Professional and timely installation! Would definitely use them for all of our flooring needs…read more Great job Rich!

From the owner: Footprints Floors Blue Ridge is a flooring contractor company that specializes in the installation…read moreand restoration of hardwood, laminate, vinyl, stone, and tile floors. Along with all of the many flooring services that we offer, we are also experts in the installation of backsplashes, staircases, and baseboards. We work closely with all flooring vendors to provide the highest quality installation for all of the flooring services that we offer. From small repairs to large refinishing and installation projects, Footprints Floors Blue Ridge will do whatever it takes to make you happy with your floors.

Asked them to come out for an estimate to remodel a kitchen, bathrooms, floors, etc. Jessica and…read morean interior designer came out and discussed the project, walked through the house and took measurements. They seemed quite professional, however when I called them a couple weeks later to check on the proposal, Jessica said they were waiting for a few more prices and would email me the proposal soon. I waited another week and got nothing, I called again and asked to speak with Jessica, was told she was not available or busy. Left a message for her to call me back and no return call after many days. Called again and spoke with the receptionist and left another message for Jessica and still no call back. Tried a third time and got the receptionist again and she said she'd make sure Jessica got the message. As you can guess by now, I did not get a call back, this is after three messages in a week. I was starting to wonder if I needed to speak with someone more responsible, but then reading through their website, I found out that Jessica was the owner. Anyway, I'm glad the only time wasted was with this, though they did delay a time critical project. Hard to imagine a real company would behave like this.

I agree with the previous poster a year ago about the communication problems. Jessica was very…read morenice and helped us pick our flooring and there was a huge selection of flooring in the store. We spent a considerable amount of time in the store and were not rushed. The only issue was the communications. Many unanswered emails and phone calls. Took months to receive my bill despite emailing her my new email address and even reminding her I still needed to pay which she didn't reply to, then she sent the bill to the wrong email which I fortunately checked before it was disabled. Good product and prices but that was about it. Probably best to go to the store in person for followup if that's possible. I was out of state so it didn't work for me.

Always great work and service. Very professional and timely at completing the work requested.read more

Update on my review of Rey Hardwood Floor from September 5, 2025 - after talking to Rey, he…read moreexplained what happened the day he did not show up to give me an estimate. The refinisher I had hired to do my floors didn't work out, so I contacted him and he came right out to give me an estimate. They started work pretty quick, and were done in a shorter amount of time than the initial contractor had said. They did a great job! My floors are 18 years old and they now look new! During the process, he answered my texts promptly and addressed my questions and concerns. Would highly recommend!

I highly discourage anyone from hiring PAC Interiors to do any work for them. They installed some…read moreceramic flooring for us. The work was terrible! The follow up has been terrible! Michelle is full of excuses as to why she couldn't do anything to fix it, including that she didn't have the funds to have anyone repair it! Michelle will not return phone calls and when we finally reached her, she says that she doesn't know what she can do. This is absolutely the worst experience that I've ever had with a contractor. I encourage people to shop elsewhere and save themselves lots of grief and aggravation and most of all money!!!

all around, did not enjoy my visit to this store. Too small to even look around and the samples…read moreare a mess.

Tony and team did a fantastic job installing my hardwoods. Very professional and their work ethic…read morewas exceptional. Thanks Tony

Tony and his crew brought my floors back to life. They show up on time, and he charges a fair…read moreprice. I still cannot believe how beautiful they made my floors. Before Tony and his crew worked their magic, they had chunks taken out, glitter, paint, some spots even worn down to the actual wood with no poly left at all. This was not an easy job. I have included a before picture when they were darker and messed up and after pictures of lighter and perfect. I cannot recommend them enough. Thank you for everything Tony and crew, I LOVE my floors now!

Floor tile work was done fairly well. Wall tile and all painting work was not. Wall tiles are…read moreunevenly spaced with large gaps between the tile and the schluter trim. Tile lines are not lined up. Whole house was repainted due to the paint work being beyond unacceptable. The county building inspector thought their "final" paint work was only primer if that tells you anything. This business has several photos from our home where they are misleading people into believing the work is theirs. The "wood art installation with pendant lights" was not done by them. Not a single part of that light installation was done by them. The same cabinetry you see in that photo is also described in their gallery as "granite and cabinet install". They installed the cabinets....three times before they got them correct, even though they had the cabinet design plan with all measurements and specifications in hand from the beginning. They said the refrigerator panel the cabinet maker did was just an extra piece of material, didn't know what it was and tried to exclude it from the install. The "granite" is quartz and was NOT done by them as they imply. The custom built showers that they imply they built were simply them doing very subpar tile work without appropriate waterproofing, shower floors that did not drain properly due to inconsistent slope, and ultimately had to be ripped out and redone by a real professional. They did not construct any framing of those showers. Even lied about being able to install a niche and then said they couldn't. They boast about how they don't leave until you're satisfied but when we tried to point out issues, she blames everyone but herself and her work. Takes zero accountability. Blamed the drywall crew, blamed me. Even blamed the Sherwin Williams Super Paint for the paint issues, saying it was a bad paint. Look closely at her posted tile pics. I wish I had zoomed in on the work a lot closer, she would've never been hired to begin with. Also, if you have more than one contractor working your project, she will try to create conflict between you and your other contractors. Do yourself a favor and just hire someone else!

