No customer service phone number according to their chat option. There was no update on my order…read morefor over a week. Set of 4 books arrived today in a poorly packed box and in the rain. Books were in shrinkwrap applied loosely. Book 4 had remnants of white stickers I can't get off without leaving light colored spots. The set was over $100.

It took awhile! My book was delivered . It's Christmas time so the mail was backed up. It was…read morereceived before Christmas ! Thank goodness!! I did not get a response to my customer service inquiry. But I'm happy the book was delivered. Correct book, correct address!

I called ahead and spoke with Mel regarding my shipment since it was going international. When I…read morearrived a few hours later he knew who I was and was right on top of getting everything together. He took special care and the time to make sure everything would ship correctly, patiently waiting while I confirmed physical address where items were to be shipped. I highly recommend them. Easy access and friendly. Mel even took the time to try and figure out a way to save me some money on the shipment.

I got the pleasure of being helped out by Mel Phillips. Started by opening the door for me as I'm…read moretrying to get this 80 pound package through the door. He automatically knew I didn't have what I needed for my customers parts to ship. Instead of turning me away or brushing me off he took care of everything. From making sure I had all I needed, to just being super informational and willing to help. Mel is on his game at all times. Thanks again boss man.

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

A fine group of hard working people. Jackie and her team are always courteous and quick to turn…read morearound projects with quality. A great local partner.

They are very professional and helped us navigate the options. We are very happy with the quality…read moreof the shirts, too! Will use them for other things in the future.

I have worked with South City Print for over 25 years. They are no longer only a first class print…read moreshop, but a strategic marketing firm as well. They are knowledgeable in web design and other facets of social media marketing. And, they are easy to work with.

South City Print - 834 Tyvola Rd Suite 110 Charlotte, NC 28217 April 10, 2023…read more On behalf of the Broward County Business and Professional Women's Network and the Southeast District of the NANBPWC, Inc. we would like to commend your staff at South City Print. We held our 54th Southeast District Conference March 16 - 18, 2023, and received superb service during our stay. I was personally responsible for processing our print orders for various conference items including badges, evaluation forms, and reports. I found the assistance we received from your staff at the copy center to be exemplary. Your staff was patient and helpful, and all items were promptly delivered. Namely, Jane Bolan, remembered our project upon several visits and went above and beyond to help adjust some of our print jobs. She even offered information to locate possible sponsors in the area for future projects. As a result, we have recommended to our Charlotte Club, there in your city, to use your services. I have posted our commendation on Yelp and would recommend working with you for all future conferences and meetings in the area. Please advise all of your staff on their team's performance success. Thank you. With Great Appreciation, Nikki Baker, BCBPWN President #NANBPWC

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I stopped by on 7-14 to ask if they could do a small printing job. An Incredibly rude woman…read moreinterrupted my request to ask that I "start at the beginning" She was unwelcoming and impatient.

I don't typically dress like a business owner; jeans and a t-shirt are more than adequate of an…read moreaverage day of code and meetings. I prefer not to dress flashy, and as a business owner, that's what I do! I found SCP&D online while searching for a reliable print shop for clients; I frequently have clients that need to do mailers, flyers, business cards, and was searching for a print shop to fill this niche. As I primarily work online, I've never heard that there were different paper weights, or coatings, so I was going in pretty much blind.I called ahead of time to get a rough quote on 1,000 postcards, and whomever I spoke to helped me through the process, with much huffing and puffing. Then I went in person a week later. I'm unsure if the lady I spoke to was the receptionist, but their office was the closest to the door. I attempted to explain what I needed, and was told multiple times that they're for "commercial printing." After I explained my needs. For my business. With a first printing of 1,000. It's not like I was trying to do a fancy garage sale. I gloss over what, precisely, IS commercial, and we move onto what I'm trying to get done. At this point she is agitated, and it appeared that she thought my business beneath her, as she began rattling off the various options of printing, whether I wanted UV coating (which I immediately thought "like...sunscreen?"), and my confusion only made her mood worse. Apparently there is no "standard" either. Again, I was going in blind, to be sure, and was relying on professionals for guidance. Somehow we got through that mess, and to the pricing. Which they didn't have. Because they are a "commercial" printer. I guess other businesses don't need prices, they just throw money for contracts. When asked for a pricing spreadsheet (because I need printing done frequently for different things), she said "I guess I can make one and email that to you this afternoon." This was about three to four weeks ago. Still haven't gotten that email. Stay far away from this shop. Unless you're their definition of "commercial", I guess.

