I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

Very pleased with our experience with Terry and his team...from initial phone call, through visit…read moreto provide estimate and do water test, all the way through scheduling and installation. You can easily tell that the work product and customer satisfaction matters to him and that says a lot about a company. The team was well prepared and meticulous while being efficient during the installation process, including a nice cleanup job. It looked like they were never there other than the new equipment up and running well! I made lots of calls and inquiries trying to find the right fit for our needs, and I'm very pleased with our decision to select Pure Water Pure Air. Highly recommend!

No doubt you have heard all kinds of not so wonderful things about water softening companies, I can…read moretell you that AquaClear in Roanoke is the real deal. They are simply the best. They have been taking masterful care of our water needs for 15 years. We live out in the country and the water that comes out of our well is not the greatest. In addition, we have had every water-supply gremlin you can possibly imagine. Mr Keith's amazing team (Charlie, who can fix anything; Andrew, a certified master plumber; and patient Lee-Ann in the front office) at Aquaclear has stepped up to each of our water issues and made them go away whether we've called them on regular work days, weekends, or holidays. This is a team you can trust. They haven't failed us in 15 years.

Kevin installed a new hot water heater, water softener and filter system for us. He's very…read moreprofessional, does quality work and is reasonably priced. I highly recommend Clearwater Plumbing.

From the owner: Welcome to Clearwater Plumbing & Pump Service! Family owned and operated, Clearwater Plumbing &…read morePump Service has been providing quality plumbing and water treatment systems to customers for over 15yrs. Our committed service has earned us the reputation for excellence. In addition, we offer various water treatment systems such as: * Plumbing * Well Pumps * Tankless Water Heater * Next Filtration Systems (no-salt) * Iron Removal * Reverse Osmosis * Filtration & Water Softener Systems * UV Lights to Destroy Harmful Bacteria * Sulphur Removal Our complete residential plumbing services also includes Sta-Rite well pumps, which are installed with a free 5 year warranty. Same day and emergency services are available. So, call today for a free estimate! Excellent Service !

After clearing up a misunderstanding, the representative with whom I spoke at Clear Wave Water…read moreSolutions was very helpful and cordial. They took a real interest in my problem and provided me with good information.

ClearWave Water Solutions has without a doubt, proven their quality of products and services in all…read morethey do. The value you get from the money you spend is more than what you bargained for. Every step of the process was completed and exceeded in the services provided.

We have regularly been over charged on our water delivery bill. Calls to the office to reconcile…read morethe bill go unreturned. Promises to look into the obvious over charging aren't kept. Between confusion over delivery dates and mystery charges we are left with no choice but to cancel the service. Otherwise the water is fine!

Great job. Very knowledgeable and efficient with their and my time. I'll use them in the future.read more

Used Yelp to get quotes on a one drain cleaning at 9:30 am, got a response at 10 am. They said they…read morewere in the area and could drop by and evaluate the issue. They were here within 40 minutes, wrote us a quote cleaning the drain and installing a clean-out T in the basement pipe to make it easier now and in the future. They had the slow drain issue cleaned out, installed the clean out T by early afternoon and were done! Price was reasonable. We will use them again if needed.

From the owner: Plumbing Champions offers emergency plumbing services for residential and commercial properties in…read moreRocky Mount, VA. Trust our licensed plumbers for quick, reliable solutions at honest prices. Contact us today!

My well pump stopped running this morning and Steve came out and had us back up and running with…read morewater super quick and very reasonable rate. Steve is highly professional and very experienced. My first call when we have well issues.

I contacted Foster Well and Pump company after a snowstorm yesterday left us with no water from our…read moreWell system. Another contractor had come over during the day and installed a new pressure tank switch. Just after the installation the water was off again. The contractor told us we needed to spend $1200 to have our service line pressure tested. And if the service line was leaking, it would cost $13,000 to install a new line. (The house is only 19 years old.) A neighbor recommended we call Steve of Foster Well Company. I explained the situation to him and he spent an hour on the phone with me explaining how I could do the pressure test myself for free. The Well system checked out OK and Steve recommended I check our outdoor hose bib connections and our toilet valves. I found out the problem was a leaking hose bib in the backyard. Our system has been restored to normalcy and we can't thank Steve enough for his help on the phone. If we ever have any other well problems, we would definitely call Foster Well and Pump company first.

Good product, good technicians, terrible service. Took three weeks to recharge Iron Clear system;…read moremeanwhile clothes, linens, sinks, toilets, etc. turned red. Calls to managers went unanswered.

This is the third house I have had an installation by Culligans but the first one with the Salem VA…read moreoffice. I would NOT recommend the Salem office for any installation of a water filtration system. There is MAJOR mismanagement in this office and the manager told me several times that there have been many complaints about this service person who came out to my house (who is the owners son). Initially I had Julian install the system but the hole in my countertop was too small for the water nozzle, so owners son came over the following week to Dremel the countertop hole and complete the installation. I personally talked to owners son a few days before he got here to make sure he brought stronger zip ties for the 5 gallon tank that was suspended from the wall. The owners son came out and he was totally unprepared with the equipment he needed to do the installation. He walked in the house with zero tools and then after looking at the sink he said he had to go get his dremel. He went outside at least 7 times getting equipment. It was obvious that he was ill prepared and unorganized. He did not come with the plumbing straps to hold up the 5 gallon tank for the RO system so he went to Lowe's to get. He did not bring the correct box (century link) and said it had to be special ordered but called the next day saying he found the correct one. Each and every mistake he made, he blamed it on someone in the office when HE was responsible for packing his own truck. He dumped salt on my curb that did not melt with the 95 degrees and i have a dog that walks there. I told the office I did not want him back to my house to install the century link, so Julian came out today to complete the job. I asked Julian to check the owners son work because I did not trust him. Julian had to replace the plumbing straps because the plumbing straps that were installed were a bit compromised. *** I am extremely pleased with the professionalism and craftmanship of Julian however I am very upset that this office continues to send the owners son out when Misty (the office manager) told me they have had many complaints about the owners son. An installation that should have taken one visit took 3 visits because of the incompetence of one employee and mismanagement of the office. Even though Julian did a great job, I will not be recommending the Salem office to anyone because of their mismanagement

This young guy had an intelligent systematic approach for getting my 83 year old drain pipes…read moreflowing again. Within just a few minutes after he arrived, I was confident that it was going to be fixed right. His rates were very reasonable, and he probably saved me the much bigger cost of digging up and replacing pipes.

From the owner: Affordable drain cleaning with just one call away. Let Drain Boys clear any blockage that is in…read moreyour house for a low rate 434-230-0144