The staff here is very friendly and helpful. I have used this location several times and have never…read morehad any issues.

I went to this location on January 31, 2026, and a young lady (Alyssia I believe) with long brown…read morehair helped me. I was returning two Christmas presents. Overall, I felt like a bother to this employee. She stated to me that one of my packages was USPS. Confused as to the relevancy, I asked if I wasn't able to mail this at their store. (I thought the commercials I've seen stated I could.) She told me I needed to put the package in the yellow box. I looked around, but she didn't tell me where the yellow box was. It felt obvious that I was trying to find this mysterious yellow box. After a few seconds, I asked where the yellow box is, and she said, "by the door." At the end of the transaction, when she was silent, I said "thank you," and she replied "no problem." I don't expect royalty treatment by employees but also don't like feeling like I'm a bother. I strongly suggest customer service training to understand better how to make your customers feel valued and appreciated so they will return.

Thanks to Rosa M. for taking great care of us at our scheduled passport appointment. She was…read morefriendly and efficient, getting it done quickly. As usual, it's expected for USPS processes to be slow, but this post office wasn't busy and our appointment ran on time and very quickly. I appreciate the service and will frequent this USPS location more often, now knowing how quick they are!

I have had to call multiple times about mail not being picked up from my place of business. The…read morepostman for my location seems to only stop by when there is mail coming in versus daily to see about mail needing to go out. This has now been an ongoing issue for about a year and is very frustrating.

Fast. Convenient. Friendly…read more This store was awesome! No lines today! Service provided with a friendly greeting, immediate solutions and friendly good byes! Go see this team for all your shopping and return needs! In my case, I was sending back items purchased with prepaid return labels so there was no cost. I expected to receive poor service since I wasn't spending any money but the opposite was true!!

I shipped two packages from this location 2/9. On 2/11 one of the packages was received. They…read morewere both going to dfw area. I checked on the one not delivered and it showed there was an issue with the address. The address was correct. I called ups 800# 3 times and was told I need to contact the store I sent my packages from. I went to the store on 2/16 and was told by the clerk there is nothing he can do, and he didn't know what to tell me. I asked for a manager and was told one wasn't scheduled- that there was nothing the clerk could do for me. I did leave my phone number with the clerk. I called the same store this morning and the same clerk told me there isn't a manger on the schedule today and he doesn't know when one will be in. I can't seem to get any help from this store.

Great service to send our packages. Packages always make it to our destination without problems.read more

I've just recently gotten hooked on Amazon. I'm a little bit behind the crowd. So far I've had very…read moregood luck with everything I've ordered but I recently got something that wasn't what I was expecting and I needed to return it. They mentioned taking it to a UPS Store and showing them the Code I received from Amazon. I happened to see this UPS store when I pulled into the parking lot to look up a location of a restaurant so I decided to go ahead and take it in there. I had just put the box in my car this morning so I might as well get rid of it. If it hadn't been for the long line it would have been a perfect experience. They did keep it moving pretty fast for a while but then they hit a couple of customers that took a little longer so there was quite a wait. Once I got to the counter the clerks were really friendly and my transaction only took a couple of minutes. I can recommend this place but be prepared for a possible wait if they get hit by a large group of people at once.

Took a package today to Pakmail. The young man that waited on me was very helpful in getting the…read moreinformation I needed to send it off my phone. He made the process so easy. Thanks

If they took AMEX I would go 5 Star. No waiting, reasonable fax service. Go check out the…read moreapproximately 200 lb. Smoky Quartz Crystal they have in a shipping crate on display. They do FedEx, IPS, US Mail, scan, fax, notary-anything you'd expect and more. About a mile off the Interstate. Friendly young lady at the counter got me in & out in moments. Good local business!

I shipped a package with them last week of October it was damaged and i had insurance on it. The…read morestore told me it would be easier if i let them file it . ok i did they got it filed and now the check for the refund is in the wrong last name the put Garcia instead of Garza i have fought for over a month just to get help changing it. I was told by the business to see if it would go through my bank and if not try cashing it ummm no that check fraud. i have yelled gotten mad and now i will let everyone know to avoid this store. they filed this they messed it up and are now refusing to help me get my $$ back I'm not asking for extra things i just want the error fixed not told to eat the loss. so save yourself from the nightmare and yes i called corporate and since they filed it as a store claim they can't fix it for me the store has to and they refuse to so now we go to the BBB

The young man working, solo, was doing a swift job for everyone. I needed a book spiral bound and…read morehe went right to it-he replaced the thick hardcover with heavy card stock. I did not realize he would need to thread the coil through by hand! We offered to do that ourselves as the store was busy. We stepped off to the side-no problem. He finished it off nicely for us and we were on our way. Would definitely return but at a not so busy time and any time for standard shipping. He certainly was on top of things and showed no frustration (or panic-which woulda been me!!) Great service!

OUTSTANDING!!! We started at the FedEx Shipping Center. That…read morereview is one star.... This place, the staff and their service is exemplary! They had plenty of staff, handled three customers at a time and were constantly busy. This is where the locals go and why we are here; thank you kind fellow for the recommendation! We are traveling and had business that required printing email, signing documents and faxing. They handled it quickly, it was a total breeze and we bought a few cards and colorful bubble envelopes too. Definitely choose here for your business or mailing/shipping needs!

I like this UPS. It's convenient, open till 6pm, and the employees are efficient and knowledgeable…read more But some of the young women have far too much attitude. This is a customer service business so snippy high school attitudes don't belong! I was just there today. No eye contact, no welcoming demeanors. I wouldn't ever go back if I didn't mainly need an Amazon drop off. Certainly, many times there is at least one engaging, friendly young women. But not the two I dealt with today.