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The UPS Store

4.0 (84 reviews)
Closed 11:30 am - 5:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

4 More Services

Poster printing

Sign printing

Scanning

Shipping centers

The UPS Store Photos

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Review Highlights - The UPS Store

The customer service that Shahid, Sherif, and Ayasha showed me was above and beyond what I could've asked for!

Mentioned in 8 reviews

Read more highlights

Photoworks By Rick - Services

Photoworks By Rick

(116 reviews)

$$

In 1991, as a news photographer in Carpineria Calif. i was covering a major train…read morederailment....after shooting a few frames I suddenly felt symptoms of headaches and firefighters from Ventura County said I had been contaminated and exposed to a rocket fuel. This image by David Sprauge was in just about every newspaper in the world via Associate Press and Reuters. The image was also on the cover of the trades "The Hazards of News Photography". I had saved the photo from the magazine and really wanted a PROFESSIONAL + to mat and frame so I may put on my wall. Rick, at photoworks by Rick did an INCREDIBLE job. He carefully noted colors and literally created a work of art using the best archival materials available. The result is truly amazing. Thanks, Rick...you really are best photo framer on the planet. cheers , Terry

I had a very disappointing experience here…read more I brought in two rolls of 35mm film simply to have them developed (no scans or prints, as I have my own scanner at home). When I was told they don't offer "develop only," I said "that's a shame, no problem" and began to leave. Instead of ending the interaction there, the owner questioned why it was "a shame" and began explaining that there's "no money" in just developing film and that it's not worth it for him. He implied that I wasn't bringing enough business and suggested I should just learn to develop film myself. When I mentioned I already know how but don't have the equipment at home, he continued asking what lab I usually go to and what scanner I use, then laughed at my setup. At that point the conversation felt condescending and unnecessary. I was not upset that he doesn't offer develop-only services -- that's his right. What upset me was being made to feel like I was doing something wrong simply by requesting a service and being willing to pay for it. After the exchange escalated, he then offered to do the developing anyway, and eventually even said he would do it for free. By that point, the interaction had already become uncomfortable and argumentative, and I no longer felt confident giving him my business. A simple "we don't offer that service" would have been perfectly fine. Instead, the interaction became unprofessional and dismissive. I cannot recommend this shop based on how customers are treated. Also check out the response the owner Rick gave to my review on Google on the image attached. His response tells us far more about him as a person. 1. "We do not offer Dev. only and our website reflects that." This is deflection. My review already acknowledged that it's his right not to offer that service. That was never the core complaint. He's reframing the issue into something easier to defend -- policy -- instead of behavior. That's a classic move when someone doesn't want to address tone or conduct. 2. "Established 1998... devotion and love of photography..." That's credential shielding. When someone leans on years in business or passion as a defense, it usually means they don't want to examine how they handled a specific interaction. Longevity good customer service. 3. "The rest of your review is just a personal rant..." That's the tell. He didn't: Acknowledge my experience Apologize for any misunderstanding Say he's sorry I felt uncomfortable Clarify his intent Offer to make it right He labeled my review as emotional and dismissed it. That's ego protection. What this tells me about him * He takes criticism personally * He reacts defensively * He reframes instead of reflecting * He likely believes he did nothing wrong * He prioritizes being right over being relational Zero accountability in that response. A business owner with strong emotional intelligence would say something like: "I'm sorry the interaction came across that way. That was not my intention. While we don't offer develop-only services, I regret that the conversation felt uncomfortable." That would have neutralized everything. Instead, he escalated by calling it a rant. "because of a short, first time interaction". In business, first impressions are everything Mr. Rafik Keshishi.

The UPS Store - shipping_centers - Updated May 2026

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