I had a bit of a slow start during this visit. I arrived shortly after opening, and the staff member on duty was still focused on opening tasks rather than being ready to assist customers. That said, she was kind and, once available, provided helpful support--even suggesting a way for me to save money on the copies I needed, which I appreciated. I visit this location often for Amazon returns and have also used their shipping services. Overall, I've found the staff to be helpful, though there's an opportunity to strengthen customer engagement--especially during opening hours. I really value having this store in our Ceres community and would love to see it continue to grow into a place known for both efficiency and warm, welcoming service. read more

This store is the gold standard for service and passionate employees. I made an error in my return and didn't give the correct information. With smiles and courtesy, they helped by looking thru boxes to retrieve my items. All scanned and processed correctly. Thank you so much Ceres UPS. read more

I can see why this establishment has such low rating. The attitude from these girls behind the counter, and I do mean girls not women needs major improvements. They need to understand that without the customers, they would be out of the job. Their customer service needs major improvements. Their attitude towards me is that I'm an inconvenience to them. They need to either find another line of work that doesn't deal with customers or improve their attitude. What people like this, I would rather take my business to FedEx. I've been to FedEx locations before and I guarantee you, they treat their customers better than an inconvenience. Quality of service:D Quality of product: not applicable. Price: not applicable read more

Always friendly and helpful. Fast service. It's a busy place but they get to everyone fast.

This is my go to place for any shipping and returns. The staff is very helpful and willing to go the EXTRA MILE.

DO NOT GO HERE!!!!! They did not send my package next day air they sent it by ground which caused it to be sent back to sender and would not refund me my money! Ritu the manager never returns my calls or just happens to not be there when I call which has been over 5 times already. My sister who sent it called one and guess what! Ritu answered!!! Lucky her and offered her half the money for their mistake. I refused the money because I am the one who paid and am going to file a complaint against this store and get a full refund from the 1800 number. F U Ritu and your employees read more

These women are the BEST!! I came in and wasn't sure what to do and they helped me every step of the way. 100% recommend coming here. Very polite young ladies. read more

Went in at 5:32 because based off their website hours they open until 6pm. Door wasn't closed and customers were inside. Employee rudely said "we closed at 5:30 there's a sign on the door". Yea - then lock the door and don't have customers inside. Not coming back. read more

Great service, I have only had one bad experience for for the most part it's great. Girls there are nice, just a policy about printing id off. read more

the staff here is amazing. it's like they know what I want b4 I go in . I really appreciate them for there understanding of my needs

First: ladies in there were very nice no hate to them it's the owners fault. I went in to print a label and buy tape. The computers are down for customers because they have a virus so I had to email my label to them to print off. It took 10 second. I still had to pay a 3 dollar fee for using the computer which I wasn't allowed to use and 0.45 cents to print the label (I expected this charge). I have printed 100's of times from UPS but stopped at this one for the first time today because it was on my way home. NEVER have I been charged a computer use fee (especially when I couldn't even use the computer) plus a printing fee. This privately owned UPS is scamming you. Unless your just dropping off do not come here. It safe to say I will never be back. read more

The UPS Store - Receipt - Printing Services Near Me - Ceres, California

This is my Favorite Place to Print... The Workers are so friendly , Specially Rebeca, She has helped me several times when I go in to print Invitations or prints that I just need for my family events She is so sweet , very good customer service ! read more

Poor customer service at this location. The woman who helped me had an attitude and little patience. I recommend you try a different location. read more

