I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the…read moreexcellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible.

Heavener has expanded their inventory in the last half year and added a large section for gardening…read moreand patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10.

Don't be fooled by the small size of the store front. The lumber yard takes up most of the block…read moreand they have good quality lumber at prices that meet or Beat the big store competitors. It is also nice to have a knowledgeable sales staff to assist. They even loaded my truck. Spend your money locally and support small businesses!!

i have been dealing with hill hardware for 23 yrs. they are the best! all of the employees are…read morepleasant to deal with and very knowable offer expert advise and know their products prices are fair and you dont have to stand around to wait for a associate to help you they have more than you would think in stock just ask. i love keeping my business in amherst and dealing with a family owned business Walter and your entire staff thank you so much!

For your honey do list. If you need a whatnot. A widget. Or help solving a problem. Ask for…read moreTye. He was very helpful and knowledgable. About the problems as a home owner we needed help with

Just went in store to try to buy grass seed; I patiently waited for clerks to finish talking to…read morehelp me , I was next in line; however, since I had to ask for help, they ignored me and helped man behind me since he was the one talking the loudest......poor customer service, how can you shop local when only "good olde boys" get waited on.....

This is the best home/hardware store I've ever been to. Honestly…read more Every single member of the staff is wildly helpful. They're so knowledgeable about so much. I come here a lot since we just bought our home and it needs some work. Anytime I'm in there, I can easily find someone who knows just how to help. If you need anything for your home, this is the place to go.

Went in for a pair of door knob's and left with door knobs and a great set of steps for my pier…read more The entire experience was amazing. The two gentlemen that assisted me with my purchase went above and beyond. They knew I was going to install them on my pier 250 miles away so they were very meticulous when rounding up all the parts needed. They were very friendly and courteous I'm a DIY kind of guy so I have a lot of experience with hardware stores but not one of them could hold a candle to the customer service I received at this store. Hats off to you two Van

I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.

This store is a local treasure. Great service, a lot of inventory and most of the time you can find…read morewhat you need at a great price. Been shopping there for over 40 years. Support local.

This has to be the most clean hardware store I've ever been in in my entire life! It is a little…read moreoff the main road, but I"m sure the locals know it's there and it's a real gem. The employees are helpful while not getting in the way of those who just want to browse. It's also well organized and they have everything under the sun you could imagine and then some!