I contacted this company to come and remove a tree limb that had fallen on my house, was hanging over my power line and still attached to the tree it broke from. I was frantic that I get this removed before the storm from Ida was due in that night. The sales man told me they would remove the limb before that day. That did not happen I called to check on what was gong on, never got a call back, they showed up next morning and lucky for me we didn't get wind with the heavy rain we got from hurricane Ida. So I did not get more damage to my house. The crew that showed up the next day did a great job, did the job different from what the sales man told me how they would including contacting the power company since the line was across the power line. I paid for removal of debris but they left a 7ft piece of limb at the base of the tree! I called them and it took 5 days for a call back. I gave them the option of coming and getting it or reducing the bill. A office person came out and looked at the log after insisting they would not have left a log here. He tried to make me believe that the limb didn't come from my tree!!! I hate to be called a liar or stupid! He said he would send someone the next morning to remove the limb. That guy came out and actually said he didn't think it came from my tree because their crew wouldn't leave something like that, then after looked at the log, with saw dust still on it and seeing the actual crack in the limb agreed-ed it came from the tree. He cut it up in 3 pieces and took it away. I would not recommend this company to any one because of what they told me they would do and didn't and how badly they responded to my complaints. They never made the experience better or apologized for insulting me! Their price to remove the limb was outrageous but I was frantic with the storm coming and having already contacted another company before them who also didn't come and get the limb first. I accepted All Natural's quote knowing it was too late to get a third company involved before the storm. I do not know how they stay in business if this is the type of service they offer. read more