I'm updating a review I wrote one week ago. I was left unsatisfied by an expensive service call…read morewith a temporary fix on my tankless water heater. This past Monday, Scottco called my husband to discuss the problem. He explained the issue. The sweet lady in the office to him she understand and would get back with him. Long story short, this problem is fixed permanently. I can't thank the folks in the office enough. They followed through and satisfied us!

Hi there, I wanted…read moreto warn others regarding my recent experience with Scottco. I must say that I was quite disappointed with the situation that unfolded. As a proud Texan who has served and worn my uniform proudly, I value honesty and fairness above all else. When I booked their services, I had no idea that they were over an hour away. When we did a google search for Hereford this company showed up as if they were local. We had a overpowering sewer stench in the building only that added to our sense of urgency. In my desperation to take care of my employees, I unknowingly booked Scottco while my wife had already booked another company. As a small company with only two employees, the $420 trip charge was quite devastating for us. I believe in compensating others for their time and would never want to take advantage of anyone. I understand that mistakes happen, and I am willing to pay a fair amount for the services rendered. However, I was taken aback when I was told that the original charge was almost $600 as if I needed to be happy with the current. I believe in dealing with companies that operate with integrity and put their heart into their operations. I own up to my mistake and am willing to pay what is fair. I always strive to take care of my fellow man and would never want to feel like I'm taking advantage of someone's error. I believe in fair and honest dealings.

The dispatcher was so nice and helpful to assist me when I made my appointment to have my water…read moreheater replaced . Plumbers were knowledgeable, efficient, and explained everything clearly. They were very respectful of my home and cleaned up after themselves . I'd definitely recommend them to my friends and family.

We had another clog that needed snaking. We called late in the afternoon. Rocky came the next day…read more Snaked the line in no time plus also snaked the shower drain even though it wasn't needed at this time. He showed me the before and after. Saved us another call in the near future. We were charged the one call rate. VERY pleased...again. We can't recommend Joe The Plumber for all your plumbing needs. Everyone has been very professional and friendly. And, the price can't be beat.

Cash and Mason came in a hurry and got us fixed right up! They were quick easy and respectful. And…read morethe work they did was top notch! Highly recommend!

it was a good experience. Boston was very professional. Very informative and helpful.read more

We recently had problems with sinks that would not drain. A friend recommended Pratt Plumbing…read more She said they provided good service and had reasonable prices. I contacted the company and made an appointment for the following day. The plumber was prompt and after examining the sinks told me the problem and offered 2 remedies along with the price for each. He went to work and fixed the problem. He was courteous, professional, the price was reasonable, the work was warranted and he did not leave a mess. From now on Pratt is my go to guy and I highly recommend Pratt Plumbing.

I had a bad experience with this company twice. I will not have any more though. The owner would…read morenever return my calls so I just need to warn any other potential customers to find another plumber. I wanted to voice my unhappiness with the owner before posting a bad review. I will say NEVER buy a hot water heater from them. I got a Rheem and it was under warranty and I ended up almost paying for a new one. They did not want me to call Rheem and when I told them what went on the only thing they would reimburse me for was the dip tube for $20.00 which was not on the work order and never got them to put it in the order. Total cost $875.27. Not impressed with the owner at ALL!

My shower was causing my toilet to have water flowing out from the bottom. Water was flooding out…read morefrom the sewer line into the backyard. My clothes washers drain was also overflowing behind the washer as well as out into the garage. I have used other companies before they seemed to only put a band aid on the problem. These folks fixed it!!!!! I highly recommend them.

We moved into our condo and we are working on doing home update and regular maintenance. We called…read moreA & R heating and Air to look at the the heating and air fans. They definitely needed to be looked at, our technician Tate said it looked like it hadn't been cleaned in years. Also when the fan came on it was very noisy. Tate was very knowledgeable, he explained everything. He cleaned and made sure that the fans were secure. Now the noise is gone and no more stale smell. We are very satisfied with Tate work and the bill was reasonable. We highly recommend A & R.

Called off-hours as I frantically tried to get the HVAC running in our brand-new home ON MOVE IN…read moreDAY. Tech was there in less than an hour - and took less that half that to solve my boneheaded mistake. He even took the time to educate us on what happened so we could keep it from happening again. Great guy, great company, worth every penny.

I I've used Patrick's for 2 different problems the first was for several electrical issues. The two…read moreguys who came were exceptionally good answered all our questions and did a fantastic job! My second was a plumbing problem the guy did a good good but I would never call them for another plumbing problem. He was on the phone over 80% of the time with personal issues. Talked about me to who ever he was talking to. Didn't like it I stayed and watched him doing the work. When I asked him questions he made me feel stupid. I would rate the plumbing a 2 star.

Great experience with DR Potts Plumbing! Professional, friendly, and reasonable rates. Highly…read morerecommend!

Reasonably priced. I asked for a quote and received one back within the hour. Dan's workmanship is…read moreas professional as they come. I'll definitely use his services again on my other homes.

Tim was great! Had him out for a cracked drainpipe, he…read moreprovided me an estimate at no cost. He gave me a few options of how it might be fixed and prices for each option. He was able to fix the pipe for the lesser of all the estimates. Great work and will definitely use again in the future.

So professional and prompt! My experience with Tim was great! He is honest and efficient. Highly…read morerecommended and will continue to use him in the future.