Called them on the phone to get a quote for large format job. The man on the phone was very helpful…read moreand provided lots of information about different ways we could tackle the project. Thanks!

Great service and communication. Provided fast quote and received my items next day. The product…read moreturned out amazing and I will be using them again.

Sometimes this location is open during their business hours, and sometimes the door is locked…read more There have been 3 occasions when I've tried to go in during business hours and the "open" sign is illuminated, but the door is locked. This has been on Fridays and Saturdays, and not during lunch hours. Today it was locked at 2pm when the business hours say 10am-6pm, and the "open" light was on. I'd recommend just finding a different location rather than hoping you catch this one when the door is unlocked.

I'm not sure I've ever had a more pleasant FedEx experience. I just came in to print some stuff…read moreoff, so no heavy lift, but Juan was unbelievably helpful and helped me accomplish exactly what I was looking to do. I don't leave a lot of reviews, but the pleasantness of this experience was undeniable haha. Great team here!

Hidden gem! I'm a medical student and needed to make a second copy of a small textbook...came out…read moreto only $3! They provided great service.

I used their website to send over some computer art I wanted to print in large sizes with a request…read morefor a rough (even extremely rough) estimate as I have no idea what large color prints of high definition artwork cost to print. The reply e-mail stated simply that this is a service they could provide. I responded with another request for a ballpark estimate of the costs of different sizes and the response I received by the employee Tina Garcia was that they are priced differently based on how large they are. Either they have hired someone who is being deliberately unhelpful to the point that I feel insulted or she is so incompetent that she should not be working in a client-facing position. I called to speak to another employee or the manager and Tina answered and indicated she was the one who had sent the e-mail and explained at length the obvious fact that the pricing would be different for different sizes - again without actually providing any estimates. I asked to speak to a manager and she said that she is the manager - which blew my mind, so I suspected she was fibbing and asked for the number of her district manager. She would not give that to me and instead explained once again that different sizes of prints cost different amounts of money (again without the actual estimates for different sizes). After listening to this again, I asked for another number to speak to a supervisor and she would still not provide it and simply kept explaining. Five minutes later, I told her that I have requested a number of a supervisor 4 times without obtaining it and that if she will not provide it, I will find the corporate contact online. She then stated that the owner works in the office with her and that she could go get her. I asked that she do so and she soon returned to the phone stating that the owner, Bernice Sanders, was helping another customer and she stated I could call back should I like to speak with her. I won't be calling back ever again. Tina may have gotten away with this one, but the business lost me as a customer and now gets this one star review as their only review on Yelp. Edit: Tina apologized and provided estimates via e-mail after the incident. Raised review to 2 stars as this was still a bad experience but I appreciate that she tried to make it right.

My good friend recently had a negative experience with this company. Since she was asked to remove…read morethe post this only upset me more knowing our freedom of speech is yet again being taken away even in reviews. She explained to me how the customer service was lacking as well as communication with Tina was scarce. She has paid for a product she has not even received and refused to ship. Shame on the company for asking to remove a review and poor customer service. Be ware! No recommendation here.

Sometimes a store has good vibes and sometimes it doesn't. I was in The Office Max over on Soncy…read moreand got nothing but good vibrations and pleasant helpful employees. I didn't get that sense in this store. When I first walked in the front door I saw they had Sharpie pens on sale for $0.50 each. Score! I grabbed a couple and walked around the store to see if there might be any other school supplies of interest or on sale, found a couple items on the clearance table, got frustrated because there were no prices on many of the items in another clearance area so how are we supposed to know how much they are or if they're really on clearance? I decided since I wasn't spending very much I would double back over and pick up a few more Sharpies. A friend of mine has been trying to get me interested in rock painting and I thought for that price I could experiment and see if I liked it. I don't want to be spending a lot of money if I don't keep doing it. I grabbed one of every primary color, 8 or 10 of them and took them to the front. The girl checking me out was nice enough but she informed me that there was a limit of three on those and pointed to the fine print in the newspaper ad. I told her I didn't see the ad I only saw the sign in front of the pens and asked if she minded if I slipped over to where they were, not too far and check the sign. There was no one in line at that point so it was fine. Sure enough the sign had in little tiny letters limit 3 per customer. Now why do they put it in such tiny letters?? Do they want one person after another to grab a bunch and take them to the counter only to find out they can only get 3 for that price so that the clerks have to be continually putting the pins back? If there's a limit of three they should mark that clearly so people understand. I thanked the girl for her patience before I left. She was apologetic and said if it was up to her she would have sold me all of them $0.50 each so that made me feel better.