I dunno why the bad reviews. But Each time I visit, maybe we'll say 4-5 times a year, The ladies are phenomenal! I had some posters laminated , and shipped some items back to distributors who use "UPS" with their own prepaid shipping label. Yes I pay a few dollars for them to print out the "return shipping label" but of course that's a fee using their printer and services. Today I just had to return my "damaged ring doorbell" and used their services and I was helped promptly and politely. Gave her a tip and I was done. What else would I complain about? Not receiving a "free margarita" or something? Get out of here read more

the older, kinda heavier, dark haired woman who works there in the mornings is rude!! She was rude to the customer ahead of me, she was rude when she was training and she was extremely rude during our transaction. told me I "wasted her time"..that's so rude, she has absolutely no customer service skills and I'm surprised she's still employed there due to all the negative reviews I've read and now since this happened, the things I've heard from other people. Def lost my business at this location now. This is I think our third interaction in 2 years and every time it's been a bad one. I've never had a good experience here. read more

Garbage customer service. Rebecca was such a b****. I could tell she's just mad at where life has taken her and takes it out on customers. If you're not happy at your job then you should quit. Never coming here again! read more

Yeah, I think it's according to what time of the month you go in there. They were very friendly at one time but not much anymore.

Had to rate one star, if they had negative stars would've definitely went that route! Ordered an iPhone from AT&T and when it finally arrived it was an empty box and they are not liable for it. After waiting a month for it to arrive. read more

Very friendly staff They helped me and were very patient they didn't hesitate to ask if I needed any more help. I will be returning for all my mail needs read more

I'm not sure about the negative reviews for the store, I came by twice and had no issues. The ladies were actually quite helpful and polite/professional;) read more

Avoid this UPS to save your time, especially if you're having to visit the Notary! the notary; one with the yellow tooth and strange laugh, is not helpful at all unfortunately. read more

I had an urgent package that I needed to send to my daughter off in college. The store was really packed and the people behind the counter were so helpful. I was able to get my package out in time, and my daughter received what see needed the next day! read more

The entire team at this store is amazing! All the staff work together like a well oiled machine. Being December they were super busy but they were so in sync with each other. I usually go to the Turlock UPS because it is closer to my house but while their customer is okay the ceres store is amazing! Very attentive to customers and kept the line going! read more

Great customer service! Fast and efficient! My needs are always met to the best standard!!!! read more

Rebecca is rude to her customer. she have some attitude issue especially when dealing with customer. We witness how she dealt with the customer before us who made a mistake on signing she got mad and very insulting. Please if your not happy with your job find something that makes you. It won't cost you anything to be nice and if you think that you are the only person that does the notary around Ceres area you could wrong because customers wont mind driving fewer miles just to get a good service. read more

Oh where do I start.... Well first off we walk in and there are three ladies one that is helping a customer and two who are standing at their work stations. Mind you we have never been to this location so we waiting patently for directions as it was a bit of a confusing set up. We were there for a notary Rebecca is the one who "helped" us. Can I say I have never felt so disrespected from a single person because I was new to this whole process. I had a contract my fiancé and I were needing to get notarized. Well it's a pretty long agreement so I was looking for the page we needed to sign so it was a bit easier for her. She rudely says I need to see it all I said I understand just trying to find the page where we sign so it's not as time consuming for you. She rudely repeats herself at this time I just give it to you. She writes what she is suppose to in her book. After using our licenses she hands my fiancés his and throws mine to me I was a bit thrown off as to why she felt the need to do that. Then comes the time to sign in her book I was going to ask where as there were two spots filled out, she rudely says NO here and rolls her eyes. I bite my tongue as my son was with us. Then comes time for my fiancé to sign he says where I don't wanna do anything without your say because he noticed she was just rude to me. She laughs and at this point I'm looking at her like what is your issue with me? I have never had such bad customer service she was extremely rude and was making it known she did not like me but was fine with my fiancé. read more

Rebecca at this location was super helpful. I recommend anyone needing a notary to come here.

