They are expensive and that does not translate to better service. The project manager changed the…read moredesign and started building it without consulting me. I was initially told the project would take 14 days at most and it turned into a two and a half month project. All the while the project manager ghosted me and would not provide an update unless I called. And just when you think the project is done, turns out they used untreated wood for an outdoor deck. After finally calling someone above the project manager I was give a discount for inconvenience I guess but at these prices this is simply unacceptable. I had another project lined up but did not move forward with using F&S. I am looking for a new contractor.

The communication was outstanding. If they were gonna be late, on time, etc.. they would let me…read moreknow. They deck they built for us is beautiful. Jessie was quick to answer all of our questions. The crew on site was professional and hard working I highly recommend them.

Southern Trace Builders recently renovated my home and I really am glad we chose to work with them…read more We did not know exactly what we wanted but they helped us design an addition, kitchen and living room remodel. They showed us what it would like in 3D which really helped me and my wife. We really liked working with the young crew over there and would recommend them to anyone.

Southern Trace Builders gave me the worst contracting experience I've ever dealt with…read more This was quoted as a 1-2 week project and it dragged out to about 11 weeks before it was even usable. Once they were paid, communication fell off a cliff and the project manager showed extremely low urgency - especially after they were paid! The quality of work was bad enough that I had to hire another crew, on my own dime, to fix their mistakes. When I asked for receipts and documentation for added work and materials I was being billed for, they refused to provide them. For a project that ended up costing $67,000, that level of non-transparency is completely unacceptable. After I posted a negative review about my experience, they refused to finish the remaining work unless I signed an agreement promising to take the review down and never post another - which is highly illegal. Instead of standing behind their work, they tried to use the unfinished project as leverage to control what I said. The materials used were clearly lower grade than what was discussed, the workmanship was sloppy, the timeline was blown, and the overall professionalism was nonexistent. Delays, poor work, no accountability, no documentation, and disrespectful business practices from start to finish. I would not recommend Southern Trace Builders to anyone.

We were so pleased with our first experience when Blue Ridge put an addition behind our house, that…read morewe reached out to them to help with a second project. We have been in our house since the mid 1980s. Blue Ridge helped raise the floor in our sunken living room and replace the carpet with wood flooring. All in one week!. As with our first experience, we are very pleased with the quality and the ease of working with the people helping with the work. Landen, Brandon, and Tim work as a team and have proven themselves again to be timely and resourceful with the work they complete. We highly recommend BLUE RIDGE DESIGN BUILD.

Willi Conner concrete is definitely the company I will go to due to the amazing project they did…read morefor me!! Not only did he do a fantastic job but he was very personable and respectful! Which is hard to come by these days!

Excellent communication and very fairly priced. He was extremely knowledgeable and did exceptional…read morework. he was even able to start our project before the expected date. I am very pleased with the workmanship and quality of our new patio. I would highly recommend if anyone has a concrete project in mind. Thank you William. Great work!!

Mark came out to inspect our roof and find the source of a small leak. He arrived right on time and…read morewas able to quickly identify the problem. He was very knowledgeable and took the time to explain what was going on. It ended up being a minor issue and instead of sending out a technician he fixed the problem himself. I have been very pleased with all of my interactions with the team at Bob Riddick Roofing and I will continue to use them and refer them to others. Thanks again Mark, great job!

A recent rainstorm caused water to come thru the light fixture in our living room. It was after…read morehours but we called Bob Riddick Roofing anyway and left a message. Our call was returned the next morning and someone came out that day to look at the roof. He quickly determined the problem and gave us an estimate on the spot. We gave him the go-ahead and the office called us within 24 hours to schedule the repair which was promptly completed within 3 days. I can't say enough about this company. They were incredibly responsive, were able to pinpoint the problem exactly and had the roof fixed within days of our call. Bob Riddick Roofing is well-known in this area and I would highly recommend them.

This General Contractor is very reasonably priced. His work and the work of his crew is excellent…read more His advertisement that his crew is drug and smoke free is true. We felt right at home with everyone who worked on our project. Our ceiling remodel was dirty work but our job was finished beautifully and our property was left clean. Plus.. They take credit cards! Really all around a great experience.

I have asked for a full kitchen remodel quote twice, but have never received a response. I find…read morethat to be unacceptable. If they contact me I may upgrade my review. My advice is, don't waste your time waiting to hear from them.

Commonwealth Roofing is AMAZING!! This is the ONLY company I could find in Roanoke to…read morereplace/repair the roof on an attached porch and also do minor construction and carpentry to ensure our porch met county codes & standards. Their attention to detail and providing perfect customer service along the way is SENSATIONAL! We are new to Salem but have now found our exclusive company to call for any roofing, siding, or any other external work for our home. Their carpenter Lonnie did a fantastic job! His experience and past knowledge of what needed to be done and how to do it was first class. The value added to our home of the roofing and minor construction was far beyond the price of the work done. You can't place a price on getting peace of mind knowing you have extremely talented workers completing your project. No surprises and best outcome beyond our expectations at a great price! We HIGHLY recommend Commonwealth Roofing for your home exterior needs!!

Lilly home improvement built an additional bathroom on our house, the house is 70 years old, the…read moreaddition was bricked, the match to 70 year old brick, though not perfect is hardly noticeable from the original. The bathroom is beautiful! Tiled walk-in shower with great glass enclosures is impressive, along with beautiful lighting, the pocket door leading off the adjoining bedroom is spot on. The "stacked" washer and dryer, 60" vanity with double sinks is a great feature. Replaced our old deck with a beautiful new one, with a cover grafted into the house with Bead board and ceiling fan, beautiful railing finishing off. Very pleased with the quality of workmanship and pricing. Mr Lilly is great to work with, great knowledge of construction work, honest, does what he says he will do! We highly recommend Lilly Home Improvement.

He has several wonderful employees and as long as they are doing the work you should be fine. I…read morehave seen first hand what happens to the other people who get less than desirable employees. Don't let the owner fool you because their house is no where nearly finished and I would not trust him to make a birdhouse. They started with him in March and he has been paid an outlandish amount of money and they have gotten nothing but remedial work and more excuses than you could imagine and the owner is disabled. I have seen the contract no beginning date or ending date and he's received $40,000. to date only to be put at the back of the line. They were without a working kitchen for weeks and weeks last summer. I could understand delays if materials weren't available however they have bought their own materials. The last sub he sent was cutting Porcelain Tile with a Grinder. No water nothing. Looks like Predatory Business Practices to me because he was suppose to deal with his wife and she is definitely a no nonsense kind of woman and after she complained about the fact that she gave him a $10,000. deposit because they needed it done and done in a reasonable amount of time. This guy goes to see the husband and told him that he needed more money for the generator the husband wanted. Still no sight of it and that was 5 months ago. Go enjoy your new deck these poor people didn't deserve this and they are new to the area and it's quite a SHAME that he is doing this to them