The people who work at this location are very helpful and very friendly and accommodating!read more

Went inside the UPS store on Dressler around 3:20 pm on a Monday to drop off 2 packages.There were…read more3 employees working ( or at least I thought so.) Two of them were in the back talking and neither of them bothered to step up and wait on me or acknowledge me. The 3rd employee was off to the side on a computer. After a few minutes one walked up and did something on the register, still never greeted me smiled or said anything. Once employee finished doing whatever they were doing on register I was finally waited on. I'm guessing all three of them were having a bad day.I usually come here much earlier in the day and the morning employees are always friendly.)

Needed to return a battery snow shovel to Walmart.com. Had item labeled and ready. Take it to this…read moreclown show. They take 20 mins to decide yes they can take it. Then they call me an hour later and say they can't take it so I MUST come pick the item back up and take it to their other site by CAK. Yea so, excuse me but who is the logistics company and who is the customer? Let's ask the customer to move product around, which is their job. As far as I am concerned, once you accept the package, you need to figure out how it get's where it needs to go. You don't say oh hey customer can you help us out and come waste your gas, and more importantly time running this package to OUR facility. Sure let me get right on that for you when God knows you have trucks going past Belden EVERY SINGLE DAY. Makes total sense if you want to lose any hope of future business from me and have this put out to the public so others are aware of the poor customer service. It looks like the package hasn't moved in 4 days from here so I guess I will have to do their job and move the package yet again. Well, god willing it's the last time I ever have to deal with Fedex.

The manager woman was miserable! I got there one minute late, already had my shipping label on the…read morepackage and she wouldn't scan it so I could drop it in the box. I was in line for five minutes and no one was there to empty the box. All she had to do is scan it. Teal nice customer service there!

The staff was very helpful and professional. My booklets came out great! The price was very…read morereasonable and the delivery time was quicker than expected.

This shop was just what we needed for our project. They were helpful, prompt and kind. We would…read moreuse them again.

Always super quick extremely friendly service! I go out of my way anytime I need to go to a UPS…read morestore to come here and it'll stay that way! Love this place

Customer service is always fantastic at this location. Store is clean. We use this location…read morefrequently for Amazon returns and never had an issue.

As a senior, I appreciate FedEx's old motto:…read more "When it absolutely, positively, has to be somewhere nearby overnight." Our most recent FedEx experience fit the bill perfectly. Tracking indicated the package was on its way. A day before it was even due, an update to say it was delivered. Great! Only I didn't see it. I went outside to look, and there it was, dropped in our driveway at the bottom of a flight of steps leading to the front door. Ripe for the package pirates, so I had to get it. The only problem was that it weighed 80 pounds, had an awkward shape and I'm old. So thanks. The driver could have carried it up the stairs. I assume he has a good hand truck and/or is younger and stronger than I am. He could have gone a bit further up the driveway (we live on a hill) and put it by the side door at the mailbox a flight higher like everyone else. No. He took the lazy route and left it at the bottom of the driveway. Even took a picture of his "work" because they use that for proof of delivery these days. But that was an improvement compared to our last FedEx experience. That time, we got the delivery notice and found two boxes at the front door addressed to a business somewhere nearby. So we called the delivery problems number, went through the menus and the "all agents are busy" rigamarole and then, finally, a menu for a callback hours later. Which they did, then it was back into the queue for another half-hour. Finally, a human answers the phone. Instead of immediately arranging for pickup of the misdelivered packages and a search for ours, all the agent did was tell us to contact the seller and have him send a replacement. Oh, and we could drive to the nearest FedEx dropoff and leave the misdelivered packages. Fortunately, the business to which our package was delivered went through the same pain, and the owner took it upon himself to go to our home and leave our package. He left a nice note. As it turns out, we had his packages, so we delivered them to his place of business. FedEx, of course, never followed up on our call. This is a rotten business and I will always choose another delivery company if I can.

I wish there were a way of letting the shipper know that fedex refuses to deliver to my apartment…read morecomplex Because they never have and never will and yet they're always picking up packages to come here then they return them to the shipper%100 of the time.

Small store, but chock full of items. Used the print center on this trip. It was very expensive…read more 75 two-sided bulletins in color cost $105.00 with tax. Too much if you ask me. It even costs $.03 per bulletin for folding. I'll stick to shopping for office supplies from now on.

Thank you Kayla. Bought a Samsung about a year ago from OfficeMax. WebCam stopped operating went in…read moretalked with Kayla, she took a look told me that more than likely the WebCam wire broke or camera was not operating correctly. She gave me all the information I needed & informed me to get my receipt and contact the manufacturer because it may still be under warranty.

I have been to this ups store many times. There is a woman that works there that complains all the…read moretime about her job and how she does not get paid enough. She also has the ability to make you feel invisible while you are standing in front of her She has a terrible disposition.

From the owner: The UPS Store #5845 in Massillon offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Lincoln Way East & Wales Road.

This is a "print and ship boutique" in the neighborhood. It's convenient. I dropped off a clean…read morebox packed with bubble wrap that I had collected and saved from packages I received. This "office" reuses it. Yea! Anything you want to help you in business or your home is here, such as small and large printing jobs and copying. Ask for a quote. They package and mail anything by UPS, Fed Ex, DHL and U.S. mail. There are mail boxes, with 24 hour access, to rent for your home, business or if you travel that are safe and secure, and you can buy stamps. They have print and document services, a notary public, and document shredding. Check their website for all services. Call if you have questions. The Office is located near the end of a strip mall next to Cowboys.

The woman said forever stamps were currently 85 cents each. I bought some and looked up the current…read moreprice and found out that they are actually 73 cents!!! I paid over 2.00 more going there. Unless she lied?? And pocketed the money?