I went to this store because I was returning something to Amazon. The process could not have been simpler or quicker.

No rating, very bad attitude and told wrong information to customers, bad services, not normal Post office job read more

Sherif has to read ups protocols just to misinterpret them. He doesn't know what his job is but he's on a power trip. He lies on the phone about what the requirements are to pick up a package and then tells you other wise when you get there. He finds anyway to hold your package even when by law he cannot. He obviously does not know ups protocols or the law. This is not the first time he has done this. Even my neighbors said they had a similar experience. read more

The owner or manager has a great attitude and tries his best to speed things along with efficiency!

Great customer service, I needed baby shower games and banner printed and I believe it was the owner who helpeD me on the computer to print out everything I needed even when he had a bunch of other people waiting he took his time I live down the street so I always go to this location for all my amazon returns fast service read more

Friendly and helpful staffs. Love coming here even though I live in Covina. Their customer service is awesome so it's worth the drive.

The person who assisted me was very patient and friendly. Because this is a new location, everything is nice and clean inside. I needed something certified mailed and they were able to accommodate this USPS service, for a little extra. I didn't mind because I work full time and didn't have time to go to the post office. I was very satisfied with the service. I would recommend coming here! read more

The UPS Store - Shipping Centers Near Me - Arcadia, California

See all

Thank you for the amazing print job - my 100 copies of certificates look beyond professional. Great print quality. Very patient and friendly service. (I visited earlier in the morning to use the printer - I'm not tech savvy - but the staff took the initiative and offered to help me). I emailed my document and got a reply that it was finished in about an hour. Very reasonable price in comparison to Office Depot. I got super lucky to have found this UPS. I will definitely return again for more copies and highly recommend it - happy Thursday read more

Very helpful and friendly staff and the store is kept clean and tidy, there aren't packages all over the place like I've seen at other UPS Stores. read more

The staff at this UPS Store are always helpful and they are open 7 days! Who does that? They are my "go to" place for shipping and my printing needs! Thank you Sherif and Robert for ALWAYS being kind and helpful! I will be back! read more

I tried to make an appointment for a notary service in the other store near my home, but they didn't have this service. I called the store, and they told me to come in 45mins. Robert had provided excellent and professional knowledge for notary service and reminded me what other institution made a mistake that may make it invalid. He did a tremendous help to fix the problem. Otherwise, I wasted my time and money to deliver the invalid documents. Also, he was super friendly and did my delivery package quickly and correctly. Live Oak Store will be my first choice of UPS from now on. read more

I have always had great service at this UPS Store but I didn't realize just how great until I went to another UPS Store store for convenience. Never again. This UPS store has friendly employees who quickly help you ship anything. Need tape? No problem. Once they even opened the store when I came 10 minutes late (oops didn't know new store hours). These guys are great. read more

The staff at this location is very friendly and helpful! Sherif is a great guy! Highly recommend this location!

One of the best UPS stores offering quick and friendly customer service. I needed to print some documents for a rental application that was time sensitive, and when I called, Sherif the owner tried to help me find the most inexpensive option (gave me a tip to bring a flash drive versus emailing the documents). I was pleasantly surprised how helpful he was to assist and he was taking care of 3 customers at once at times! Was an easy and great experience!! read more

Whoever was closing tonight on July 27, 2022 was awesome! Indian Male representing worker whom I've seen regularly here, extremely knowledgeable and great customer service! Was closing up at 7:29pm, and saw me walking up with Amazon returns, and was willing to stay open to process my returns shipments! Thank you sir! read more

Unfriendly and unprofessional employees. Also packages take longer than other ups stores to be accepted (two full days after drop off). Won't be using this store unless it's urgent. read more

This guy is incredible! I had to stop in and ask to buy a few sheets of white copy paper because of a class that I was teaching and was late for. Instead of selling it to me he handed me a small stack of paper and said it was on the house! He saved my butt! I would come here in a heartbeat for anything I needed. And yes, I did pay him back in paper for his good deed, LOL. This review is my attempt to say thank you and I hope that he'll be rewarded for his fabulous kindness. read more

This UPS store is efficient and friendly. It also provides the opportunity to buy cards, stationary goods, gifts, etc. the staff is friendly n helpful. read more

The best service, resourceful and friendly staffs. I come here almost weekly and no matter who help me everyone is very patient and knowledgeable. Convenient store location with great hours. Highly recommended read more

Like I said. The customer service was degrading. I don't care about your penal codes/laws; you still must treat people with respect and dignity, as we ALL should. The other notary did not treat us as you did ! read more

Speedy and professional service. I've frequented this store at least a dozen times over the last 3 years, always an efficient experience.

