Tony and team did a fantastic job installing my hardwoods. Very professional and their work ethic…read morewas exceptional. Thanks Tony

Tony and his crew brought my floors back to life. They show up on time, and he charges a fair…read moreprice. I still cannot believe how beautiful they made my floors. Before Tony and his crew worked their magic, they had chunks taken out, glitter, paint, some spots even worn down to the actual wood with no poly left at all. This was not an easy job. I have included a before picture when they were darker and messed up and after pictures of lighter and perfect. I cannot recommend them enough. Thank you for everything Tony and crew, I LOVE my floors now!

Very disappointed with my experience. I contacted [Company Name] for a quote and provided all the…read morenecessary project details, including my address. I waited three weeks for a simple response, with no confirmed appointment and no follow-through. Despite multiple attempts to follow up, no one ever came out to look at the job. It felt as though the company may have assumed I wasn't serious about the project or didn't have the budget -- a disappointing and unfair assumption if that was the case. Regardless, the lack of professionalism and basic communication was unacceptable. I can't speak to their quality of work because they never showed up, but based on this experience, I would not recommend them.

Extremely prompt and efficient; had the work done quickly. I got somewhat cheaper quotes after the…read morefact, but these guys were really snappy about getting the job done and I'm glad I had them do the work. Happy with the result, good attitude, polite, and they didn't mind my questions.

Until this morning, all of my experiences had been positive. However, an interaction with the store…read moremanager, Curtis, left me extremely disappointed. His behavior was disrespectful, rude, and unprofessional. I had purchased flooring to repair a small area in my home. When we picked up the order, one of the boxes had clearly been opened previously, but it appeared full, so we didn't think much of it. When I later attempted to return that box, I was told, "Oh no, it's missing a few pieces, so we can't take it back." I began explaining the situation to Curtis, but he interrupted me mid-sentence and began speaking to me in a condescending manner. I addressed his behavior, and ultimately decided that I will be taking my business elsewhere moving forward.

they didn't show on day of installation. I called and they sent a team over. they did give I…read morestalling the floor, but lost the pivot guide on the bifold closet door but instead of telling me, propped the door in position and left. when I called to complain they sounded like they really wanted to make it right, but spent 2 weeks with me calling every other day, apologizing and telling me they would tell the team responsible. I finally went to the hardware store and bought the piece myself and had my son install it when he was visiting from out of town (I'm 70 years old and unable to manage the installation by myself). disappointed with the poor service, but even more disappointed with the deception.

Always great work and service. Very professional and timely at completing the work requested.read more

Update on my review of Rey Hardwood Floor from September 5, 2025 - after talking to Rey, he…read moreexplained what happened the day he did not show up to give me an estimate. The refinisher I had hired to do my floors didn't work out, so I contacted him and he came right out to give me an estimate. They started work pretty quick, and were done in a shorter amount of time than the initial contractor had said. They did a great job! My floors are 18 years old and they now look new! During the process, he answered my texts promptly and addressed my questions and concerns. Would highly recommend!

This is the place to go for good service, affordable prices, and help with making wise decisions…read moreabout flooring options.

Can't say enough positive things about our experience. Rick was amazing to work with. His install…read moreteam covered three bedrooms with carpet + one entire rec room with laminate in one day. Extremely good company.

Timeless Flooring and Interiors was previously known as Roanoke Flooring Outlet. They have moved to…read morea much nicer location and are now offering interior design services (remodeling kitchens, baths, etc.) as well as flooring. They were highly recommended to us and we have used them for carpeting, vinyl flooring and tile work since fall of 2011. They installed two sheet vinyl floors for us, one vinyl tile entryway and two rooms of wall-to-wall carpet and they are in the process of tiling our fireplace surround. The quality of their work is outstanding. They are meticulous, they leave the site clean and they are happy to help with moving furniture to facilitate the process. We have particularly appreciated their willingness to work within our budget, offering knowledgeable suggestions but no pressure.

Had my floors refinished due to water damage and created a detailed scope of work. My family had…read moreto leave home for many days to get the work done. When the job was complete a predetermined section of floors was not replaced. They did not inform me at any point of the job. When I asked why the wood was not replaced they replied, "We chose not to." I now have to live with an incomplete job that includes water damaged wood. I would never use them again. I distrust people who hide things from clients.

From the owner: Classic Floors of Virginia Formerly Appalachian Hardwood Company and Ersan Wood Floors We offer…read moreHardwood , Ceramic & Area Rugs Custom Designs Dust Containment Sanding and Ne and Refinish Options. Visit us at one of our 2 show rooms in Salem or Blacksburg Va.