After having lunch at Pei Wei, I needed a 98 page double-sided document printed and bound. Justin,…read morethe employee was a pleasure to work with and answered my questions. He not only explained the different weight of the paper but also suggested what would be great for what I desired to achieve. The binding options are limited at this location but the one I wanted was available. After picking out the weight of the paper, the type of binding, the plastic front and back cover it took about 30 minutes to complete. My boyfriend and I went to World Market to do some browsing; to our surprise, our order at FedEx was completed just as we were checking out. PROS - service was quick & efficient - friendly staff - offer discounts when available - store organized CONS - price - limited parking - limited business hours I would recommend coming here if you didn't want to drive to Olsen and wait for them.

Sometimes this location is open during their business hours, and sometimes the door is locked…read more There have been 3 occasions when I've tried to go in during business hours and the "open" sign is illuminated, but the door is locked. This has been on Fridays and Saturdays, and not during lunch hours. Today it was locked at 2pm when the business hours say 10am-6pm, and the "open" light was on. I'd recommend just finding a different location rather than hoping you catch this one when the door is unlocked.

Thanks to Rosa M. for taking great care of us at our scheduled passport appointment. She was…read morefriendly and efficient, getting it done quickly. As usual, it's expected for USPS processes to be slow, but this post office wasn't busy and our appointment ran on time and very quickly. I appreciate the service and will frequent this USPS location more often, now knowing how quick they are!

I have had to call multiple times about mail not being picked up from my place of business. The…read morepostman for my location seems to only stop by when there is mail coming in versus daily to see about mail needing to go out. This has now been an ongoing issue for about a year and is very frustrating.

The staff here is very friendly and helpful. I have used this location several times and have never…read morehad any issues.

I went to this location on January 31, 2026, and a young lady (Alyssia I believe) with long brown…read morehair helped me. I was returning two Christmas presents. Overall, I felt like a bother to this employee. She stated to me that one of my packages was USPS. Confused as to the relevancy, I asked if I wasn't able to mail this at their store. (I thought the commercials I've seen stated I could.) She told me I needed to put the package in the yellow box. I looked around, but she didn't tell me where the yellow box was. It felt obvious that I was trying to find this mysterious yellow box. After a few seconds, I asked where the yellow box is, and she said, "by the door." At the end of the transaction, when she was silent, I said "thank you," and she replied "no problem." I don't expect royalty treatment by employees but also don't like feeling like I'm a bother. I strongly suggest customer service training to understand better how to make your customers feel valued and appreciated so they will return.

Driver claimed attempt to deliver, no picture of the business just a dirt road. Claims attempt was…read moremade at 10:10 people did not leave the business for lunch until after 13:00. Called spent 42:26 minutes on the phone with call center to sort it out. The attempt was made on a Friday, was told Monday before 20:00, asked why it could not be delivered on Saturday. Was informed that was not part of the shipping order, was told that if I wanted it delivered on Saturday I would have to pay extra. So the driver lies about the delivery attempt and takes a picture of a dirt road, the superiors tries to extort money to get the package delivered.

Warning - Avoid using FedEx Shipping at All Cost We are a…read morebusiness in Amarillo Texas. If you are either shipping to or having packages picked up in Amarillo, Texas, then please do not use either FedEx Package or Freight services. Both the FedEx Package and Freight services that serve Amarillo, Texas are criminal organizations that steal packages and freight from their customers. We have experienced this on multiple occasions. FedEx employees have forged our signatures numerous times for the shipments, and then marked them delivered, but actually never delivered the shipments to us. Both CFR and our customers have tried to reach out to FedEx regarding this recurring issue, but no help is available. FedEx only has one 800 phone number for the entire company, and it's impossible to reach a real human to complain about this.

Nothing but friendly and helpful employees! Thank you you made my nieces Birthday what it is…read morespecial! Thank you

Excellent customer service. I came in to mail photos and momentos retrieved from my father's place…read more He had just passed away and I needed to ensure the items made it from Amarillo to Pennsylvania. It was early afternoon on Tuesday August 2nd. The one employee was helping a young man and this incredibly kind young woman came to help me. She tried one size box and in the process noticed that one of the items came from BSA Hospice. She wasn't happy with how the items fit and changed boxes. She made sure a frame was wrapped well in bubble wrap and wrapped the prayer shawl separately so the white would stay white. When she was done, she came around the counter and gave me a hug. I am so sorry I did not get her name but she made such a difference for me during a terrible time. Everything arrived intact and I'm very appreciative for her sensitivity.

The clerk was courteous but not particularly friendly. I was shocked when he said it would be a…read moredollar for one copy that was only a half page. I realize they have to make money but I'm used to only paying $0.16 over at OfficeMax. However, OfficeMax wasn't available so I was glad to at least find a place that could make me the copy I needed. And someone recently told me about another place, I don't remember which one that was something like $5 for a copy so maybe I should count myself lucky. Still, it's only a piece of paper that takes 5 seconds to reproduce.

customer service was terrible. (Laura) asked me to step…read moreaside and helped someone else because I had to put an address, and the person she helped before me had several packages.

Great service to send our packages. Packages always make it to our destination without problems.read more

I've just recently gotten hooked on Amazon. I'm a little bit behind the crowd. So far I've had very…read moregood luck with everything I've ordered but I recently got something that wasn't what I was expecting and I needed to return it. They mentioned taking it to a UPS Store and showing them the Code I received from Amazon. I happened to see this UPS store when I pulled into the parking lot to look up a location of a restaurant so I decided to go ahead and take it in there. I had just put the box in my car this morning so I might as well get rid of it. If it hadn't been for the long line it would have been a perfect experience. They did keep it moving pretty fast for a while but then they hit a couple of customers that took a little longer so there was quite a wait. Once I got to the counter the clerks were really friendly and my transaction only took a couple of minutes. I can recommend this place but be prepared for a possible wait if they get hit by a large group of people at once.

I shipped a package with them last week of October it was damaged and i had insurance on it. The…read morestore told me it would be easier if i let them file it . ok i did they got it filed and now the check for the refund is in the wrong last name the put Garcia instead of Garza i have fought for over a month just to get help changing it. I was told by the business to see if it would go through my bank and if not try cashing it ummm no that check fraud. i have yelled gotten mad and now i will let everyone know to avoid this store. they filed this they messed it up and are now refusing to help me get my $$ back I'm not asking for extra things i just want the error fixed not told to eat the loss. so save yourself from the nightmare and yes i called corporate and since they filed it as a store claim they can't fix it for me the store has to and they refuse to so now we go to the BBB

The young man working, solo, was doing a swift job for everyone. I needed a book spiral bound and…read morehe went right to it-he replaced the thick hardcover with heavy card stock. I did not realize he would need to thread the coil through by hand! We offered to do that ourselves as the store was busy. We stepped off to the side-no problem. He finished it off nicely for us and we were on our way. Would definitely return but at a not so busy time and any time for standard shipping. He certainly was on top of things and showed no frustration (or panic-which woulda been me!!) Great service!

We're in town visiting family and needed to ship a heavy box of Christmas presents back home. The…read morestore was clean, and Tod, the assistant manager, was friendly and helpful. He handled everything quickly and with ease, made the whole process painless.