Stanley Steemer

Love this team! John, Page, and the rest of the gang are amazing people with the sort of work ethic…read moreand passion for service that you want to see in any business you're going to invite into your home. They approach their work with empathy, which matters when you're dealing with the sort of day you certainly didn't expect after a storm, fire, etc.

From the owner: We offer residential and commercial remodeling, immediate emergency response services, and…read morecomprehensive disinfection, sanitization, and air quality solutions. Our experts specialize in restoring your home or business from storm, fire, and water damage, mold removal, and contents cleaning and restoration. Most importantly, our team of industry-certified experts approach every job with empathy and compassion for those who have suffered a property loss. We provide the close touch of a locally owned and operated business, built on the foundation of the second oldest and largest property restoration company in the country. The Paul Davis team has been rebuilding communities since 1966. We are also highly-qualified General Contractors who have gone through the rigorous screening and certification process required by the insurance industry, so you can also trust in us to help you rebuild or remodel your home or business to like new (or even better!).

ServiceMaster of Lynchburg

This company is hands down the BEST. They go above and BEYOND in every single way to help make the…read morebest of an absolute worst case scenario. A pipe burst in my parent's house while they were away in hospital and the bottom floor got flooded. My dad is the one who usually handles these things, but he was the one hospitalized so my mom called me...we got an insurance claim started and after doing some very quick research so as to keep the claim moving, decided to go with ServiceMaster and THANK GOODNESS WE DID!!!!! From the very beginning, Mark Jr. and Mark Sr. were so positive and supportive and extremely helpful. I live in a different state and could not leave my job to come and help with any of this, but they never once made me feel like I needed to. I felt like I could 100% trust them. I felt like my parents were in such good hands and my parents also felt like everyone was very respectful and cautious with their belongings...and this cleanup was a BIG cleanup for a lot of reasons, and they never once made anyone feel shame about it. I can not recommend ServiceMaster of Lynchburg highly enough! If you have a household emergency, these are the guys to call. They are truly the best and I would definitely work with them again, although I hope to not have to!

I have used this company twice and both times they went above and beyond my expectations! The first…read moretime in 2016 and again this past week. I can't say enough nice things about their work and their customer service. A+ company!

Rainbow Restoration of Lynchburg

Rainbow Restoration of Lynchburg is the BEST! We've had two…read moremajor water issues in our home in the past year, and both times Jeremy Caldwell and his team saved the day. They're fast, honest, and incredibly thorough. Jeremy caught things that others missed, saving us thousands and protecting our health. When disaster hit again recently, I didn't hesitate -- they came out the same day and handled everything perfectly. Don't waste time with companies who make you wait. Rainbow Restoration truly cares and gets it done right. 100% recommend

Jeremy and his team were efficient, fast and very easy to work with. They cleaned and deodorized a…read morehouse I was buying that had pretty bad cat urine smell. After a few weeks the smell was gone. I highly recommend them.

Adams Restoration

4.0

We really appreciated the job that Hunter Adams and his crewman did in restoring the water damages…read moreto our ceilings. Their repairs were exceptional! The kindness and professionalism shown was outstanding.The work was done quickly without sacrificing quality. The rates...very reasonable! My husband and I could not be happier with the work! We will definitely use their services in the future.

SERVPRO of Lynchburg/Bedford & Campbell Counties

3.6

(5 reviews)

Very professional! The project manager was very knowledgeable and made me feel he was committed to…read morehelp repair my home!

Not sure what people had problems with exactly, but I guess it depends on your financial situation…read more We had insurance for our burst water pipe, and Carlos and his team were fantastic. We couldn't have asked for more professional treatment. Thank you Carlos!

Aquaspores

Mark and his crew are awesome!! Showed up quickly to help us when our basement flooded!! Had demo…read moredone in a matter of hours and even came back to pack and move 2 rooms into pod once it was delivered. When mold was found, they immediately took steps to remove it safely. They put my mind at ease for the wellness of my family.

From the owner: At AquaSpores we care about our customers. We are a family owned local business. We specialize…read morein water and mold damage clean up and dry out. We work with your insurance company. We understand how important people’s houses are to them and we make any damage situation as seamless as possible.