This is the friendliest and most help UPS I've been to. All the employees go out of their way to help. Thanks Robert for your help.

Awesome awesome service!!!! I had to figure out the most cost efficient way to ship something out and Robert walked through a few options with me and even helped me diligently pack a very large item. I am very appreciative of all they helped me with and will definitely be coming back!!! read more

Robert really made my day!!! I went into the store thinking that I could simply drop off my Amazon return because that was what Amazon had told me through a message chat that I had with the representative. Of course, that wasn't really the case. I practically went in unprepared but Robert was so understanding and helpful he said he didn't want me to have to leave and come back, so he did what he could to help me out!!! And the great thing was, he didn't even think he was doing me a favor- what a great guy and what a nice store!!! Totally recommend this UPS store over all the other UPS or FedEx store... read more

Lifesaver. They were opened late and was super helpful in helping me with my package. Was able to use the computer to print the label. Cost to print was only 10 cents. Th gentleman at the counter was really nice. Thanks you. read more

Friendly staff. Owner is usually there. Computer and printers are available. Theyll also package ur item for a cost. Well kept store.

I was there to make color flyers... It was a "lost dog" flyers... yes I was really sad and lost too...The rain pouring in August didn't help either. However, the manager was soooo nice and helpful... he helped me where to send the PDF and made sure each print came out nice and clear! He didn't rush me and assured me that he will also look out for my lost dog. Anyway, the good news is we found the dog next day! Yay!!! And I will definitely recommend this store! The manager surely cares for people and fur babies!!! Store like this deserves 5 stars!!!! Thank you!!! read more

Came in the store for a return package and had little clue what to do. Robert a worker there, assisted me and was very kind in the process. He made it a easy experience and I was out the door within 10 mins. read more

Rude employees. The worst service. Wouldn't allow me to declare a value. Wouldn't allow me to ship with a signature on receipt. Wouldn't allow me to rush delivery for the recipient who really needed this package ASAP. And of course...UPS LOST THE PACKAGE. OF COURSE! UPS corporate is trying their best to rectify the situation but we are out a custom made item, pictures from my son's basic training graduation, and other extremely valuable items. And the employee at this location shrugs his shoulders with an 'oh well'. I will NOT come back to this location again and that's IF I ever use UPS again. read more

UPS should be consistent in advising before having to make an appointment and arrive to know you can't help if you're unable to understand the customer who can't speak the language well to avoid fraud with page 22 of the Notary Public Handbook published by the California Secretary of State 2021. On page 22 states, "The notary public should be able to identify the type of document...be mindful of the completeness (meaning if it is showing incompleteness, you are to ask the customer to confirm.)"Honestly, my parents understood brief English, but they were confused as to why it was so difficult at this location. read more

By far the best UPS Store. Two main reasons 1. Friendly service. 2.quick efficiency. The customer service is incredible and it starts at the top with ownership. Mr. Sherif always has a smile on his face and is more than willing to help out me out with any of my shipping needs. His employee is very nice as well and is very quick to process my packages. I am usually in and out within 2-3 mins. Many other UPS stores usually are not very friendly (esp the one on Foothill) and don't make me feel like they even care about me giving them business. Intent here is not to knock on other UPS stores, but to praise a store that actually gives good customer service. This store makes me feel appreciated and I would highly recommend this UPS stores over others. read more

Great store, excellent customer service, super convenient location for me. All my packages has gotten to where it suppose to go to.

We had the best service this morning at The UPS Store! Robert was so patient and helped us with our ID photos. We will be back. Thanks!

The best customer service!! Shariff, the owner even goes out of his way to help me track a package. Thank you sir!!

Not a local customer but stopped by to pick up some supplies and do some drop offs. Owner is super nice and friendly, a great store to do business with! Highly recommended! read more

Charging 13 cents per paper copy and the guy behind the counter won't even help went to another copier only charging 4 cents and help me take care of everything read more

I paid $10 to scan 27 pages. Had I known it would be 35 cents per page I would have scanned individually on my iPhone for free. The man that rang me up was rude when I asked about why it was so much when I wasn't using any ink and simply said it was his service. read more

The owner of this store is very friendly, courteous, and patient. They are very efficient, and the quality of their work is great!!! I've been there several times, and each time I leave happy and satisfied. I highly recommend this store! read more

I needed a brochure printed in a hurry and the staff at this UPS went above and beyond to complete the job. If every business had customer service as excellent as this UPS, how happy we all would be. read more

This store is amazing!! The staff is so professional and willing to help, and answer all questions regarding making art prints! I needed to make a large quantity of prints and they helped me every step of the way!!! Great store, location and staff!!! Definitely coming back!!!! read more