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    Timeless Flooring & Interiors

    5.0 (1 review)

    Services - Timeless Flooring & Interiors

    Home interior design

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    14 years ago

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    By Design Interiors

    By Design Interiors

    2.0
    (2 reviews)

    Asked them to come out for an estimate to remodel a kitchen, bathrooms, floors, etc. Jessica and…read morean interior designer came out and discussed the project, walked through the house and took measurements. They seemed quite professional, however when I called them a couple weeks later to check on the proposal, Jessica said they were waiting for a few more prices and would email me the proposal soon. I waited another week and got nothing, I called again and asked to speak with Jessica, was told she was not available or busy. Left a message for her to call me back and no return call after many days. Called again and spoke with the receptionist and left another message for Jessica and still no call back. Tried a third time and got the receptionist again and she said she'd make sure Jessica got the message. As you can guess by now, I did not get a call back, this is after three messages in a week. I was starting to wonder if I needed to speak with someone more responsible, but then reading through their website, I found out that Jessica was the owner. Anyway, I'm glad the only time wasted was with this, though they did delay a time critical project. Hard to imagine a real company would behave like this.

    I agree with the previous poster a year ago about the communication problems. Jessica was very…read morenice and helped us pick our flooring and there was a huge selection of flooring in the store. We spent a considerable amount of time in the store and were not rushed. The only issue was the communications. Many unanswered emails and phone calls. Took months to receive my bill despite emailing her my new email address and even reminding her I still needed to pay which she didn't reply to, then she sent the bill to the wrong email which I fortunately checked before it was disabled. Good product and prices but that was about it. Probably best to go to the store in person for followup if that's possible. I was out of state so it didn't work for me.

    Floor Coverings International

    Floor Coverings International

    4.5
    (2 reviews)

    FCI did a great job on my floors, and I was pleased with the finished product. But there were a…read morefew things I didn't like: 1. Putting marks on my new Window World front door and tried to use a black touch up marker on a brown door. 2. They told me that they would help me with finding handyman to stain my banister to match my floor. I ended up going to online finding a handyman. Workers say they would be there by 8:30am, but it was after 9 before they started work. So it took them about extra day to finish. Great company but there is always ways to improve.

    From the first time we were introduced and our flooring was mapped out and samples were shown to…read moreus, it was all very professional, upfront, they didn't try to hide anything from us and gave us a very fair quote and told us to check around he said he probably wouldnt be the cheapest because he don't use the cheapest products or installers. We had 3 bedrooms, full living room, hallway and all closets changed over from carpet to luxury vinyl flooring. The flooring we chose was called Cali flooring and had the rustic barn look to it with knot holes and scrapes and a very rustic look. It had alot of color variation in it that matched up perfect with our baseboards and wall coloring. They delivered the flooring about a week before install to help it acclimate to the temperature of our house. All we had to do was empty the furniture we had in each room. They moved all the furniture out in a very delicate and organized way as to not damage the furniture or walls. The installation crew was beyond nice and helpful and hard hard workers but also put their passion into it and for creating a beautiful product for us. I tell you this job was done in one day......ONEDAY. Ripped up carpets, moved furniture made sure what was under carpet was level and sturdy then they started installing flooring quick and fast workers but quality was 5 star all day no huge mess to clean up closets were done and trimming was stained to match and put down. I say they started around 7am and finished up about 5:30 and all trash was removed the whole job was complete and the crew were nothing but nice and courteous thruout the whole process. The owner came to sign off and do a walk thru and ask us how we liked it.....WE LOVE IT. The prices weren't much different from other flooring places but the professionalism was off the charts. I'm glad we chose to work with Floor Coverings International out of Shawsville VA and would recommend them anyday for your flooring needs. Also the owner gave us his personal cell and home phone for any problems we had. Well about a week later the transition into the kitchen when we stepped on it it would squeek real loud. I called him and in no time had a crew member stop by and fix the issue. That's also what sold us on them was the willingness to stand behind their install and product. If we ever have any more flooring needs we know where we are going. Payment was easy we payed half up front and financed the rest for 12 months no interest and will pay it off before the year is up. But his receptionist took time and walked us through the process and everything went so smooth. Thank you guys for all your hard work much appreciated and we absolutely love our new floors, it changed the look and feel of our house so much and remember this wasn't a 2 or 3 day install it took only one day so we didn't have to worry about stuff outside or rain or anything. 5 stars all day I'd give more if I could. EF and JF

    Timeless Flooring & Interiors - flooring - Updated July 2026

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