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    Simmons Landscaping

    5.0 (1 review)
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    Services - Simmons Landscaping

    Construction or installation

    Disease management - shrubs

    Insect management - shrubs

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    6 years ago

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    Roanoke Landscapes

    Roanoke Landscapes

    2.7
    (6 reviews)

    Scheduled appointment to receive estimate to replace concrete carport area / driveway with pavers…read more Randy Brannon, Owner came out. I picked out some pavers and waiting to hear back if they would work for the job. Then receive an email from him stating that I "didn't seem committed". I have no idea why he would think this. Then wanted a non-refundable $500 fee (refundable if I used his company) to give me an estimate. If you look at their website, Step 1 First Meeting "give you an idea of project cost", Step 2 Your Estimate "deliver a detailed proposal breaking down cost". Why would I pay anyone $500 to do a potentially non-refundable estimate especially as they could write an inflated price estimate. He didn't even give me a ballpark estimate. He kept saying "We are award winning". Waste of my time waiting for appointment and picking out pavers. Instead I will be going with Valley Landscaping who gave me a detailed estimate 2 days after our meeting and who brought paver samples to my house.

    I wasn't going to leave this review but I sent an email to Mary at Roanoke Landscapes with feedback…read moreand received no response. With all these things sent to management I would have expected some type of reply. I didn't ask them for anything but a reply I feel is warranted and just good service. This project was curb stone around the entire house including driveway. One foot wide beds at the driveway with large planting area in front, 3 foot wide beds on the sides of the home and the back of the home. The 3 feet was set by Roanoke Landscapes to accommodate the plants I was planting. Marble chip would fill in the all the way around at 3 inches deep. This was sold as a permanent installation. 1. The day of installation I was informed a mistake was made and I was asked to pay an additional $1200.00. I saw the mistake for what it was and paid it. They agreed to cover the extra labor cost. But, very poor on their part to even allow this to happen and hit the customer when they show up on day one. 2. The weed barrier didn't completely cover the base of the beds which has resulted in immediate weed growth. There are large gaps. I've been fighting this with weed killer however if you don't cover the entire base with the weed barrier it's defeating the purpose. 3. On day 2 the installation crew was cut in half which I attribute to them covering the additional labor cost and the two that showed up were not there the previous day and had no idea of all the planning that took place the day prior, I spoke with them and they had no idea. 4. The day 2 crew caused property damage by pulling into the yard and sinking to the axle on one side. I mentioned bringing in dirt to allow for settling but instead they just raked dirt over and put a scrap piece of straw blanket. Within a short amount of time this started to settle and I was forced to fix it. I'm partly to blame on their repairs because I just said alright because I wanted it over with. In hindsight I should have insisted on a better repair but I shouldn't have to do that. 5. The 3 foot wide rock beds were not 3 feet wide as contracted because the day 2 crew appeared to trench the curb stone on the inside of the 3 foot mark and not the outside as agreed to on day one. This impacts plants over growing the beds. 6. The marble chips were to be 3 inches deep give or take all the way around yet I have weed barrier showing through in many places. I've had to move and shift rock to address this as I see it. 7. The curb stone was sold as a permanent installation yet I've had to fix fallen over curb stones. The appearance of the work as far as curb appeal is good and that's why I give it 2 stars but customers should get what they pay for. This job was over $8000.00 after the extra $1200.00. I might be wrong but I attribute these issues to the mistake made with the cost. I feel corners were cut, attention to detail and what was agreed to was lacking. Labor isn't cheap which they had to cover in the mistake but that wasn't my mistake. My advice is to look over their shoulders and check every little detail and if it's not 100% don't pay until it's right. I should have done that but some of the issues weren't seen until planting started and I put a lot of trust in the process.

    Jay's Tree Service

    Jay's Tree Service

    5.0
    (8 reviews)

    We scheduled an appointment for a free estimate with Jay to trim some major branches from our 90'…read moresycamore tree. He was able to tell us the price on the spot and explained what equipment would be used and what approach would be taken. Within a couple of weeks, the crew and equipment came and did an absolutely exemplary job, even with snow pack on the ground! They had to use their crane to take down more than half of the 25' second trunk that was a threat to our house if it would have been blown down in a storm. They also used their bucket truck to expertly move in and around the branches to zero in on the targeted ones for extraction without doing any damage to the surrounding ones. These guys are very knowledgeable and professional as well as courteous and considerate. They put every bit of extracted wood into their wood chipper and hauled it all away. We chose Jay's Tree Service because of "word of mouth" recommendations from two couples we overheard having a conversation in line at Mama Jean's Barbecue last summer while waiting in line outside. They were discussing a recent storm and how each couple had to have tree work done and they both had used Jay's and were extremely happy with them. I took note of this praise and decided that if we ever needed tree work, it would be with Jay's, and we never even sought any other quotes. Their price was very reasonable for the quality of work they did. We would not hesitate to recommend Jay's Tree Service!

    We had to have three huge trees removed, two of which were within 10" of the house, and received…read morethree separate quotes. Jay's was about half the price of the other two ($$$), neither of which seemed to even want the job. Jay's showed up on time with an amazing array of machinery and an expert crew. Six hours later they were completely finished. I can't speak for others, but Jay's is BY FAR the best tree service we've ever used, (and we've used a lot in 35 years). I highly recommend them without hesitation.

    Simmons Landscaping - landscaping - Updated August 2026

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