I b3en going here for years and Adam the owner is Amazing! Always so nice n friendly n very good…read moreprices!!

This amazing business offers a lot of great services-shipping, mail boxes, auto insurance and…read morecopying. The owner Adam is one of the nicest, smartest people I have encountered. He is always cheerful and hard working and he does whatever he can to help his customers.When he could not help-he referred me to someone who could . Very great experience.

Gonna give this Mom 'n Pop shop all five stars after I signed up for a box recently and dealt with…read morethe Mom side of the team. Super friendly service, bright happy personality, very cordial, welcoming, & engaging. She was very conscientious while informing & educating me on how their processes work, what to expect when/where/how after packages for me arrive at their facility, and how to have mail addressed so I will get it. I've had boxes previously with national chain outfits and this little Rio Rancho spot outshines them all in aces. And as someone who leads with his stomach, the availability of the Philippine foodstuffs & goodies on the shelves is a nice bonus.

Very kind & helpful people. Picked up my Wish order from here very quickly. They also sell many…read moreFilipino goods here! Saw some yummy Filipino products on the shelves I'd like to try.

Always greeted with a smile here and they genuinely appreciate your business…read more Shipping prices are not fun to pay but they will get the job done with price options if they can Definitely recommended

Love this place no line ever and way faster and cheaper the UPS FEDX or any mailing service and, IF…read moreYOU need the package back it's not lost at fed x and you can actually go back and get it simple. When you do that with fed x they will never return your package bc it's been "shipped" but lovely women and super respectful or my dad who can't talk (throat surgery) has the respect to slow down and try to understand him and if not - she doesn't snap and get mad at him she just asks politely to write it down so this women is a blessing I will only use her for the rest of my life wonderful thank you!

Kenny, Please go back and read your customer's reviews. So…read moremany issues with poor customer service and inconsistent service. I took my fully sealed box to another UPS store and had no issue. They scanned the barcode from my email and print the label that simple. Attached is the review that they received from my visit right after I left your store. That's the difference. Take the feedback, make corrections, and move on. Listen to your customers.

This is a locally owned location and the manager said they are "not UPS employees" and do not…read moreaccept packages that require a signature for drop off even when those are generated off the UPS site. The manager was dismissive, condescending, and in no way helpful. Consider taking your package elsewhere.

Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

Super nice and helpful staff. Packages delivered on time. Highly recommend this placeread more

I'm not sure why this UPS got such a bad rating. My experiences with them had all been wonderful. I…read morehad stopped by many times to drop off my packages, to get some labels and to ask some questions....and all the times I was there, the staff greeted and helped me promptly and politely. There was never really a wait to get a service from them at all. The only thing was just the parking lot can be a bit cramped and can at times be busy...so be careful, especially if you try to back out of a lot, so you don't run into people or other cars.

Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.