A1 Do It All Drywall, Plaster Repair's LLC

4.9

(9 reviews)

5 stars isn't enough for these guys! We needed some plaster work done on a home we just purchased…read moreand we were expecting to pay a lot more than we did. They did an excellent job, were always on time, friendly, and left the work area perfectly clean. I highly recommend them if you're looking for honest, reliable, high quality craftsmanship, at a fair price.

I had A1 Do It All repair my water damaged and cracked plaster from a previous leaking roof…read more My roofer recommended a company that was well above my price point. I contacted A1 for a 2nd quote instead and was glad I did. After evaluating the damage A1 quoted me a cost that was within my budget. The repair was better than I ever expected and A1 explained in detail the steps they would take to get the job done correctly. The craftsmanship, cleanup and professionalism was top-notch, Thanks A1 very satisfied.

Kidd's Restoration & Cleaning Services

2.3

The person that cleaned our carpet was very professional, he was in the business for many years…read more Will definitely use them again!

Driver of the white Compny Truck xcg6015 is a completely incompetent and dangerous driver. I…read morehaven't used this Company's services however this driver represent his company while in their vehicle. If their employees are this careless behind the wheel I wouldn't trust them with the safety of my family's home.

Tommy's Drywall

Had Tommy come out and look at a basement finishing job. Tommy himself answered the phone and was…read moreout to look at the job in the same day, since it was on his route. Took a quick look around, gave a fair estimate, and was honest about his pricing and even gave some thoughtful ideas about how to fix up a couple drywall hanging issues I'd created. We ended up going with a buddy for the job, so I can't speak for his actual work, but he's a great guy to deal with. If I have more drywall to finish I'll call him.

Tommy's Drywall did an excellent job of installing the ceiling and walls in our kitchen. I would…read morehighly recommend him to anyone who is looking for a great drywall contractor. TOP NOTCH ! !

Green Home Solutions Of Lynchburg

1.0

(2 reviews)

This company produced and incomplete environment test that a HOA relied on to deny mold existence…read morein a condo unit. Another company tested the same unit positive for mold. This report was relied on it court. Think twice before hiring...unless you want someone to support your Belief...not the truth. Be happy to share with interested parties. The mans name that produced the report was John W. of Green Home Solutions.

The owner of this franchise, John, seemed to be a very nice person and to understand and sympathize…read morewith our situation. We have three family members with compromised immune systems and needed assurance he would be able to adequately remediate our home. We had previously hired another remediation company to gut and treat the basement where there was water damage, but we were told mold spores had gotten into our HVAC system and had distributed them throughout the house. The house was vacated and we got rid of all furnishings and carpet and removed much of the clutter. Any remaining items, we were told would be cleaned around and treated with their miracle enzyme. This is when Green Home Solutions of Lynchburg was called in. His scope of work included: "clean HVAC ductwork, air returns and coils using rotobrush cleaning" and to "treat ductwork with EPA registered Oceanic". To "HEPA clean walls and floors", "treat entire property with EPA registered Oceanic", "treat HVAC air returns/duct work (x3) with Oceanic EPA registered Oceanic", "deploy air scrubbers throughout property (5 total)", "continue to operate air scrubbers for 3-5 after treatment" and to "perform clearance tests to verify mold levels are normal". I also confirmed through text messaging he was to include the cathedral ceiling and fireplace. We scheduled a date for him to start the process and was told he could complete the work in three days. Day 1, he shows up ALONE after 10am, chats with me for a while so he does not start anything before I leave around 11am. This is the day he was to clean the HVAC. Day 2 the house is unlocked at 9am as his estimated time of arrival is 10am. I show up around noon and see doors open around the house and him standing at his truck doing something on his phone. Once again he is there ALONE. I leave and check back just before 3pm. He is gone, I text him and he responds he had a meeting. At 3:59 I get a text he is back at the house. At 5:48 he text me he is "packing up now". He claims "the vaulted ceiling and fireplace turned out very nice." The next day, Day 3, I turned on the 4 air scrubbers. Upon examination of the house it was evident very little was done as promised. Realistically, there was no way he would have been able to complete all the work in his contract in 2 part days, probably even if he had a large crew to help. This is a large house with three separate HVAC systems. There is duct/debris on every window sill and door jam I have looked at, I don't know if he opened ANY of the three air handlers because they were still dirty. He did appear to clean some of the vents and vacuum the living room floor. The basement that had previously been remediate had all the duct works STILL taped up which meant he did not even pretend to clean those. The HVAC units were not turned on so the "EPA registered Oceanic" could not have been sent through them or the taped up ducts! I even called their corporate office and had someone come down so I could show them the "work" he tried to pass of. On top of this shoty work, he actually let himself into our house to get his equipment! We have been able to identify a few small items that have gone missing and were broken. Amazingly, nothing seems worth what business he lost. Fortunately, I did not pay him up front. You would think a business owner who represents a nationwide brand would have better ethics than this guy. HE IS NOT TO BE TRUSTED INSIDE YOUR HOUSE!

