FCI did a great job on my floors, and I was pleased with the finished product. But there were a…read morefew things I didn't like: 1. Putting marks on my new Window World front door and tried to use a black touch up marker on a brown door. 2. They told me that they would help me with finding handyman to stain my banister to match my floor. I ended up going to online finding a handyman. Workers say they would be there by 8:30am, but it was after 9 before they started work. So it took them about extra day to finish. Great company but there is always ways to improve.

From the first time we were introduced and our flooring was mapped out and samples were shown to…read moreus, it was all very professional, upfront, they didn't try to hide anything from us and gave us a very fair quote and told us to check around he said he probably wouldnt be the cheapest because he don't use the cheapest products or installers. We had 3 bedrooms, full living room, hallway and all closets changed over from carpet to luxury vinyl flooring. The flooring we chose was called Cali flooring and had the rustic barn look to it with knot holes and scrapes and a very rustic look. It had alot of color variation in it that matched up perfect with our baseboards and wall coloring. They delivered the flooring about a week before install to help it acclimate to the temperature of our house. All we had to do was empty the furniture we had in each room. They moved all the furniture out in a very delicate and organized way as to not damage the furniture or walls. The installation crew was beyond nice and helpful and hard hard workers but also put their passion into it and for creating a beautiful product for us. I tell you this job was done in one day......ONEDAY. Ripped up carpets, moved furniture made sure what was under carpet was level and sturdy then they started installing flooring quick and fast workers but quality was 5 star all day no huge mess to clean up closets were done and trimming was stained to match and put down. I say they started around 7am and finished up about 5:30 and all trash was removed the whole job was complete and the crew were nothing but nice and courteous thruout the whole process. The owner came to sign off and do a walk thru and ask us how we liked it.....WE LOVE IT. The prices weren't much different from other flooring places but the professionalism was off the charts. I'm glad we chose to work with Floor Coverings International out of Shawsville VA and would recommend them anyday for your flooring needs. Also the owner gave us his personal cell and home phone for any problems we had. Well about a week later the transition into the kitchen when we stepped on it it would squeek real loud. I called him and in no time had a crew member stop by and fix the issue. That's also what sold us on them was the willingness to stand behind their install and product. If we ever have any more flooring needs we know where we are going. Payment was easy we payed half up front and financed the rest for 12 months no interest and will pay it off before the year is up. But his receptionist took time and walked us through the process and everything went so smooth. Thank you guys for all your hard work much appreciated and we absolutely love our new floors, it changed the look and feel of our house so much and remember this wasn't a 2 or 3 day install it took only one day so we didn't have to worry about stuff outside or rain or anything. 5 stars all day I'd give more if I could. EF and JF

Update on my review of Rey Hardwood Floor from September 5, 2025 - after talking to Rey, he…read moreexplained what happened the day he did not show up to give me an estimate. The refinisher I had hired to do my floors didn't work out, so I contacted him and he came right out to give me an estimate. They started work pretty quick, and were done in a shorter amount of time than the initial contractor had said. They did a great job! My floors are 18 years old and they now look new! During the process, he answered my texts promptly and addressed my questions and concerns. Would highly recommend!

Always great work and service. Very professional and timely at completing the work requested.read more

Gregg responded to my work request quickly and scheduled a visit to evaluate the project requested…read moreand provided an estimate. The project was scheduled weeks after estimate was provided. The everyone process was flawless and we liked the home-town hospitality that we were given from the start of the project! I recommend Ken's Carpet to anyone looking for an easy process with quality staff and work.

Luxury Vinyl in four rooms. Great price on flooring in stock. Installers were…read moreprofessional,accommodating and on time. All around pleasant experience and definitely recommend .

My family and I could not be happier with the work that Dillard's Low Key Renovations LLC completed…read morein my home. The company is affordable and very willing to work with their clients on date/time flexibility. Antonio is extremely helpful to those of us that don't know alot about making decisions on realistically affordable materials. I have went through many home improvement companies and none has ever compared to Dillard's Low Key Renovations LLC overall. They are very personable and have their client's best interest at heart. I will be using this company again and highly recommend them to anyone else for their home improvement needs.

Donnie Lawson at Carpetland was instrumental in the success of the installation of carpet and vinyl…read moreon several of our floor surfaces. professional and timely. would recommend

Always great service!!! Great products and great value!! Everyone that works here is always…read morefriendly, happy and helpful. Very knowledgeable of their business and can help with your specific needs.

Professional and timely installation! Would definitely use them for all of our flooring needs…read more Great job Rich!

We really appreciated Russell coming out after our hot water tank leaked. He was there within the…read morehour and was great to work with.

Great service! He was honest about the quality of the carpet and what stains would be permanent…read more The service was quick, effective, and cost efficient!

This company did a horrible job! My carpet is not old but did have dirty spots where the dog…read moresleeps. Dirty spots are still there. Looks like the carpet was never cleaned. They were in and out in about 20 minutes and it shows. Look elsewhere if you want CLEAN carpets.

We had two area rugs, a sofa, and two chairs cleaned. Kevin did a great job of removing spots on…read morethe rugs and dirt on the arms of the chairs. He was thorough, and the price was reasonable. We highly recommend his services.

My go to home store when at the lake. Good service, friendly folks and they seem to have everything!read more

Went in for a pair of door knob's and left with door knobs and a great set of steps for my pier…read more The entire experience was amazing. The two gentlemen that assisted me with my purchase went above and beyond. They knew I was going to install them on my pier 250 miles away so they were very meticulous when rounding up all the parts needed. They were very friendly and courteous I'm a DIY kind of guy so I have a lot of experience with hardware stores but not one of them could hold a candle to the customer service I received at this store. Hats off to you two Van

Excellent service from choosing flooring to very conscientious installers…read more Highly recommend and very much appreciated the experienced installers and their attention to detail.

Christiansburg store. They make the buying process easy. The…read morepleasure ends there. Scheduling is horrible. Had scheduled for 6 weeks, had movers coming next day. Carpetland called the day before original install date to reschedule . Installer showed up 2 hours late. Customer service despicable. Was cussed then hung up on by one male employee. A complete disgrace. Do not recommend AT ALL.