While this plumber is personable and friendly, our overall experience was frustrating and…read moredisappointing -- and ultimately had serious consequences for our family's recovery after Hurricane Helene. We first worked with him to install whole-house water filters and replacement of a bladder tank. Before that job even began, I had to follow up twice just to get pricing. During the repair, he informed us he didn't have the funds to purchase the necessary parts and asked us to front the money for parts. We were happy to oblige and sent the payment immediately. He assured us that he only purchases from professional plumbing suppliers that offer warranties -- but he later bought the equipment from Home Depot, which does not offer any such warranty. He also left the packaging and trash behind on our property and never returned to dispose of it. Upon installation of the filters, we began to experience issues within 4 days, he was kind enough to come out but ultimately the water filters do not work whatsoever. Following the repair, we asked him to provide a written estimate for FEMA, as required for our disaster relief claim. Again, I had to follow up multiple times just to receive the estimate. Once submitted in March, FEMA made several attempts in June and July to contact him for verification -- all of which went unanswered. We spoke with him in person at a community event during that time, and he smiled and told us he'd be happy to help "when FEMA calls" -- unaware they already had. Despite further follow-ups from me via text, he still never returned their calls despite promising to. Because of this, FEMA placed our appeal on hold and is now requiring us to obtain new estimates -- restarting the 60-day timeline. As of this week (nearly 6 weeks after FEMA initially contacted him) , I messaged him to update him that FEMA was requiring us to start over since he hasn't follow up. He wrote back and said he had just called them and they would call him back. I called FEMA to verify the next step and was told that he called but didn't have the estimates in front of him to verify and that it would be up to him to call back. I immediately followed up with him via text. It has been over 72 hours and we haven't heard back. We had previously recommended him to friends because of his friendly demeanor, but we can no longer do so. While we always want to support small, local businesses, this experience revealed a consistent pattern of poor communication, unfulfilled promises, and a lack of professional accountability -- and it has had real, ongoing consequences for our family.

Mr. DeAtley was professional, courteous, and made corrections as needed until what I wanted for my…read morefamily's shower was what we wanted. I would recommend him for anything from a clogged out drain pipe to shower installations/modifications. Real easy to communicate with during the project I hired him to do. Gave us an estimate on the spot.

I've used JC Plumbing for 5 plus years now. They are excellent! They come quickly and get the job…read morefinished fast. We've never had any problems with the work they have fixed. I highly recommend them. They're honest, quick, and reliable!

McGuire plumbing is top notch. I have had them come out to my home on several occasions and…read moreespecially during some plumbing emergencies on the weekends..they get there fast. They are courteous and professional. Their work is top notch. Their pricing and labor charges cant' be beat. Thank you McGuire's. Gary M. House Roanoke Virginia

I had a second-floor leak that was affecting a first floor ceiling. I called snd 24 hours later two…read moreplumbers were on site and diagnosed and fixed the problem within 20 minutes. Friendly, polite, and not looking to do any extra work, and took the path of least resistance- not cutting through the ceiling, but finding the source and fixing it. You need an honest team? Call McGuire!

Mohammad was great to work with from start to finish. He was responsive to our questions and…read moreconcerns, and his team at MW ProBuild completed our project on time and on budget. We're thrilled with our new backyard oasis!

I had what I thought was a small issue, that then turned into a BIG issue. I called Classic one…read moreevening and they got back to me the very next day super fast. I scheduled something, but turns out that it leaked much faster. They called me back after hours just to check on me, then came to visit me the next day! I needed significant repairs to multiple valves in my house (toilet valve, under sink valves, shutoffs to both hoses, and a repair to the main water shutoff valve to my house). The main shutoff was in a very awkward spot, but they were able to repair it with no problems. John was also very friendly, answered all my questions, and didn't talk down to me, explaining everything they did and why. Very trustworthy and I am highly satisfied.

DO NOT CONTACT THIS COMPANY UNLESS YOU HAVE THE MONEY THAT BILL GATES HAS…read more We had a leak and my husband couldn't fix it so I enlisted Classic Plumbing after my neighbor recommended them. We were told it could take 3-4 hours with Yeah an estimate cost of $811.00. Ok that caught me by surprise, but we have not needed plumbing work done in Nearly 20 years. And if it's gonna take 3 to 4 hours, I could see it running that much even though I did not think that severity of our kitchen needs would take 3 to 4 hours. It did not !! It took about an hour and a half (but we'll just say two hours.) Shouldn't the cost have been less since it took much less time to complete ? There would not have been an additional one to two hours of labor costs so the bill should have been considerably less . NOPE STILL $811.00 What is the hourly rate ? $600.00 They were polite and clean, but that's the only good thing I can say. And when I find out other people have been scammed by these people I could kick myself for not reading these reviews that are disturbing. If I had been able to been able to confront the 2 plummers ( why did we need 2 plummers) when they were finished and wanted $811.00 they would not have.I might have written a check for $300.00 telling them that's all you are getting. AND..... we found out the next day THEY BROKE OUR GARBAGE DISPOSAL. If Classic Plumbing reads this ... you need to provide me with a brand new disposal. Please leave it on our porch with a bow on top of the sealed box it's in.

Excellent! Marlon was a pleasure to work with. He is professional, well spoken and responsive. He…read moreexplained the entire remodel process, which was somewhat extensive for us because we had some mold and pretty significant water damage in our master bath shower an the drywall. He built us a brand new, better draining, and water proof shower in half the time he said it would take him. He was timely, kind, and in the future, should we need his skills again, he will be our first phone call! Can't recommend him highly enough!

They are responsive, fast, do excellent work, and at a fair price. I have used their services two…read moredifferent times, and both times I have been very pleased. Both rooms look great. And they are always very friendly and polite.

I Hired SOS Home Services after receiving a quote from them on gutter covers for my home in Cave…read moreSpring. The representative was knowledgeable, and answered all of our questions and concerns. They showed up on time, and got my gutters done in 1 afternoon. Best gutter cover price I found after a couple of estimates, and they have a 3 year service follow up as part of my purchase. Highly recommend them.

This company provides excellent service! Their staff electrician, Butch, gave me an estimate while…read moreI was still under contract to purchase my new home. After closing, Butch scheduled and completed the work I needed. His estimate was accurate and there were no surprise charges. I appreciated his great communication- he even texted me pictures of the completed work! When I had a dryer "emergency"- Butch rearranged his schedule in order to have time to update my outlet. I appreciated this company's professional manner and will be using them in the future. Highly recommend!