Jefferson Plumbing

4.5

(43 reviews)

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Alter Ego

3.7

(11 reviews)

New address on Graves Mill Road. Brought in my MOG dress to be taken in. When I went to retrieve…read moreit, it was laying on the table in a heap and another seamstress just sitting there beside it playing on her phone. Seriously? She knew I was coming in to pick it up at this specific time, but I figured as long as she could steam out the wrinkles I wouldn't make an issue of it. I noticed that the hem wasn't even but the skirt part of the dress was pleated and I had shoes that would likely make it not look so uneven so I didn't mention it. When I tried it on, it was too tight on the top and not well altered in the bust, the dress had ripples in the bust area that were not there when I dropped it off. The seamstress kept saying "we didn't do anything to that part of the dress" over and over. Ok, but she did alter the shoulders and waist parts which will affect how the bust lays. That's just plain common sense, I'm not a seamstress but what she was claiming made no sense at all. I wasn't in a mood to argue with her and didn't trust her to actually fix the problem she created because she kept denying it was an actual problem, so I just left. $70 later, which I find a ridiculous price for what she did, and I have to take it somewhere else to fix her mistakes. She seemed curmudgeonly and acted like she didn't really care, even when I dropped the dress off. She was more interested in her tv playing the 700 club, and boasting about a cruise she will be taking in a few weeks. She's an older lady, maybe it's time for her to retire.I'm so upset, as if I didn't have enough stress because of the upcoming wedding in 3 days, now I have to add this back on my to-do list. I don't recommend this shop, and certainly won't be taking any more clothing to be altered.

I dropped off prom dress, a month in advance, dress was not ready on quoted day. She had us come…read moreback on two more occasions (hard to do in hours offered) It was a small task of tightening straps, and now there is a hole in $500 dress where the strap was moved. disappointed is understatement.

Soonja's Express Alterations

3.9

(10 reviews)

She can be a little expensive at times, but I think you pay for quality. She has not disappointed…read moreme yet and I am a repeat customer.

A week before a family wedding, I found out my suit didn't fit right. I called Soonja's in a panic…read moreand they were able to fit me in and fix everything quickly. The suit looked great and fit perfectly for the wedding. The fast and friendly service made it my new go-to for alterations.

Rivertree HVAC & Plumbing

(2 reviews)

Nothing could have been better: the quick response to our Yelp request; the on time appointment;…read morethe reasonable price on the work required, and the quick, complete repair. If only all so-called 'professionals' were really this professional.

Todd came out and did an evaluation of my garage I needed to heat and cool. We discussed options…read moreand I decided on the configuration that best suited my needs. Their proposal was within my budget and I thought a good value.

Cardinal Mechanical Services

I was suddenly without water. Keith was at my house soon after I called. He diagnosed my problem…read more It was after 5 in the evening. He had a crew at my house the next morning. They had to replace my well pump. Everything was completed in short order. Great service.

I have used Cardinal Mechanical Services a number of times including replacing an old hot water…read moreheater and some well work. In every case they have responded promptly (that, in and of itself is unique) and their work is excellent. Most recently the water heater they installed started leaking after about 5 years. It was leaking internally and through no fault of the installation. I contacted Cardinal to ask about the warranty and was told it was still in effect. According to the manufacturer the warranty only covered the cost of replacing a faulty heater. After the new one was installed Keith told me that there was no labor cost as well and that a new water heater should not have had any problems this early on. That was completely unexpected. They are truly a rarity in today's world.

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