My adventures with this company started on a positive note. We needed our septic and drain field replaced. We reached out to as many companies as possible, not to find the cheapest, but to find ANYONE who would help. Our backyard is on about a 30-degree grade, so anyone who came out almost immediately said that they could not or would not do it. James showed up and said he could conquer it. He seemed a little odd, but I generally like odd. There was a lot of talk about Church and ethics and integrity, and I am usually a pretty good judge of character. Well, my intuition failed me this time.
We received an estimate, way higher than we hoped, but after being turned down by every other company around, we figured that it was just going to be a $$$$ situation given the risks involved. So the initial quote was 15-20K for the whole deal. Again, pretty high, but we had to have it done. James and his wife came over to our house around June 20th, 2021, to "go over and sign the contract." At this time, the price went from the 15-20k to right around 28k. He had a barrage of "reasons" for the price increase. He started to challenge the Engineer's design and speak about how he knew more than the engineer; he just didn't have a degree to prove it. He did "seem" knowledgeable, but this was a big red flag moment, but as I stated, he was the ONLY one willing to do the work. After an hour or so of discussion and contract going over, I made several asks for a start time and estimated finish time. He absolutely refused to give either. Red flag # 2 We also gave him a check for almost 15k so he could begin buying materials and getting the job lined up. And then crickets...
He was supposed to begin work the first week of July 2021. He didn't actually show up until July 15th. What followed was the most elaborate trail of stories and events, multiple flat tires, health issues, equipment failures, "emergency jobs" for other customers, changes to the plan and engineered design, weather delays showing up after 12 or 1 pm working 2 hours and then disappearing. This went on for over 4 months. He Finally wrapped up his shoddy work or lack thereof around October 4th. Upon which time he was expecting his final payment. I refused to pay him until he came back and actually finished the job, cleaning up his work area, including clearing the 3 inches of gravel and fill dirt off of my driveway and rear patio. Grading the backyard back to the way it was before he started. He sloped the only flat part of our backyard, making it unusable; he was also supposed to "terrace" where the drain field was put in. Our entire backyard was absolutely unwalkable due to his horrific grading he left behind. My wife and I expressed our desire to pay him in FULL as soon as he took care of these items that he left undone. He absolutely refused; when we threatened to hire an attorney, he just quit responding to any communication at all. I sent him pictures of the absolute mess he left behind, and he just had zero interest in making it right.
Upon further investigation, we found in looking him up on DOPR that he did not hold the appropriate license to install the level three septic system the state health department determined we needed to have installed, so on top of just being a dishonest, deceitful, lazy, and outright disrespectful, and rude crook of a contractor, he was technically unlicensed for the job he was hired to do and accepted. If you are ever in a situation where you need a contractor, do not use this company or anything tied to Mr. James Jones at James Jones & Associates aka JamesHeavy.com. If you are wondering there are no associates its just him and his wife and kid. Do not be fooled by his nonsense. I have texts and pictures to back up everything posted here. read more