This family-owned and operated fine furniture business with expert interior design services is…read morelocated in the heart of Grandin Village. Locally owned since 1995, their Flagship Showroom covers 10,000 square feet of the highest quality American-made and some fine-quality import furniture, mattresses, and accessories. I happened to discover their store one evening after coming back from watching a movie at the Historic Grandin Theatre, walking down the sidewalk of Grandin Road. The store was closed at that time but I remember looking inside their store windows and seeing some of the nicest, fine craftsmanship and beautifully designed furniture that I had ever since in a while. And I know a little about genuine luxury furniture. During the time I went to college in Boston and Cambridge, I took some elective courses in the History of Art and the History of Furniture. Then after years passed, when faced with furnishing my reasantly purchased five bedroom house, I researched and studied the highest quality brands and had my living room sofa custom made at Century Furniture. Soon afterwards, the night that I was exposed to this furniture store, I had an opportunity of visiting the store in person and meeting with the extremely nice owners who personally hand-select the high-quality American-made fine furniture and accessories. I also had an opportunity of meeting and talking to some of their knowledgeable sales staff and interior designers, who were also very friendly and kind. I invite all those reading this review to look at my photographs accompanying this review and see for yourselves the beautiful future they have on display. And then go give them a visit. From all that I have seen and experienced, I highly recommend this furniture store for all those looking for high quality, genuine wood furniture, with fine craftsmanship, and beautiful design. On top of this you get experienced interior designers who can help you select the appropriate items to create a beautiful and comfortable space in which to enjoy quality time with your family and close friends. And to top it off you get outstanding customer service.

Outstanding furniture and accessories store. When you get tired of buying poorly made, fragile…read morefurniture from the big box stores, check out Reids Furnishings. High quality, durable, excellent furniture that will last long enough to pass it to your kids. They work with you, and for you, to ensure you are happy with your purchase. We needed a bed and frame, however during the pandemic it was generally difficult to get a firm delivery date. With my brother coming for a visit, they loaned me a bed and frame for the needed time, then picked up the loaner when the bed we had ordered arrived. They will definitely get my future business.

Beautiful! Located…read moreon the first floor of the renovated Firehouse #1 building - this furniture and home decor store is amazing. Loved the style and saw multiple items I want to add to my home. Gorgeous lamps, couches, dining chairs and relaxed seating. This stuff is handmade in Roanoke and can be ordered and personalized and customized in their design center in the store. Check out their site. I loved almost everything I saw. Def going to be buying some new furniture from here soon. They have pillows, lamps, blankets, decor items, and furniture.

From the owner: Stylish and sustainably made American furniture featured in a historic firehouse showroom. Each…read morepiece we create is made-to-order, allowing you to explore your own unique style and vision.

Asked them to come out for an estimate to remodel a kitchen, bathrooms, floors, etc. Jessica and…read morean interior designer came out and discussed the project, walked through the house and took measurements. They seemed quite professional, however when I called them a couple weeks later to check on the proposal, Jessica said they were waiting for a few more prices and would email me the proposal soon. I waited another week and got nothing, I called again and asked to speak with Jessica, was told she was not available or busy. Left a message for her to call me back and no return call after many days. Called again and spoke with the receptionist and left another message for Jessica and still no call back. Tried a third time and got the receptionist again and she said she'd make sure Jessica got the message. As you can guess by now, I did not get a call back, this is after three messages in a week. I was starting to wonder if I needed to speak with someone more responsible, but then reading through their website, I found out that Jessica was the owner. Anyway, I'm glad the only time wasted was with this, though they did delay a time critical project. Hard to imagine a real company would behave like this.

I agree with the previous poster a year ago about the communication problems. Jessica was very…read morenice and helped us pick our flooring and there was a huge selection of flooring in the store. We spent a considerable amount of time in the store and were not rushed. The only issue was the communications. Many unanswered emails and phone calls. Took months to receive my bill despite emailing her my new email address and even reminding her I still needed to pay which she didn't reply to, then she sent the bill to the wrong email which I fortunately checked before it was disabled. Good product and prices but that was about it. Probably best to go to the store in person for followup if that's possible. I was out of state so it didn't work for me.