Excellent! Marlon was a pleasure to work with. He is professional, well spoken and responsive. He…read moreexplained the entire remodel process, which was somewhat extensive for us because we had some mold and pretty significant water damage in our master bath shower an the drywall. He built us a brand new, better draining, and water proof shower in half the time he said it would take him. He was timely, kind, and in the future, should we need his skills again, he will be our first phone call! Can't recommend him highly enough!

They are responsive, fast, do excellent work, and at a fair price. I have used their services two…read moredifferent times, and both times I have been very pleased. Both rooms look great. And they are always very friendly and polite.

I have used James Jones and Associates now on three occasions, first to install a septic system,…read moresecond to clear trees for a pole barn and third site prep for a pool. With regard to our septic system, it is robust. We have had many large family gatherings at our house on extended stays and we have never had an issue. Thank you! Our pole barn project required a very large tree and root ball removed immediately adjacent to a carport. After consulting with several other companies no one one would touch it. James Jones removed it with no damage what so ever to the car port! I was impressed! Our pool site prep job was most recently complete and it's a quality job. Overall, I recommend James Jones and Associates.

My adventures with this company started on a positive note. We needed our septic and drain field…read morereplaced. We reached out to as many companies as possible, not to find the cheapest, but to find ANYONE who would help. Our backyard is on about a 30-degree grade, so anyone who came out almost immediately said that they could not or would not do it. James showed up and said he could conquer it. He seemed a little odd, but I generally like odd. There was a lot of talk about Church and ethics and integrity, and I am usually a pretty good judge of character. Well, my intuition failed me this time. We received an estimate, way higher than we hoped, but after being turned down by every other company around, we figured that it was just going to be a $$$$ situation given the risks involved. So the initial quote was 15-20K for the whole deal. Again, pretty high, but we had to have it done. James and his wife came over to our house around June 20th, 2021, to "go over and sign the contract." At this time, the price went from the 15-20k to right around 28k. He had a barrage of "reasons" for the price increase. He started to challenge the Engineer's design and speak about how he knew more than the engineer; he just didn't have a degree to prove it. He did "seem" knowledgeable, but this was a big red flag moment, but as I stated, he was the ONLY one willing to do the work. After an hour or so of discussion and contract going over, I made several asks for a start time and estimated finish time. He absolutely refused to give either. Red flag # 2 We also gave him a check for almost 15k so he could begin buying materials and getting the job lined up. And then crickets... He was supposed to begin work the first week of July 2021. He didn't actually show up until July 15th. What followed was the most elaborate trail of stories and events, multiple flat tires, health issues, equipment failures, "emergency jobs" for other customers, changes to the plan and engineered design, weather delays showing up after 12 or 1 pm working 2 hours and then disappearing. This went on for over 4 months. He Finally wrapped up his shoddy work or lack thereof around October 4th. Upon which time he was expecting his final payment. I refused to pay him until he came back and actually finished the job, cleaning up his work area, including clearing the 3 inches of gravel and fill dirt off of my driveway and rear patio. Grading the backyard back to the way it was before he started. He sloped the only flat part of our backyard, making it unusable; he was also supposed to "terrace" where the drain field was put in. Our entire backyard was absolutely unwalkable due to his horrific grading he left behind. My wife and I expressed our desire to pay him in FULL as soon as he took care of these items that he left undone. He absolutely refused; when we threatened to hire an attorney, he just quit responding to any communication at all. I sent him pictures of the absolute mess he left behind, and he just had zero interest in making it right. Upon further investigation, we found in looking him up on DOPR that he did not hold the appropriate license to install the level three septic system the state health department determined we needed to have installed, so on top of just being a dishonest, deceitful, lazy, and outright disrespectful, and rude crook of a contractor, he was technically unlicensed for the job he was hired to do and accepted. If you are ever in a situation where you need a contractor, do not use this company or anything tied to Mr. James Jones at James Jones & Associates aka JamesHeavy.com. If you are wondering there are no associates its just him and his wife and kid. Do not be fooled by his nonsense. I have texts and pictures to back up everything posted here.

Starlink installation Request…read more Very Highly recommended Knowledgable, Professional, Very Respectful Couldn't ask for better!!

David is a professional. He explained everything well and answered my questions. He arrived on…read moretime, and installed my system easily and quickly. I feel certain he will respond to any needs I may have in the future. His fee included everything, no surprises. I highly recommend David!

We hired PuroClean for a minor basement flood in early 2025 and they had us dried and cleaned in 3…read moredays. We were so impressed we hired them again for a fire Christmas Day. Biggest mistake of our lives. They spent more than 2 months not showing up to the project, the owner was not able to be reached on multiple occasions and even after a meeting where they apologized multiples times, there was no improvement. The staff is tremendously kind and do their absolute best, but leadership is non-existent and we have lost thousands of dollars of our property they either lost or threw away without any consent. They also did not document anything appropriately and we have now found instances of them trying to bill our insurance to train their own staff and for running equipment far past the reasonable range simple because they didn't show up to remove it from our home. They cleaned and returned items they marked as non-salvageable and unsafe and returned items to us marked cleaned that were still FILTHY from soot. They have not returned our attempts at communication. We feel as though we are being forced to pursue legal action. If you want your home back, DON'T use them! (pictures are of items they charged our insurance to clean, marked as clean and returned them to us to put back in our home)

Woke up with water spraying everywhere. Drew had a plumber on site at 3am to make repairs. The…read morebasement was completely dry by next day. Emergency services were tremendous.

Very pleased with the service. Not only do they do an excellent job, but they are very proactive…read morein making recommendations for other services that might be needed, even it's not services they perform (like dead tree removal). It really is a pleasure working with this company. Highly recommend their services.

Very friendly people cute little place. We needed something printed off of an email, scan, and a…read morefax done while we were passing through town. Heather was very helpful and completed all her tasks quickly at a very low price. Highly recommended.

We really appreciated Russell coming out after our hot water tank leaked. He was there within the…read morehour and was great to work with.

Great service! He was honest about the quality of the carpet and what stains would be permanent…read more The service was quick, effective, and cost efficient!

Excellent owner who does most of the work himself. Robert Harper has saved us tons of money with…read morehis different techniques to keep our home cool during the summer and warm in the winter. I highly recommend him and his business if you need insulation or other energy savers.

Great service. Great price. Prompt, honest, and thorough. I might have saved maybe $150 to do the…read moreinsulation myself, but Robert found places I wouldn't have even known about. He got to all the areas needed and for the same low price. We couldn't be happier! We got our August bill and saved $76.01 over last years bill for the same period. Awesome! The work will pay for itself in no time. Thanks Energy Price Cutters!