I cannot say enough good things about Mark and the entire Aqua-Spores team. What started as an…read moreincredibly overwhelming water and mold situation was made so much easier because of their kindness, professionalism and care. The crew worked incredibly hard during one of the hottest weeks of the year--in a hot basement, wearing full protective suits and respirators--and were always thorough, respectful and genuinely kind. An independent air quality inspector who came to test our home even pulled me aside after seeing their work and told me he had seen a lot of mold remediation over the years, that this team knew what they were doing, and that I should feel confident in the work being done. That meant a LOT. And they went far beyond the remediation itself--helping me secure a trailer for belongings I wasn't ready to deal with and repeatedly helping move things around the house as the work progressed. There were plenty of opportunities to say, "That's not our job." They never did. They just helped. I hope I never need mold remediation again, but if I do, I know exactly who I'm calling. Thank you, Mark and the whole Aqua-Spores team. You truly made a world of difference for us.

Mark and his crew are awesome!! Showed up quickly to help us when our basement flooded!! Had demo…read moredone in a matter of hours and even came back to pack and move 2 rooms into pod once it was delivered. When mold was found, they immediately took steps to remove it safely. They put my mind at ease for the wellness of my family.

Rainbow Restoration of Lynchburg is the BEST! We've had two…read moremajor water issues in our home in the past year, and both times Jeremy Caldwell and his team saved the day. They're fast, honest, and incredibly thorough. Jeremy caught things that others missed, saving us thousands and protecting our health. When disaster hit again recently, I didn't hesitate -- they came out the same day and handled everything perfectly. Don't waste time with companies who make you wait. Rainbow Restoration truly cares and gets it done right. 100% recommend

Jeremy and his team were efficient, fast and very easy to work with. They cleaned and deodorized a…read morehouse I was buying that had pretty bad cat urine smell. After a few weeks the smell was gone. I highly recommend them.

This company produced and incomplete environment test that a HOA relied on to deny mold existence…read morein a condo unit. Another company tested the same unit positive for mold. This report was relied on it court. Think twice before hiring...unless you want someone to support your Belief...not the truth. Be happy to share with interested parties. The mans name that produced the report was John W. of Green Home Solutions.

The owner of this franchise, John, seemed to be a very nice person and to understand and sympathize…read morewith our situation. We have three family members with compromised immune systems and needed assurance he would be able to adequately remediate our home. We had previously hired another remediation company to gut and treat the basement where there was water damage, but we were told mold spores had gotten into our HVAC system and had distributed them throughout the house. The house was vacated and we got rid of all furnishings and carpet and removed much of the clutter. Any remaining items, we were told would be cleaned around and treated with their miracle enzyme. This is when Green Home Solutions of Lynchburg was called in. His scope of work included: "clean HVAC ductwork, air returns and coils using rotobrush cleaning" and to "treat ductwork with EPA registered Oceanic". To "HEPA clean walls and floors", "treat entire property with EPA registered Oceanic", "treat HVAC air returns/duct work (x3) with Oceanic EPA registered Oceanic", "deploy air scrubbers throughout property (5 total)", "continue to operate air scrubbers for 3-5 after treatment" and to "perform clearance tests to verify mold levels are normal". I also confirmed through text messaging he was to include the cathedral ceiling and fireplace. We scheduled a date for him to start the process and was told he could complete the work in three days. Day 1, he shows up ALONE after 10am, chats with me for a while so he does not start anything before I leave around 11am. This is the day he was to clean the HVAC. Day 2 the house is unlocked at 9am as his estimated time of arrival is 10am. I show up around noon and see doors open around the house and him standing at his truck doing something on his phone. Once again he is there ALONE. I leave and check back just before 3pm. He is gone, I text him and he responds he had a meeting. At 3:59 I get a text he is back at the house. At 5:48 he text me he is "packing up now". He claims "the vaulted ceiling and fireplace turned out very nice." The next day, Day 3, I turned on the 4 air scrubbers. Upon examination of the house it was evident very little was done as promised. Realistically, there was no way he would have been able to complete all the work in his contract in 2 part days, probably even if he had a large crew to help. This is a large house with three separate HVAC systems. There is duct/debris on every window sill and door jam I have looked at, I don't know if he opened ANY of the three air handlers because they were still dirty. He did appear to clean some of the vents and vacuum the living room floor. The basement that had previously been remediate had all the duct works STILL taped up which meant he did not even pretend to clean those. The HVAC units were not turned on so the "EPA registered Oceanic" could not have been sent through them or the taped up ducts! I even called their corporate office and had someone come down so I could show them the "work" he tried to pass of. On top of this shoty work, he actually let himself into our house to get his equipment! We have been able to identify a few small items that have gone missing and were broken. Amazingly, nothing seems worth what business he lost. Fortunately, I did not pay him up front. You would think a business owner who represents a nationwide brand would have better ethics than this guy. HE IS NOT TO BE TRUSTED INSIDE YOUR HOUSE!

