Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.

Great communication and assistance on shipping boxes and printing docs. They called me to ask…read morepertinent questions before I arrived to pick up a print job to be sure it was right. They are friendly and attentive. All around quality.

Don't go. It's a fake store. Looks good , feels good , but if you need to printing something there…read moreyou can't d cuz the WiFi doesn't work. Then you could email to them but ir costs More that way. No.

Helpful staff, not a long wait, good price…read more Was using print and go service, employee was helpful since procedure seemed a little complicated

We are a small trailer manufacture and we make cargo & pet trailer that can be pulled behind a…read moremotorcycle. Dave and his team ROCK!!! We have been using them for over four years and not one complaint from our customers. They are very reasonable in price, very responsive, and very polite. Every company should provide the same outstanding service as Certified does. Thanks Dave and team!!!

I used Certified Packing to crate and ship furniture from Albuquerque to San Francisco. The…read morecrating job was done really well which resulted in the item arriving safely. They were understanding that I was sensitive to price and came up with reasonable tradeoffs and ideas, including taking a trip to the furniture store to look at the piece in person. Communication was clear and prompt, I'd do business with them again.

I b3en going here for years and Adam the owner is Amazing! Always so nice n friendly n very good…read moreprices!!

This amazing business offers a lot of great services-shipping, mail boxes, auto insurance and…read morecopying. The owner Adam is one of the nicest, smartest people I have encountered. He is always cheerful and hard working and he does whatever he can to help his customers.When he could not help-he referred me to someone who could . Very great experience.

This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

I needed a 20x24 on foam board sign printed from a Etsy jpeg image I purchased. I was having…read moretrouble sending it to them at a large enough file size. They were kind enough to walk me through my computer issues to get them the size they needed. Which most companies wouldn't have spent time doing. When they had the image they needed, they quickly had my sign printed. The quality was the best it comes. My foam board sign made the 50th Wedding Anniversary party extra special. It was beautiful and high quality. Highly recommend A Good Sign for your printing.

My previous review of this company was penned A) following my first order B) when the biz was…read morelocated in the warehouse district and C) when the owner, Tami, was working with a different employee. Time to update and state that, five years later, this company remains as good as it gets. First and foremost, they don't bullsh*t. When you call/message/text/stop by, they're going to be realistic about what they can and cannot create, and you'll get a realistic ETA. Second, the product always shines. I've ordered everything from banners and signage to printed materials and stickers, it's all very, very Good. And third, this is my favorite aspect of the biz: they're amazing community partners. Over the years, they've provided plenty of materials and support to local businesses, most evidenced by so many restaurants that proudly posted their un-gender-specific bathroom signage that, honestly, couldn't be better stated. Just wash your hands, and then call this company, you won't regret it.

Great service! I…read morecalled Metrolink Courier with a long distance situation. I had some items to be picked up from a Target store that I needed delivered to a business in Albuquerque the same day (but I was stuck in Los Angeles). The were wonderful, and very affordable. Excellent communication. I would recommend Metrolink for all your courier needs!

From the owner: For more than 24 years, MetroLink Couriers, Inc. has provided licensed, bonded and insured delivery…read moreand process serving services to individuals and businesses in Albuquerque, NM. We are highly dependable and professional. Let us handle your courier needs, saving you time and money. Our services include: Same-day delivery One and two hour rush delivery Notary service Court filings Daily routes Process server We also have storage facilities available for a monthly fee. If you need a secure place to keep retail inventory or legal documents, MetroLink Couriers, Inc. has climate-controlled units to keep them safe and preserved. We frequent many local courts and are experts at filing pleadings or other paperwork properly and on time. We also accept all major credit cards for your convenience. Call MetroLink Couriers, Inc. today for more information about delivery and how we can help streamline your business.

Devin was able to sell the print label services and expeditiously send my package on its way.read more

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

We looked at stores online and went to the Juan Tabo location but it was closed down. The next…read moreclosest location was on Menaul. Danielle was SUPER patient and informative, guiding me on how to scan my tax documents. The store was busy but clean and efficient. The pricing for scanning was really reasonable too. We were in and out quickly.

Not sure why they are closed at 8:30 AM when their advertised hours are 8-8. Some people really…read moreneed these services for work. This is an undependable location.

I just was directed there from fedex for a box. My needs were small and the lady helping me was…read moreawesome! She helped me find the specific sized box I needed. Also it was a FRACTION of the price of a box at fedex/ups/usps (I paid $3 for a box that FedEx was charging nearly $20 for) Definitely will be using Peli for all my shipping needs for my business! They have really any sized box you could need. Thank you guys and I'll be a repeat customer forever. It was a short trip in and out but still made my day less stressful!

This business has been in Alb for a long time (although many years ago was at a location about 1/2…read moremile away). I guess people like this business enough to keep them going for 20+ (?) years. I've used them several times over the last year. I've been very impressed by how well they pack items - clearly a lot of care and time go into making sure the items will travel without damage. Very highly recommend and worth going to if you need to ship something important.