Always love a good ups: ) Green was so helpful all while the store was super busy. Thank you!read more

This review is a direct reflection of the recent price increases that the UPS Store has…read moreimplemented. Not only am I paying $400 per year for the service, but they recently added on a number of "fees". 1) They now charge you $2 / package for going over your package "limit". Seems punative for the customers that use them the most. 2) They now charge $2 / day for every day a package sits over 5 days, and that includes the Amazon "padded envelope" packages. Get a package halfway through your 10 day vacation? Yep, that's $10 extra when you go to pick it up. The entire point of this service (to me) is convenience and reducing the stress of having to be home when a package is delivered. Unfornately, these changes have only increase my stress. I'm cancelling my subscription and finding somewhere else - even if that means driving an extra 5-10 minutes. So long UPS Store - you were great at one point, but now you suck. BTW, the folks working there are nice and friendly. I'm just tired of all the nickel and diming.

Neil was incredibly kind and efficient! I was in and out in under 5 mins and he even gave my pup a…read moretreat within that window. Safe to say we both left happy! Thanks Neil!

This is my go to place for printing documents. I mean, who actually owns a printer?! The ease of…read moreuploading documents and the option to have them print and you pickup. Or get a code and head straight to the printer when you arrive. Both are easy and simple. Most pickup orders were done within 24 hours. The documents all come out as anticipated and accurate with the number of copies. For the four pages printed today it was $3.08. I think that's a good value but others may not.

I've used this store many times and never had a bad experience, but what brings me to Yelp is what…read moremade me a.loyal customer forever. I called to ask about notary services and they said the notary would be available for the next 20 minutes. I raced over to get there in time, expecting to be resented for being the one thing preventing them from ending their work day. Instead, she cheerfully asked if I was the person who just called (as I stood there fumbling with my paperwork). She helped me settle into the space where we would complete the task and asked what I needed to be notarized. When I told her it was legal paperwork related to a recent death in the family, she kindly offered condolences and gently walked me through the rest of the process. She was professional, efficient, and wonderfully human. Can't recommend this store highly enough, and if you need a notary, this is the place to go!

This location's always just stood out, with one lady especially who is just always really proactive…read moreand engaging. She greets people, keeps things moving, and early on volunteered me to learn how to use the self check-out station for Amazon returns, which I now utilize all the time. She really shows how taking pride in your job makes a difference

Following a conference, I joined the line with approximately 15 other people. One gentleman was…read moretaking care of customers and we all just stood in line waiting. When additional help finally arrived, she took customers from the back of the line instead of taking care of customers in the order that they had entered. Then, after waiting in line for nearly an hour to hand over 3 prepaid packages, I was charged $55 for staff taking the packages over the counter. This seems exorbitant. Terrible service. I would have been better off taking my packages in an Uber to any other location.

Always great! I feel like family and they know their stuff!…read moreGreat customer service and care!

Needed to print a single document in a rush and they had me in and out in less than 3 minutes and…read morewouldn't let me pay (and I tried!). Helpful and cheerful staff and great service.

I needed a quick print job. Printing Solutions provided speedy detailed service. They followed my…read moreinstructions and had my order ready quickly.

This is hands down the best fed ex in austin, the guys in here are so helpful…read more Easy to get what you need done! I came in here to drop off & ship a package. Service was quick and affordable.

I hate to leave a bad review for a place I'm going to have to keep using but jeez…read more "Nope can't find it, are you sure you have something to pick up?", "nope you must have did it under a different name.", "nope someone else must've picked it up." I showed receipt confirmation with an order number, the name, and address of the location and what the items were. ITS NOT THE CUSTOMER's FAULT YOU CANT FIND THE ORDER. YOU CALLED SAYING IT WAS READY FOR PICKUP. Proceeded to wait, they found the order, didn't apologize for halfa** effort. I said thanks have a good day... It's hard being nice to you guys, I can see why people lose their minds in these reviews. get a new manager and retrain your staff to be welcoming and helpful rather than assume everything can't be their fault Such a joke.

BJ is a rockstar. He helped me track down an important package that I wasn't getting help from at…read morethe FedEx customer support line. Can't say enough great things about the support at this location.

This store SAVED ME with a print emergency for an urgent customer meeting. BJ took a completely…read moreinsane request from me at 7:30am and I had my prints in hand for my 100 person customer meeting at 9am. I literally can't thank that man enough.

Appreciation Fund started for great owners having to close their store on 6/1/20: Send "Drive-Thru…read morePostal' couple some love on the way out...Denise and Rick are a great couple and a joy to know, funny and uplifting to all whom they encounter: *Please consider reposting! *Link for GoFundMe: https://www.gofundme.com/f/drive-thru-postal-appreciation-fund

Greatest place to get a key made in the world (and yes I have been where ever you think is better)…read morethis place has a drive thru and the staff and owners are everything you wish people would be.

Seeing that I rarely print stuff, I haven't owned a printer in a few years. It's nice knowing I can…read morestop by, just print a few pages (or email it to them in advance) and be out quickly. They also have physical mailboxes, mailing supplies, business card services, graphic design services and a bunch of other stuff I don't use... at least not yet.

Very helpful, personable, quick and cost-efficient for a low-revenue job! Highly recommend!read more

Austin Texas Print are experts at producing high-quality prints in tight timeframe, while remaining…read morecooperative, communicative, and friendly. I hired the team for a large-scale print project, with booklets that needed to be printed, bound, and ready for an event just days later. Kristen was my point of contact from start to finish. She was lovely to speak with and assured me she would let me know if they ran into printing issues (spoiler alert: they didn't!) based on the file I provided. My colleague picked up the books the morning they were ready and echoed the same sentiments I had--that the owners were welcoming and very helpful. Thank you SO much for your help!

Austin Texas Print, Inc. does top quality printing work and has the best customer service. My…read morecompany does large composite pieces that hang in courthouses across the US. We trust Kristen to take care of our very discerning attorney and judicial clients and the pieces are framing quality. They are great at packing the pieces for shipping, too. I had some issues prior to working with them, with pieces arriving in damaged condition. Kristen makes sure everything gets to my client in pristine shape. I'm thankful to have such pros on my team. Thank you for always making our work look great, Austin Texas Print!