I work for a local insurance agent and have continuously had great feedback from customers on…read moreDisaster One's work. They are professional, easy to communicate with, time efficient, and they execute quality work. I will recommend this company in the future to anyone that needs damage mitigation and repair.

I write this review on the day that the amazing Eddie Money passed away…read more.. 'My Friends, My Friends', let me tell you about this wonderful company, Green Home Solutions. 'Take A Little Bit' of time to talk with these guys. Don't think 'I'll Get By' with my mold or air quality issues. You could but, eventually you won't. Do not put yourself worrying 'Endless Nights' how you could fix all of your air quality issues. 'Get A Move On' and get 'Two Tickets To Paradise' instead of 'Shakin'' by the thoughts of mold. In all seriousness, the Green Home Solutions team has helped me and my family a few times. Reasonable cost too. I never thought I would want to learn about mold yet, they are so informative and educational. It truly helps the process. Each member of their staff that I have met has been nothing but kind and extremely helpful. If you have any sort of air quality issues, I highly suggest you call And Brady and his team. Definitely better and a better value than Servpro. Plus their products are safe! No need to worry about having to clean or spray any toxins afterwards. I can not suggest or reccomend this company enough.

Great Company. I had them clean up and fix up my crawl space. They not only did an incredible job…read morebut where extremely professional and kind. They communicated throughout the entire process. Special shout out to Lucas. My parents thought very highly of you. You where great so thank you. You sir are going places.

These guys are top notch!!! The customer service is beyond excellent, I called constantly with…read morequestions and they never made me feel like a bother. They showed up on time and did an excellent job. HIGHLY RECOMMENDED!!!!

The technician who visited my house did absolutely nothing other than placing a few rodent bait…read moreboxes. They did not even bother to inspect the interior or exterior of the house to properly assess the situation. Furthermore, despite my explicit questions, the technician failed to provide any clear explanation of the next steps or how these bait boxes should be managed moving forward. I was left with no instruction or information regarding the follow-up plan. As a paying customer, I find this lack of professionalism and poor communication completely unacceptable. I expected a thorough service and proper guidance, neither of which was provided.

This company is hands down the BEST. They go above and BEYOND in every single way to help make the…read morebest of an absolute worst case scenario. A pipe burst in my parent's house while they were away in hospital and the bottom floor got flooded. My dad is the one who usually handles these things, but he was the one hospitalized so my mom called me...we got an insurance claim started and after doing some very quick research so as to keep the claim moving, decided to go with ServiceMaster and THANK GOODNESS WE DID!!!!! From the very beginning, Mark Jr. and Mark Sr. were so positive and supportive and extremely helpful. I live in a different state and could not leave my job to come and help with any of this, but they never once made me feel like I needed to. I felt like I could 100% trust them. I felt like my parents were in such good hands and my parents also felt like everyone was very respectful and cautious with their belongings...and this cleanup was a BIG cleanup for a lot of reasons, and they never once made anyone feel shame about it. I can not recommend ServiceMaster of Lynchburg highly enough! If you have a household emergency, these are the guys to call. They are truly the best and I would definitely work with them again, although I hope to not have to!

Since this company's theft and damage, areas of my home that didn't need to be destroyed were…read moredamaged, including cabinets not touched by the small flood and a kitchen countertop that wasn't damaged by the flood but was damaged by this company's subcontractor. Floors that had no water damaged pulled and ripped up, there is a list of thing plus pictures. We have displayed it on the Internet. In the process of legal assistance and researching employees who were here that day. The company would not give us names, however, we obtained them. And they should do drug testing and background checks. This is only 2 pictures I have 21 more of damage.