Sometimes a store has good vibes and sometimes it doesn't. I was in The Office Max over on Soncy…read moreand got nothing but good vibrations and pleasant helpful employees. I didn't get that sense in this store. When I first walked in the front door I saw they had Sharpie pens on sale for $0.50 each. Score! I grabbed a couple and walked around the store to see if there might be any other school supplies of interest or on sale, found a couple items on the clearance table, got frustrated because there were no prices on many of the items in another clearance area so how are we supposed to know how much they are or if they're really on clearance? I decided since I wasn't spending very much I would double back over and pick up a few more Sharpies. A friend of mine has been trying to get me interested in rock painting and I thought for that price I could experiment and see if I liked it. I don't want to be spending a lot of money if I don't keep doing it. I grabbed one of every primary color, 8 or 10 of them and took them to the front. The girl checking me out was nice enough but she informed me that there was a limit of three on those and pointed to the fine print in the newspaper ad. I told her I didn't see the ad I only saw the sign in front of the pens and asked if she minded if I slipped over to where they were, not too far and check the sign. There was no one in line at that point so it was fine. Sure enough the sign had in little tiny letters limit 3 per customer. Now why do they put it in such tiny letters?? Do they want one person after another to grab a bunch and take them to the counter only to find out they can only get 3 for that price so that the clerks have to be continually putting the pins back? If there's a limit of three they should mark that clearly so people understand. I thanked the girl for her patience before I left. She was apologetic and said if it was up to her she would have sold me all of them $0.50 each so that made me feel better.

On 6/16 I went to look for ink for my new printer. I mention NEW because I was going to need help…read morein finding the correct ink for this printer. There were three people close by, the cashier helping a customer and another employee standing close to them and having a conversation with the customer. I walked closer to them thinking that the extra employee that was conversing could help me. I asked if they could get someone to help me in the ink department. The conversing employee looked my way, clearly annoyed, and said "yes." I asked, "Yes what?" He then told me that the person in charge of ink was busy but as soon as she finished she would help. I went back to the ink department and a short time after, the ink lady came over. She helped me in picking the ink. I asked if I could see peak to a manager about the rude employee. She pointed to the rude employee and said he was a manager. I asked if there was as someone higher than him. I told her about the condencending manner that he had treated me. She said she would report it to the store manager. I wound up not buying anything because a store who has managers that are rude to customers doesn't deserve my business. My experience with other companies is getting managers who are more knowledgeable and friendly than a regular employee. Clearly that is not too he situation at Office Depot

We're in town visiting family and needed to ship a heavy box of Christmas presents back home. The…read morestore was clean, and Tod, the assistant manager, was friendly and helpful. He handled everything quickly and with ease, made the whole process painless.

I shipped two packages from this location 2/9. On 2/11 one of the packages was received. They…read morewere both going to dfw area. I checked on the one not delivered and it showed there was an issue with the address. The address was correct. I called ups 800# 3 times and was told I need to contact the store I sent my packages from. I went to the store on 2/16 and was told by the clerk there is nothing he can do, and he didn't know what to tell me. I asked for a manager and was told one wasn't scheduled- that there was nothing the clerk could do for me. I did leave my phone number with the clerk. I called the same store this morning and the same clerk told me there isn't a manger on the schedule today and he doesn't know when one will be in. I can't seem to get any help from this store.

Drop off is usually perfectly easy, rates for heavy items are almost always reasonable. My one…read moresuggestion for all UPS stores is to have doors that open inward. It just makes it so much easier when customers have big, heavy packages to mail.

The staff here is very friendly and helpful. I have used this location several times and have never…read morehad any issues.

I went to this location on January 31, 2026, and a young lady (Alyssia I believe) with long brown…read morehair helped me. I was returning two Christmas presents. Overall, I felt like a bother to this employee. She stated to me that one of my packages was USPS. Confused as to the relevancy, I asked if I wasn't able to mail this at their store. (I thought the commercials I've seen stated I could.) She told me I needed to put the package in the yellow box. I looked around, but she didn't tell me where the yellow box was. It felt obvious that I was trying to find this mysterious yellow box. After a few seconds, I asked where the yellow box is, and she said, "by the door." At the end of the transaction, when she was silent, I said "thank you," and she replied "no problem." I don't expect royalty treatment by employees but also don't like feeling like I'm a bother. I strongly suggest customer service training to understand better how to make your customers feel valued and appreciated so they will return.

The clerk was courteous but not particularly friendly. I was shocked when he said it would be a…read moredollar for one copy that was only a half page. I realize they have to make money but I'm used to only paying $0.16 over at OfficeMax. However, OfficeMax wasn't available so I was glad to at least find a place that could make me the copy I needed. And someone recently told me about another place, I don't remember which one that was something like $5 for a copy so maybe I should count myself lucky. Still, it's only a piece of paper that takes 5 seconds to reproduce.

customer service was terrible. (Laura) asked me to step…read moreaside and helped someone else because I had to put an address, and the person she helped before me had several packages.

Hidden gem! I'm a medical student and needed to make a second copy of a small textbook...came out…read moreto only $3! They provided great service.