After bypassing this place for 7 years I needed to make a Amazon return and this was the most convenient location. There were two women working the counter and there was a line. The younger woman was very nice to customers and seemed like an all around friendly person. The other women who seemed to be running the place was getting frustrated with her customer and couldn't tell her face and body not to relay her inner feelings. The overall experience was good due to working with the pleasant employee. My reason for updating this was the price of copies. If it is your goal in life to get ripped off and throw money away get your copies here. If you want to email them something to print it will cost you $3.00 for them to open the email. Yes! I'm not joking. The price per B&W copy is .45 what??? So, lets recap, if you want to send them a single page to copy from your phone or computer it's going to cost you $3.45. In all honesty you can buy a used printer on the internet with ink and paper for what 40 copies will cost you at this location. On one hand it was so over the top ridiculous I wanted to laugh, yet at the same time it made me feel sick. read more

Store is a rip off, you forward an email to them and they print it out for you which takes literally under 30 seconds and they charge you three dollars just to use a computer which you don't even use, they go on it for you and print it out for you. You walk in and nobody even acknowledges t hat you're there you have to speak up and say something. I will never go to here again. I will rather go across town to FedEx and Pay half the price. I went to FedEx yesterday and paid $.65 for my copies today I had to print them out again and fed is close so I went to the UPS store and it cost me almost 7 dollars! read more

Wonderful Customer service! Too many bad reviews, its a shame people can come on here just when they are mad not when they were just treated with kindness. but here I am just telling everyone this store is great, it gets crowded at times but the ladies really get you in and out of there with a good attitude too! definitely Recommend!! read more

I must agree this is possibly the worst ups store in the area customer service is trash and the fact that they would resend a package back to my house after I explained the person doesn't live at the address is ridiculous. read more

The worse customer service. Staff put wrong label on my package after I emailed it to her store email. Once I realized HER mistake I went back to see how she was going to fix it. She refused to acknowledge she made the mistake because she was too busy socializing and not paying attention. When asked for a manager she said she was the manager which I highly doubt. Her name is Rebecca this is not the first time I have encountered such unprofessional staff. Prior to this visit I had gone in the store to ship another item and I can hear staff talking about customers and laughing. It's to no surprise they have a 2 star rating. Formal complaint was left for Rebecca. Going through comments I see it's not her first complaint. No Shocker! read more

Would give zero if possible. Avoid using this place for any reason, they will charge for every single service including using tape to seal a package. Will not use original carton as a shipping package requires you to buy a box or envelope to ship will not apply label to carton. Apparently they forgot they are in a service based industry and they're job requires providing customer service. read more

Woowww. Can I just say, GREAT GREAT GREAT customer service! Thank you Rebecca for handling everything I needed what a great personality and a tremendous help. I was able to get everything I needed taken care within a few minutes. AND didn't have to go wait in a long dreadful line at the post office since they take care of postal as well! What a great store! And wonderful new owners! Very nice people. read more

The girls here are rude. I just went to ask a few questions & before I could finish asking what I needed to ask she was already calling up the next customer. So fucking rude. read more

I remember coming here a few years ago and the customer service was lacking. It still hasn't change. I decided to stop by today and a lady there told me that she shouldn't have call me to her and to help me because she hated scanning and printing out labels. I thought it was easy to do. I was in and out in about 2 minutes! I'm sorry for the inconvenience! read more

Never using this location ever again they lost my iPhone 8 Plus and now I have to pay Verizon over 500 dollars...

As soon as I walk in the red head was so rude to me. I asked for someone else to help me because she was being rude. Her tone then changed & as I was done she was so sarcastic. Just quit your job lady if you hate it so much. Bitter B, Worst customer service!! read more

Really rude staff. Girl named Amy was extremely ornery and had no customer service. Will definitely be staying in Modesto

I would love to give this horrible place a big fat ZERO. I have no clue how they are in business. My brother shipped a iPhone 6 to me for next day delivery & guess what? It was stolen within the store. Iost $2k & never saw my phone back. They charged me $125 for shipping?? Why do they take packages if they can't deliver on time??? Don't ship from here. They will steal your valuable items. Customer service is horrible as no one cares if your package goes missing read more