Needed clog in kitchen sink fixed and our vent for kitchen sink was old, so we asked to have it…read moreupdated to where roof vent was bi passed and one was installed under cabinet, in the process we decided to replace all old cast iron drain pipes under house asked for an estimate and was very reasonable. Will be using them in the future for all our plumbing needs we may have.

From the owner: At West Texas Premier Plumbing, LLC, we offer reliable plumbing solutions that are performed up to…read morecode. We're licensed and insured, and our team of knowledgeable plumbers has a strong commitment to integrity. We have flat rate prices, and we take pride in performing our work in the most sanitary, efficient, and safest way possible. Our goal is to give our customers peace of mind, knowing that their plumbing needs are in good hands. We do ask for at least 50% down on larger jobs, but this is to ensure that we can provide the best possible service and complete the job to our high standards.

We had a sewer drain issue that my 50ft manual feed snake would not clear. Since purchasing the…read morehouse 32 years ago the only cleanout I knew of was 2" cast iron outside wall at the origin point of the drain system at the kitchen. I talked with several plumbing companies, most them wanted to re-attempt snaking, which I had already done twice with no result. If that didn't work then they would use the hydro jet high-pressure washer to attempt to clear. Our house being 60+ years old I did not want to risk the hydro-jetting, which could severely damage the piping under the slab, until the line was cleared. What I really needed was to know if I had a cleanout on the main sewer line where it exits the house and those companies wanted a additional large sum of money to use a camera with a locating sensor only after the line was cleared and flowing. We had used Mr Rooter in the past (before purchasing the 50' snake machine) so I called and asked them to have their most experienced tech call me. Albert called me back, he actually still had me as a contact in his phone after many years, and we discussed the situation and decided on a plan. Albert came out and used his camera and locator from the main roof vent to locate the blockage and where the main line exited the house. They tried the longest snake machine they could lift on the roof but it would not reach the blockage. Since they could not clear the blockage Albert said there was a 30 day warranty on the callout and that if I could find the existing cleanout or dig the line out and install one, he would come back and re-run the snake from there and clear it. I found the cleanout and Albert came back, ran the snake and cleared the blockage and ran his camera thru the lines to make sure it was clear and had no damage or remaining issues. Albert is very knowledgeable and friendly, explained things well and is a very skilled camera technician, the charges were reasonable and fair. Overall a fantastic experience and will continue to use Mr Rooter if problems arise again!

Albert was knowledgeable, prompt, friendly, and did everything we asked for and then some!…read moreI would happily recommend their services and really appreciate the help!!

My mom and I both use Rierson & they are the best plumbers we've ever had. They are so professional…read moreand get the job done right the first time. (We found them after two other plumbing companies failed at the job!) Because they are so knowledgeable and professional and interested in getting the job done right the first time and keeping their customers happy, their value is top notch! They aren't the cheapest - but they have saved us a lot of money in the long run!

From the owner: Professional and timely service read more

Professional. Friendly Promptness.respectful. Great work. Always amazing. Highly recommend.read more

My shower was causing my toilet to have water flowing out from the bottom. Water was flooding out…read morefrom the sewer line into the backyard. My clothes washers drain was also overflowing behind the washer as well as out into the garage. I have used other companies before they seemed to only put a band aid on the problem. These folks fixed it!!!!! I highly recommend them.

Danny Potts, the owner, was punctual and professional. He arrived a bit earlier to the appointment…read moreto assess the job and make sure to buy the correct parts. He came back after a short while with the parts that he replaced. Basically he dug to remove the old box encasing the broken gate valve and replaced the old box with a new larger one and replaced the gate valve with a new ball valve. He had with him his assistant Alex whom he closely instructed and supervised at any steps. After he completed the job he performed at no additional charge a leak assessment and it was determined that the cause of the increase in my water bill was caused by a defective water stop in one of my toilets. He replaced the water stop and repeated the leak test. It was reconfirmed that that was indeed the cause. We will keep monitoring the water meter for a few more days just to make sure. However as far as today's visit I am quite satisfied. Not only he was punctual, knowledgeable, and professional, but also he has a friendly personality that makes it easy to work with. His price was also reasonable and in line with our quotes we received from Yelp. He will be from now on our plumber of choice. I include before and after pictures of the shut off valve replaced.

Reasonably priced. I asked for a quote and received one back within the hour. Dan's workmanship is…read moreas professional as they come. I'll definitely use his services again on my other homes.

My father in law's water heater went out in the middle of winter. 1-800 Plumber was not the vendor…read morethat originally installed the heater but they came out right away and gave him a quote for a repair. The part that was needed was under warranty from the original installer so it was going to take over 2 weeks to get the repair done. I called 1-800 plumber and spoke to a wonderfully helpful person named Mckaylee (sorry if I spelled it wrong) and she was able to make arrangements to get the repair done the next day. She was so kind and helpful and really went the extra mile to get the schedule moved up. It's so nice to know there are still decent human beings out there who are willing to put in the extra effort when it counts. Thank you McKaylee and 1-800 Plumber. This means the world to my family.

Denny from Hall's Heating & Air. Denny is a dedicated HVAC Service Technician with a strong work…read moreethic and a passion for learning. Denny did an excellent job taking care of our A/C syste. He went above and beyond to answer all of our question. Keep up the great attitude and professionalism sir. Call their office for any questions: (806) 669-2437

Ryan Keadle did an awesome job. he located are old gas line and found it was PVC. He moved and…read morereplaced old line with poly and pipe. Ryan buried our new line and did a great job of putting all the dirt back in the ground. other than waiting on grass to grow back you would have never know where he put it. Ryan and his team are always very friendly and answered any questions we had. Thank you The Newsome

We had an emergency, and the technician was able to come within a few hours. They did excellent…read morework, were friendly and professional, and excellent communication. I would use them again.

Tim was great! Had him out for a cracked drainpipe, he…read moreprovided me an estimate at no cost. He gave me a few options of how it might be fixed and prices for each option. He was able to fix the pipe for the lesser of all the estimates. Great work and will definitely use again in the future.

So professional and prompt! My experience with Tim was great! He is honest and efficient. Highly…read morerecommended and will continue to use him in the future.