I shipped a package with them last week of October it was damaged and i had insurance on it. The store told me it would be easier if i let them file it . ok i did they got it filed and now the check for the refund is in the wrong last name the put Garcia instead of Garza i have fought for over a month just to get help changing it. I was told by the business to see if it would go through my bank and if not try cashing it ummm no that check fraud. i have yelled gotten mad and now i will let everyone know to avoid this store. they filed this they messed it up and are now refusing to help me get my $$ back I'm not asking for extra things i just want the error fixed not told to eat the loss. so save yourself from the nightmare and yes i called corporate and since they filed it as a store claim they can't fix it for me the store has to and they refuse to so now we go to the BBB read more

The young man working, solo, was doing a swift job for everyone. I needed a book spiral bound and he went right to it-he replaced the thick hardcover with heavy card stock. I did not realize he would need to thread the coil through by hand! We offered to do that ourselves as the store was busy. We stepped off to the side-no problem. He finished it off nicely for us and we were on our way. Would definitely return but at a not so busy time and any time for standard shipping. He certainly was on top of things and showed no frustration (or panic-which woulda been me!!) Great service! read more

Love this store! Their employees are helpful and kind. They go above and beyond to make sure your experience is wonderful. Top notch service! read more

I go to this UPS store frequently. Staff is consistently customer friendly and helpful. On occasion I feel they sure could us more help.

I have used this store on a number of occasions and have always had a good experience. A few months ago I needed help sending an application for a license that had to be done online along with a document of completion of a class. The person helping me was very efficient and knew exactly what needed to be done. A couple of weeks later I got the certificate that I was waiting for. I will use this store again! read more

This is one sorry business. They sent 2 faxes and charged me $10. Neither fax went through. When I went back to the store she said she would have to re charge me. Wow what poor customer service. Be warned Mariah associate was very rude and unprofessional read more

The girls in there are royal b****es. Made me pay for prints the printer messed up on. And charged my black and whites as colored. They tried to scam me at $7 and should have only been 80cents. How does that work? Computer usage was 50 cents I was only on it a max of 2 minutes. RIDICULOUS! Will NOT be back. For nothing. UPS step your game up! read more

I have used UPS store at least 7x's in 2 months. I would have to say,I had excellent service every time. Thank you the UPS store for all yall's help. Very friendly staff and fast and friendly service. read more