Great place for all your printing needs. My business cards were top notch. Fast easy transaction.read more

the 'manager' left me their email and I sent them a message to which they never responded…read more(shocking). I attached the screenshot as proof. The tracking from 08/12 still says they haven't received the item. And my customer called their store to ask and they said that they 'ship every day' and that I should call UPS. Even my customer said the woman on the phone was rude. The woman on the phone also asked if I got a receipt which basically means since I didn't get a receipt that they have no control of what happens with packages that go to their store. Riiight. This store stinks with a capital 'S'. Pretty sure they threw my package out. Wish I kept it and walked out. What's worse is when I contacted UPS directly (several times), they told me to open a claim. I already did. They did nothing. I also have a premium membership but i'm cancelling that.

There are so many reviews at store page in yelp, google, facebook on store owner as being the worst…read moreperson ever. Avoid this location at all cost. Here is the worst experience of my lifetime:- I reached the UPS Store (#4939) around 5.40PM on Nov 4 2024 at Fort Mill, SC to drop a package. A man standing next to the machines shouted angrily "GET IN THE LINE". As soon as he saw me he was angrily fuming. I said "I just needed to tape". He said again "GET IN THE LINE". Thinking he might be having a rough day I ignored and went back to the line(3-4 customers). After a couple of minutes he called me out of the line to the machines next to where he was standing. He looked at me and screamed again "YOU DON'T WANT TO SCAN?". I was simply waiting for the instructions and didn't appreciate the mean reply. Meanwhile some caucasian women entered the store and he greeted her with a nicer tone saying "Good Evening". I felt weird by the contrasting treatment but ignored him again. I scanned the package. He again talked in the same tone "LEAVE IT THERE AND GO". This time I had enough of his behaviour directed towards me. As a customer I expected better. First time I talked back and said "I will wait for the package to be sealed". I was returning a phone and in the past ATT has lost my phone so I wanted to be extra careful. He screamed "LEAVE IT AND GO. I WILL SEAL LATER. YOU KNOW WHAT I HAD ENOUGH JUST TAKE YOUR PACKAGE AND LEAVE THE STORE. THIS IS MY STORE AND I CAN DENY SERVICE. I AM DENYING YOUR SERVICE JUST LEAVE". I was completely shocked at the humiliating and discriminatory behaviour. I tried to reason with him by saying "You have not been talking to me decently since I entered the store". He smirked and said again "This is my store and I can deny service. Just leave the store". I asked what his name was. He aggressively pointed at his name tag and looked at his coworkers and said "MY NAME IS HARI" as if daring anyone of his subordinates to question him. I turned sideways to two employees working at the counter to reason with this man and come to my defence. They saw their boss looking at them and simply went back to their work and kept their head down. By this time I was simply lost of words and stared at the worst discriminatory experience of my lifetime. Just the sheer insult has taken me aback. Looking at my plight a UPS delivery driver said "Sir, please come out I can help you". When I was outside he inferred to ignore the incident. He told me about another closest UPS store (20 mins drive one way in the wrong direction). I have ignored the man twice but I can't ignore it again! After this experience I don't think if me or my family will ever be using any UPS services/stores again, a place where I was humiliated and discriminatory denied a service. I will raise this incident to the appropriate authorities. This behaviour and insult of customers is not just appalling but illegal too.