I LOVE everything about Pine Ridge including their plant quality, variety and (with one exception)…read moretheir customer service, including knowledge, advice and friendliness! HOWEVER, DO NOT RELY ON THE COMPANY'S GUARANTEE POLICY!!! I have purchased thousands and thousands of dollars worth of plants and merchandise from them in the past. Unfortunatly, I recently requested a replacement for a CLEARLY DEAD tree; a tree that was pointed out to them 6 months ago and was told to "watch it and see if it comes back". When shown the tree recently, I was asked to "PROVIDE THE PURCHASE RECEIPT" which I no longer have!!!!!!! I hope this was just the action of one "wrong-headed" employee and not a reflection of Pine Ridge! As mentioned earlier, the Company is, otherwise, ABSOLUTLY FANTASTIC!!! As they say, "One bad apple....".

Polite, professional and knowledgeable. Job was completed in a timely manner. Great company. Highly…read morerecommend.

It is such a great store! It has lots of animal food and baked goods ! And everyone is so nice they…read morealways talk to us!

I just left George's not because it isn't a charming and potentially helpful place to shop for home…read moreand garden supplies! I walked away empty handed because not one of the people working there ever spoke to me nor acted interested in helping me find what I needed. I'll find my products elsewhere. Good Customer service means a lot to me.

We purchased a bedroom set and is awaiting delivery. Dulcie answered all of our questions as well…read moreas helping us with customizing the bed. The furniture arrived and was set up by two nice and professionals gentleman. The quality and build of the pieces better then I excepted. I would definitely recommend this store to anyone who is looking to purchase quality heirloom grade furniture.

This place is great! We bought 2 dining room sets for our Inn in town and rave about it with each…read morecustomer. Wood Grains provide excellent service, great price and great service (they even delivered and set up ~ with a smile I might add). But just walk through the store. You'll love it and see furniture that is so practical, great looking and simply a step above.

Picked up a scoop and a half of natural hardwood mulch. Prices are excellent and service is great…read more I drive from Bent Mountain to them because it's a much better service and product than local companies. Highly recommended!

They were great. Very reliable and friendly. They did a great job with our landscape project for…read morethe front of our house. We will use them for future projects. I highly recommend them.

Excellent company to work with. Quality workmanship with beautiful stone countertops…read more I am always looking for GOOD customer service. Not only did I receive GREAT customer service, the professional handling of the stone countertops during fabrication and installation was wonderful and my opinion was welcomed throughout the process. If I have other work to be done with countertops, this company will be my first choice.

Neil was my inspector and to be honest I thought it was going to be a very cut and dry inspection…read more It was far from it. The customer service this gentleman provided was EXCELLENT! On top of this he provided me with some "nerd" knowledge of how parts of the house should function as well as historical facts of how the house was wired. I absolutely enjoyed his tour through the potential purchase looking forward to each corner we came across. Each time something new was seen he would provide his expert knowledge of what it should be or he would get excited that the condition was so great. It was an absolute pleasure! Anyone looking to buy a home and receive a detailed level of inspection, as well as an awesome experience of learning about a home, I would 100% recommend Bateman Home Inspections! If this house doesn't go through, which I would be very sad if it did, we will definitely be using their services for the next!

Very thorough and professional inspection. They offer the free option of having an actual roofer…read morecome as part of the inspection. I'm taking off a star for that because while I appreciate the service and the knowledge that comes with that, I wasn't impressed with the actual roofer or his input. But overall, the inspector looked at the things I pointed out or had questions on, and he pointed things out while I was there. They are busy, at least right now (September 2026). Was about two weeks from when I called to when they could get out. Just be aware if you need something sooner. I would still call to check availability.

awesome company... Have been in the greater Lynchburg region for decades, providing great fencing…read moreservices for me and my family... Highly recommend !!!

On October 5, 2010 we paid $2,642.00 to have a 173' total length 4' picket fence installed with two…read more8' double drive gates. Over the past few years the gates have continued to become misaligned due to ground settling and usage. I have recently requested a quote to realign the existing gates and received a quote of another $525.00 using all the existing materials. I find this quote excessive and insulting--perhaps if the gates were being replaced it would be reasonable. Additionally, the attitude during the process "they didn't likely put in the fence since THEY couldn't find their initial invoice" really is poor. I would not recommend R R Mann for any projects you may be considering.

Nope, not again. This was our third time using Collegiate movers and is the worst moving experience…read morewe have had. For reference we have lived 5 times over the last six years. Asked for a quote, received it, but did not get anything in writing. Adrian said he needed $1200, for deposit, but explained there is a 3% charge for credit cards and asked for Zelle or Venmo payments. By the time we transferred the money over to that account, for the deposit m, the deposit was. $1500,. Thus was to be applied at the end. He had us send the money to his wife, not even to a business account.. Still nothing in writing, asked for this to be in writing, he sent an email with grey type on a white background. There was little communication after that. Even after reaching out the Friday before the move set to be on Tuesday, there was no response. He calls after 2 on Monday, to say the truck is getting repaired and still not back asking to adjust our move date. We had a short window, but was able to shift it a day. Asking us for places to stop for the night, putting their poor planning onto us. When they called to confirm the time was firm, they asked what kind of carts were available to move stuff out. They used a hotel cart that belonged to our building and got a shopping cart out of the alley, because they did not have a dolly or anything to move things with. I was surprised they had moving blankets at this point. They arrived 30 minutes later the time they were supposed to arrive and the set time we had access to the freight elevator. After showing them what they had to move, I suggested they not leave the truck where they had it parked, that things might walk off. They did not move it, felt it was okay (this was in Chicagoland). We made the block to see they left it there. They called when they finished moving out, no other communication until move in day. They sent a message the day if move in. They said they would be at the move in about noon and would give a call when they were 30 minutes out. At 1pm, we received that call, they were 30 minutes out. They arrived without a lock on the back. When asked, they said they park it so it is tight against a wall. We helped them unload the truck, because we were worried about the incoming rain. We changed nothing about our packing. Until this move we have only had one cereal bowl break. This time we had multiple glasses, a platter, a 5 gallon antique water jug and more. Also, completely missing whole boxes and at last count, at least $1,000 of our belongings. Several of which are family heirlooms that cannot be replaced. When we went to pay, Adrian wanted to add $450 for gas, to what he stated when he gave the estimate, was a fixed rate and is in the email he sent that is barely readable. Then wanted to change the additional credit card charge from 3% to 4%. I did the math for him and rounded up a few dollars, just to be done and stop the conversation.

I have used this company more than 6 times in the past 10 years between myself and children, this…read morelast time will be the last. I had items broken. My quote was not what I was charged. The vehicle ran out of fuel. The owner spilled diesel in my vehicle and all over my driveway. My list goes on. I hate it for the 2 employees because they were doing the best they could with what they had. My items were not wrapped, strapped down and my boxes were thrown around without care. The owner was the most unprofessional person and considering how well they did in the past, I am truly disappointed. I wouldn't use them again if they paid me. I wish I could give negative stars. I cannot replace what they damaged.