Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

Jahlani is the nicest insurance agent I've ever worked with. Quick responses and incredible rates…read more He was very thorough. Hit em up for insurance, you will be pleasantly surprised!

From the owner: Here at Jahlani Graham Farmers Insurance, is based in Albuquerque, NM. We are proud to serve the…read moreinsurance needs of all of New Mexico. Let us help you find the right auto, home, life and commercial insurance to meet your needs. We offer all forms of personal and business insurance and financial services. Contact us now for no-hassle, quick, competitive quotes!

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Bernadette Telles has been an amazing agent to work with, regarding my Progressive car and auto…read morepolicies. I must admit I am 100% use to not having an agent as not all states require an agent. With that said, I am incredibly grateful to have found Route 66. I have always received a quick response to any questions or concerns. I fully recommend Route 66 to anyone looking for an agent in Albuquerque or Rio Rancho.

From the owner: At Southwest Federal Insurance, We specialize in Home Owners, Auto and Commercial Insurance. We…read morewill tailor your needs to the Best coverage you deserve.

I recently I shopped for a new insurance company to get a better rate due to Covid and the economic…read morestress that we are all in. I was given a good quote and went with this agency.Three weeks later I got a call from them and was told my license was suspended I have a flawless record and I am a CDL driver. I told him that it was impossible for this because I knew I'll clean I keep my record they told me that it didn't matter and my rate was going to go up significantly.I throw up my hands and submit it to the substantial increase and thought that was the end of it. A week before my monthly payment they called me and left a message saying that my license was suspended I called them back and said this isn't possible they said that's what it showing and that there's nothing they could do about it and they would not do nothing about it. So I got them the proof from the DMV and they said OK my license was not suspended but they're going to raise my rate anyways because it showing a glitch on my DMV report the thing is I'm a CDL drivers license and I don't have a health card right now and the DMV knows about it but it's OK because I'm not driving it's just stating that they take it as a suspension even though I show them proof they continue to be rude because I don't wanna pay this Increase their attitude was I was guilty the whole time and at the end I was told by them to go get new coverage because my rate was going to go up substantially and to deal with it. Please excuse the long winded explanation but these people are in our community and don't really care about us or me. I contacted their corporate office explain to them and they help me through it and said that everything is gonna be copacetic and my rate is going to stay the same from the beginning something they didn't do I had to go to DMV during this time of Covid do their job for them call the corporate office argue with him be treated like I'm a criminal and yet I got it to stay the same I did their jobAnd now my job is to let our community know that this state farm Agency is not good for our community and will not help you when you need it they'll be more and happy to take your money and lock you in but they will not and I repeat they will not help you to solve your issues can you imagine if you get an accident what they will do for you nothing so buyer beware to our community.

I found Emily and her team to be super helpful. Insurance can be dreadful to deal with. Complete…read moreopposite feeling when I worked with Emily's office.

The worst State Farm agent - never in the office, girl Mary is not nice…read more He should not be representing State Farm thought it was " like a good neighbor = State Farm is THERE" He is NEVER in his office, they don't answer their phone , etc

From the owner: At the Mike Volk State Farm Agent office in Albuquerque, NM, My bilingual team and I provide…read moreexceptional customer service. We offer Life, Home, and Auto Insurance, all with personalized attention. With deep knowledge of Rio Rancho, Los Lunas, and other communities throughout New Mexico, we are here to build lasting connections. Call us today to experience our consistent commitment to exceeding your expectations. License #: NM-1800003612

Stephanie listens to your needs and she is responsive and professional! I highly recommend her!…read moreShe has provided my family insurance services for the last 6 years and I highly recommend her!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: NM-17450165

Leroy has been so helpful and on top of all of my needs when I have to reach out, which is not very…read moreoften due to the fact that all insurance services run so smoothly!!!! Thank you Leroy for killing the insurance game!!!!!!!!

Completely unprofessional customer service. He was more interested in flirting with me than in…read moreproviding me with accurate, intelligent information. All the workers (all women) quit recently; I did not feel safe in the office alone with him. Both in the office and on the phone, I found Mr. Gettler to be quite misogynist and condescending. I highly recommend that you take your business elsewhere and find a more competent, respectful and ethical representative.

I purchased my homeowner's insurance with John through his very helpful office staff. Sam was very…read morethorough and efficient in explaining everything. I have been very pleased with my choice with both State Farm and John.

I had a town home residential water line leak in the middle of my front yard in Jan 2023. I…read morecontacted my plumbing company # 1who was able to address/repair my problem. Altho my City water bill was 2X the usual monthly bill. Immediately made contact with State Farm Agent ABQ John Marcelli, whose office gave me the details I need to provide in order for my claim to be review, processed and home owners insurance honored. Thru out, I had regular updates from the local, divisional in TX and processor in was it CONN. Without Mr Marcelli's direction...I likely would STILL be awaiting the processing of my claim. With 30 + years as a State Farm Agent, the evidence was evident. THIS office deserves the highest of recommendations from me for EXCELLENCE in service, responsiveness and professionalism !!! W much gratitude ~ THANK YOU, Agent John C. Marcelli ET ALL !