Cancel

Open app

Search

The UPS Store

3.1 (48 reviews)
Open 8:00 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Earl W.
20
61
10

2 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

18 days ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 1
Love this 0
Oh no 0

6 months ago

Great customer service from Vidya, I'm always able to come in early to pick up my packages when needed without any hassle.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Matt L.
226
89
8

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Local

Local

Helpful 12
Thanks 0
Love this 6
Oh no 0

1 year ago

Ana is a queen. She was extremely helpful with my packing of a tough package and I appreciate it so much! :)

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

I had great customer service today! They were so helpful. First time here I will be back.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Morgan M.
490
23
3

3 years ago

Great experience! Jay was amazing- shout out, Jay! Happy to be living by another great UPS.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Quick and easy, and good parking. Stuart especially was incredibly helpful in getting my items packed and shipped

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tag B.
22
23
2

5 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Amna A.
0
45
25

6 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Jarod T.
334
69
6

6 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Awful customer service, not worth it to go in, go to the UPS off Oltorf, the employees there care at least twice as much as the ones here.

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Tala M.
23
13
1

6 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nathan R.
164
38
2

4 years ago

$4 to print a packing label I had already paid for online for $19.95.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rita A.
1
110
25

6 years ago

Everyone that works at this store is pretty much helpful! I have nothing negative to say.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Katie A.
330
12
1

7 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Local

Local

Helpful 3
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Patrick K.
182
59
17

7 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Local

Local

Hey Bailey, thanks for the kind review, glad we could help. TJ

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

I had to ship some stuff to Canada and the lady that assisted me was super helpful! Really appreciate all the folks at this location.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Conner was super helpful and the other clerk was on the ground scrubbing the displays.

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

(13 reviews)

East Austin

Everyone I spoke with was very willing to help me with everything I needed tonight regarding…read morenotoriety. Eric R. was especially helpful, and it was even the last hour they were open! Thank you, for the last minute help. Stellar service, communication, and kindness.

While processing returns, I politely asked whether another staff member could assist customers…read morewaiting in a long line. The employee, Tonya, responded by ordering me to leave the store and threatening to call the police. I did not raise my voice or behave aggressively. The employee was attending to non-customer tasks at the time. Ejecting a paying customer and threatening law enforcement without cause is unacceptable and damaging to the UPS Store brand. I am requesting owner review and confirmation of corrective action UPDATE: I have already submitted a formal complaint via email and to UPS corporate offices. Corporate representatives assured me this incident would be handled and confirmed that the behavior described does not represent UPS standards. For context, I have been a regular customer of this neighborhood UPS Store for over 10 years, with hundreds of visits. During this incident, a new individual, whom I understand may be associated with a recent acquisition of the store, informed me that I was "no longer allowed to enter her store," despite my calm demeanor and longstanding customer history. This statement was made publicly, causing several customers to leave the store in visible discomfort and astonishment. This is not "her" store. It is a neighborhood store that I have supported for over a decade. The conduct was inappropriate, unwarranted, and entirely unacceptable. As a customer who visits this location multiple times per week, I am requesting reassurance from the owner of this establishment that appropriate corrective action has been taken and that I will not be placed in another uncomfortable or hostile situation upon returning. At this time, I do not feel comfortable coming back without confirmation that this issue has been addressed..

FedEx Office Print & Ship Center - receipt

FedEx Office Print & Ship Center

(59 reviews)

I am here sometimes multiple times per week getting things printed for work. I have gotten…read morepostcards, poster boards, copies, small signs, business cards, and more printed. They are almost always ready same day! I place a quick order online and they call me when it's ready. The employees are friendly and very patient. I feel bad for all the crazy shipping things they deal with, but I am always just there for a quick prepaid order pick up. This parking lot is a disaster. You can't really turn left to get out because of oncoming traffic, so I always turn right and loop around in Walmart's parking lot. There used to be a tree right in front with hundreds of birds in it and bird poop everywhere. They cut the tree down and cleaned it up, and now it looks way better. Thank you for the quick and friendly service here!

This spot has a small shared parking lot, but I went on a weekday afternoon so it wasn't too bad,…read morebut I could see it being a problem if you went while busy. Their space is clean and well organized for all your postal requirements. This trip was an easy in and out for me. I needed some important documents to be sent out. I had to briefly wait in line and then send my item. The shipping label had been sent to me and I printed it myself, so there was no reason for there to be an issue. I was able to hand my stuff over and they asked if I wanted a receipt, which yes, I needed to keep track of this stuff as much as possible so I could get an important payment sent to me, and then head on out my way. The paperwork arrived in great time and I was cleared to get my money. I'd come back if needed a FedEx again.

Austin Texas Print - Die cut stickers

Austin Texas Print

(54 reviews)

Like many others who found this amazing place, I needed professional prints delivered to a client…read moreon VERY short notice and Kristen and James delivered!! So pleased and will absolutely recommend and use them again!

profoundly bad in service, customer service, client management, and I would assume product, though…read moredespite attempting for three weeks to have something printed I am not able to comment on the final product as I never received it In response to the owner: Your job was unfortunately below our minimum and we had made an exception to try to help you out (even though it was not beneficial to our company). -- You quoted me the price you thought was fair. I didn't ask for a discount, or come with any expectations around pricing. If you provided me with a quote that was below your profit margins that was a bad business choice on your part and had nothing to do with me. We provided the payment form, but you did not want to use it causing delay. -- You asked me to email you my banking details, which is so incredibly irresponsible. You tried to reach us during the lunch hour unsuccessfully and tried the exact same time the following day that is still during lunch. --I have called 4 times over the last three weeks, ranging from 11:20 AM and 3 PM - each time I was either told that no one was in the office who could run payment details but you could write it on a piece of paper (again the disrespect for for banking security my gosh.) or didn't I get an answer. I do highly suggest you hire someone who can help you with your business processes and educate you on banking security basics.

The UPS Store - shipping_centers - Updated May 2026

Loading...
Loading...
Loading...