On 6/16 I went to look for ink for my new printer. I mention NEW because I was going to need help…read morein finding the correct ink for this printer. There were three people close by, the cashier helping a customer and another employee standing close to them and having a conversation with the customer. I walked closer to them thinking that the extra employee that was conversing could help me. I asked if they could get someone to help me in the ink department. The conversing employee looked my way, clearly annoyed, and said "yes." I asked, "Yes what?" He then told me that the person in charge of ink was busy but as soon as she finished she would help. I went back to the ink department and a short time after, the ink lady came over. She helped me in picking the ink. I asked if I could see peak to a manager about the rude employee. She pointed to the rude employee and said he was a manager. I asked if there was as someone higher than him. I told her about the condencending manner that he had treated me. She said she would report it to the store manager. I wound up not buying anything because a store who has managers that are rude to customers doesn't deserve my business. My experience with other companies is getting managers who are more knowledgeable and friendly than a regular employee. Clearly that is not too he situation at Office Depot

I've just recently gotten hooked on Amazon. I'm a little bit behind the crowd. So far I've had very…read moregood luck with everything I've ordered but I recently got something that wasn't what I was expecting and I needed to return it. They mentioned taking it to a UPS Store and showing them the Code I received from Amazon. I happened to see this UPS store when I pulled into the parking lot to look up a location of a restaurant so I decided to go ahead and take it in there. I had just put the box in my car this morning so I might as well get rid of it. If it hadn't been for the long line it would have been a perfect experience. They did keep it moving pretty fast for a while but then they hit a couple of customers that took a little longer so there was quite a wait. Once I got to the counter the clerks were really friendly and my transaction only took a couple of minutes. I can recommend this place but be prepared for a possible wait if they get hit by a large group of people at once.

Great service to send our packages. Packages always make it to our destination without problems.read more

Nothing but friendly and helpful employees! Thank you you made my nieces Birthday what it is…read morespecial! Thank you

Excellent customer service. I came in to mail photos and momentos retrieved from my father's place…read more He had just passed away and I needed to ensure the items made it from Amarillo to Pennsylvania. It was early afternoon on Tuesday August 2nd. The one employee was helping a young man and this incredibly kind young woman came to help me. She tried one size box and in the process noticed that one of the items came from BSA Hospice. She wasn't happy with how the items fit and changed boxes. She made sure a frame was wrapped well in bubble wrap and wrapped the prayer shawl separately so the white would stay white. When she was done, she came around the counter and gave me a hug. I am so sorry I did not get her name but she made such a difference for me during a terrible time. Everything arrived intact and I'm very appreciative for her sensitivity.

Fast. Convenient. Friendly…read more This store was awesome! No lines today! Service provided with a friendly greeting, immediate solutions and friendly good byes! Go see this team for all your shopping and return needs! In my case, I was sending back items purchased with prepaid return labels so there was no cost. I expected to receive poor service since I wasn't spending any money but the opposite was true!!

I shipped two packages from this location 2/9. On 2/11 one of the packages was received. They…read morewere both going to dfw area. I checked on the one not delivered and it showed there was an issue with the address. The address was correct. I called ups 800# 3 times and was told I need to contact the store I sent my packages from. I went to the store on 2/16 and was told by the clerk there is nothing he can do, and he didn't know what to tell me. I asked for a manager and was told one wasn't scheduled- that there was nothing the clerk could do for me. I did leave my phone number with the clerk. I called the same store this morning and the same clerk told me there isn't a manger on the schedule today and he doesn't know when one will be in. I can't seem to get any help from this store.