Disappointed! I took a leather vest to have patches sewn on…read more I specifically asked if they would loosen the liner so stitching did not go thru the liner and was told that they would. However, they did not, and by not doing so the pocket material could not be moved out of the way. The patches are sewn thru the liner AND the pockets making the pockets useless. I would not recommend taking your vest here unless you can speak directly to the person doing the work.

Amazing work and fast service. Thanks Connie's for taking care of an old Air Force veteran.read more

They messed up my faja (girdle) and she told me they knew how to make the adjustments to it. These…read moreare very expensive girdles $250 and she messed mine up completely. When I told her what them how they messed up my article. The woman with the glasses said I should know about the alterations and how they should be done. That's not my job. That's their job, she should have let me know that they don't know how to do it. I'd had them altered in the past and I never had an issue. Now I can't wear it because it kills my back and it's in even!!!! DO NOT GO TO THIS PLACE SAVE YOUR CLOTHES!! On top of all of it she had the NERVE to give me attitude and cuss at me look at the pictures.

If I could give zero stars, I would. These people are incompetent! They had my shirt for a week…read more My husband went to pick it up on the day given and they said they couldn't find it. He had to go back and find it himself. It was wadded up in a basket and not done. We will NEVER use this place again.

Quality service, affordable, and consistent. They also pick up and deliver at my office which is…read moreconvenient.

Unreliable and not very effective communicating with customers or doing their job of getting stains…read moreout. Had to wait 6 weeks to get my still stained comforter back.

Tide cleaners has been nothing but the very best. Each interaction I have had with the employees…read morehas been amazing and they always ask me the specifications to my clothes to make sure it's still what I want. Thank you Tide Cleaners!

Tide cleaners are awful. They do not follow instructions. I dropped off a dress with a stain and…read morepointed it out, they not only did not get the stain out but was not told it didn't come out when picked up. I will not be using them again.

For my sister's wedding she was doing the altering to the bride's maids dresses. She didn't do any…read moreof the altering that I had requested. She was very rude and yelled at me when I called to speak with her about my dress she then hung up on me! My husband called and her husband answered and said for us not to call again or he would call the police for harassment! (After only 2 calls!) I didn't know that calling a business that you paid money to, to get an issue resolved was harassment. It's clear this lady has no clue how to be a professional and handle a business. I took my dress else where to get the alterations done. This lady never refunded my money or even attempted to make this right for a paying customer. Do yourself a favor and save yourself the heart ache and take your business some where else!

I've have used Rattan for several years and I'm just getting around to writing a review…read more The people there have always done a great job taking care of my dry cleaning and laundry needs. they are the best. After searching for a place that could handle my clothes and be fast and accommodating, I found Rattan Cleaners. they have never let me down. A few times I had unexpected out of town business trips and needed quick turnaround of my clothes. they did their best to make sure I had them in time for my trip. Great people and great service.

I am a loyal customer when I find a business that goes that extra effort to keep customers. I…read moreforgive small inconveniences because I know that they will happen from time to time. My first review of Rattan Cleaners was long overdue and after they had been so customer oriented of the last several years. Things have changed. I used to take my clothes (shirts, pants, and occasionally a suit) in every two weeks at 7 am on Friday morning and they were ready by 4 pm that afternoon. I started going to work earlier and decided that Thursday afternoon would be easier but it meant combing home and changing and gettin the clothes to them before close of business. One day I had my clothes to them around 5 and was told that they had to be there by 3 pm to get them the next day. OK, I hadn't been told that before, but would make the effort to get them to them by then. So, I started dropping my clothes off at noon when heading back to work after lunch. Today, I go in to drop my clothes off at noon and was told that they won't be ready until Friday. I asked why since I had been told that 3 pm was the cut-off for next day service. I was told that they might be but it would be unlikely that they would be ready. So, while I had inconveniences in the past that I could handle, this is the final issue. After I get these back, Friday it seems, I'll be finding another cleaners. Hopefully there are others close by me that offer one day or same day service and will work to make me their loyal customer.