Wow, I was really impressed with the service provided by Tony at Ruby's Garage Door in…read moreRuckersville! We were on a very tight schedule & he responded quickly to our concerns. He was able to update our very old system, installing a replacement motor & a state of the art entry keypad! he provided new remote controls, & advised we needed new weather stripping across the bottom of the old door. Plus thankfully he added the updated safety Sensors, to prevent something being accidentally crushed! He had our highest recommendation!

Amazing! It is rare in this day and age to have some one that hits all the boxes for service, cost…read moreand friendliness. Tony was absolutely a blessing to my home. I would recommend him to any one that ever needs garage door work. He was on time, honest and hardworking. He also works on vehicles ! A man of many talents! I love your story as well!!

Walked in to the store location with a piece of old worn out old bottom door seal which we couldn't…read morefind in the big box stores. Showed it the technician in the shop in the back. He confirmed that our seal was no longer being manufactured. He pulled out a universal 16 ft replacement part. Instructed my buddy and I on how to install the part. We all stepped into the front office where we taken care of by the two lovely ladies in the office. From the moment we walked in to this business, I knew we would be walking out with a solution to problem.

Great communication. Great customer service. Fast service. Comparably priced! Will be using in the…read morefuture.

Showed up on time. Explained everything, answered my questions. Did a great job!!…read moreAbsolutely recommend him.

Grizzly installed my opener a few years ago. one of the light strips went out recently and I asked…read moreif they could install the new one. They set up a call and communicated right away. Jeb came this morning, promptly, and had everything taken care of in short time. He was extremely friendly, helpful and accomodating. I would highly recommend them. They are the only ones I would call.

i request a new door install after a failure of the other and it was installed in 3.5 days! very…read moregood service and carries himself with professionalism and pride in his work! would very much recommend for any needs!

David is amazing! He responded promptly to the inquiry about replacing a garage door spring. He…read moreinforms you about the price once he gets an idea on what is needed to be done beforehand so that you can get an idea on what you're getting yourself into. He works quickly and gets it done within a reasonable time, also taking the time to inspect to let you know of your options, approximate costs, and which service is better for your buck. He also takes into account the concerns of things like where you live (HOA being particular about aesthetics). Definitely recommend him and his company for any garage issues.

I have to admit, my initial reaction to Anderson was not a good one. In May, two panels in my…read moregarage were damaged when they got hit by a car. They were quick to respond to my call and get someone on the scene to get a quote ($545 for 2 panels, a hinge, install etc). However, there was a slip up as my job and another person's were very similar and they thought my job was complete when it wasn't. So fast forward 2 months (and about 20 phone calls), the parts were finally ordered and installed. It does seem like the internal communication is not great. Now, if it wasn't for the gentleman who installed the door and apologized for the issues (plus a nice discount for my trouble), I would have been forced to give them 1 star. It's all about how you treat people and since they were honest and upfront about the error, I take that into great consideration. Thank you, for finally getting my garage fixed and remedying the error.

Took our deposit, never gave us the door we ordered and wouldn't respond to calls for months. Save…read moreyour time and money and go with a reputable company.

The service guy was very pleasant and he was on time. That's really the only nice things I can say…read more Especially elderly customers, be warned these guys will try to rip you off...and do it with a straight face. A brand new version of my garage door opener system (complete motor, rails, belt, safety sensors, remote opener, wall opener) costs a grand total of $219 from Lowe's. This guy tried to quote me $815 for just a new logic board, safety sensors, and a wall opener (NOT a motor, rails, belt, remotes, new wall bracket, new wiring)... I ended up getting an entire new garage door opener system installed for $330 from Home Depot...that included literally everything new and professional installation. Long story short, don't let these guys take you for a ride.

Arrived on time, very personable, did a great job. Had all of the parts needed and quickly finished…read morerepairs.

My garage door stopped working in early July 2024. I was already an existing A1 Door customer, so…read morethey were my first choice. I booked an appointment online and awaited my service date. My technician arrived right on time and his name was Ethan Chenault. Ethan was first class all the way. He performed a 29-point inspection of my entire garage door system and shared with me in great detail all the components and their function. Ethan then worked up a quote and I agreed on the spot to have the work performed that same day. I ended up getting an all-new motor, brackets, springs, keypads, rollers, etc. When I tell you I could not be happier it's the God's honest truth. In a post COVID world having a TRUE PROFESSIONAL in 2024 is like a breath of fresh air. A1 Door charges a high premium and in my opinion it's worth every penny. The icing on the cake was when my wife came home and was more fascinated by the new door than I was. She found it remarkable that the same door and rail system could magically become so QUIET. We both kept saying to one another "Can you believe this is the same door?" My old LiftMaster was from 1999 and had a great life. My new garage door is the quintessential leap into the 21st century. My new LiftMaster has a camera, an app for my phone, and external keypad entry. I get notifications when the door is open and closed and I can view activity in the garage in real time. Lastly, I have great peace of mind knowing the parts and labor have a full warranty. A1 Door Company is appropriately named. My experience was A1 all the way.

We attended the Richmond Home and Garden show and set up an estimate with this company we told them…read morewhere we lived asked if they serviced the area and that we traveled just a little over an hr to get to show. Brandon came out today for the estimate this is also the gentleman we spoke to at the show. Brandon gave his estimate which was higher then what he quoted us at the show, I asked why his response was because of where you live we would have to charge the extra for travel to your home, I told him we discussed this before we set up the appointment for the estimate so I feel it was a bait and switch, why would I pay their company to travel to me for me to spend my money with their company. had they told us this at the show we could have saved their time and ours, so they wasted money traveling to us.....just be aware

We're so glad we called Top Tier Garage Door Service! Junior is really the best. He's the one who…read moreanswers the phone, comes out, and does the work. He's honest, fair and very kind.

We were in a real pickle! We were about to close on our house and we were backing out of the…read moredriveway and the garage door just wouldn't work. The next day was the closing on our house and we were desperate. This young man answered my prayers and arrived the next morning at 7 AM exactly on time diagnosed the problem fixed it immediately, my husband couldn't believe it. He thought it was ready for the garage door grave, Very nice young man and we couldn't be happier. Please use him if you need him.