Great business we're very prompt and detailed. Called in an emergency on a Saturday and came out on…read morea Sunday to repair our pool which had collapsed. Reasonable pricing would definitely use them again

FCI did a great job on my floors, and I was pleased with the finished product. But there were a…read morefew things I didn't like: 1. Putting marks on my new Window World front door and tried to use a black touch up marker on a brown door. 2. They told me that they would help me with finding handyman to stain my banister to match my floor. I ended up going to online finding a handyman. Workers say they would be there by 8:30am, but it was after 9 before they started work. So it took them about extra day to finish. Great company but there is always ways to improve.

From the first time we were introduced and our flooring was mapped out and samples were shown to…read moreus, it was all very professional, upfront, they didn't try to hide anything from us and gave us a very fair quote and told us to check around he said he probably wouldnt be the cheapest because he don't use the cheapest products or installers. We had 3 bedrooms, full living room, hallway and all closets changed over from carpet to luxury vinyl flooring. The flooring we chose was called Cali flooring and had the rustic barn look to it with knot holes and scrapes and a very rustic look. It had alot of color variation in it that matched up perfect with our baseboards and wall coloring. They delivered the flooring about a week before install to help it acclimate to the temperature of our house. All we had to do was empty the furniture we had in each room. They moved all the furniture out in a very delicate and organized way as to not damage the furniture or walls. The installation crew was beyond nice and helpful and hard hard workers but also put their passion into it and for creating a beautiful product for us. I tell you this job was done in one day......ONEDAY. Ripped up carpets, moved furniture made sure what was under carpet was level and sturdy then they started installing flooring quick and fast workers but quality was 5 star all day no huge mess to clean up closets were done and trimming was stained to match and put down. I say they started around 7am and finished up about 5:30 and all trash was removed the whole job was complete and the crew were nothing but nice and courteous thruout the whole process. The owner came to sign off and do a walk thru and ask us how we liked it.....WE LOVE IT. The prices weren't much different from other flooring places but the professionalism was off the charts. I'm glad we chose to work with Floor Coverings International out of Shawsville VA and would recommend them anyday for your flooring needs. Also the owner gave us his personal cell and home phone for any problems we had. Well about a week later the transition into the kitchen when we stepped on it it would squeek real loud. I called him and in no time had a crew member stop by and fix the issue. That's also what sold us on them was the willingness to stand behind their install and product. If we ever have any more flooring needs we know where we are going. Payment was easy we payed half up front and financed the rest for 12 months no interest and will pay it off before the year is up. But his receptionist took time and walked us through the process and everything went so smooth. Thank you guys for all your hard work much appreciated and we absolutely love our new floors, it changed the look and feel of our house so much and remember this wasn't a 2 or 3 day install it took only one day so we didn't have to worry about stuff outside or rain or anything. 5 stars all day I'd give more if I could. EF and JF

Talented, professional, tenacious. This company exceeds all expectations where it matters most;…read moreTrustworthy, Integrity.....Heath Mawyer does exactly what he says he's going to do and that includes keeping you informed every step of the way through the job at hand. I now have a professional gorgeous 4 board ranch fence around my THREE ACRES. Not 200 year old roots, briars, rain, or cold could keep him from completing this fence. It'll be here long after I'm gone.

From the owner: Brick and mortar , cinder block , staining decks fixing decks , Concrete sidewalks, concrete…read morepatios , concrete aprons Cleaning concrete patios sidewalks installing privacy ,chain link , electric, farm or decorative fencing installing decorative rock or mulch to your landscape installing shrubs or trees in your landscape anything from installing hardwood or vinyl plank flooring or trim work to hanging blinds inside your home to fixing mailboxes

Small area of engineered hardwood was ruined by leaking hot water heater. H&L came within 24 hours…read moreto evaluate and estimate repair. They came the next day and completed the repair expertly. Not an easy job--like pulling teeth! Looks like new again.

H & L came in and completely restored our kitchen floor after they were warped and destroyed by a…read moreleaking dishwasher. If you are in need of flooring or flooring repair call H & L Hardwood Floors.

Very disappointed with my experience. I contacted [Company Name] for a quote and provided all the…read morenecessary project details, including my address. I waited three weeks for a simple response, with no confirmed appointment and no follow-through. Despite multiple attempts to follow up, no one ever came out to look at the job. It felt as though the company may have assumed I wasn't serious about the project or didn't have the budget -- a disappointing and unfair assumption if that was the case. Regardless, the lack of professionalism and basic communication was unacceptable. I can't speak to their quality of work because they never showed up, but based on this experience, I would not recommend them.

Extremely prompt and efficient; had the work done quickly. I got somewhat cheaper quotes after the…read morefact, but these guys were really snappy about getting the job done and I'm glad I had them do the work. Happy with the result, good attitude, polite, and they didn't mind my questions.