Updating my review from 3 to 5 stars. Within a week of posting this, they contacted me and apologized for not receiving the facial portion. They offered a free service to make up for the error. Unfortunately, I live across the country. But my grandma, who is a local Reno resident & just lost her husband, can use the service under my name! Received a great 80min prenatal massage from Carissa. I was happy to see they had a pillow for my 6month belly, so I could lay on my stomach! Unfortunately, they did not provide me with any facial - as listed in the description! Which would've been lovely! I couldn't remember if it was included until after I left and reviewed their offerings. Big bummer for $240 out the door. read more

Very nice and clean facilities. The facial was relaxing and my skin felt hydrated afterwards. Wish I had planned and used the saunas and pool before... maybe next time. read more

The Spa at Silver Legacy - Relaxing lounge area - Day Spas Near Me - Reno, Nevada

I had a great mani/pedi with Lyssa - so great I've booked another one for when I return to Reno in a month! I waited in the main spa lounge upon arrival. It's a beautiful, contemporary area with unique furniture and access to the spa-only hot tubs. There were also refreshments - fruit, protein snacks and bottled water. The salon is intimate, extremely clean, and modern. Everyone was very friendly in the salon and Lyssa is a good conversationalist. She gave me my first mani/pedi since pre-COVID times, so I was long overdue! I was so relaxed during my pedicure, when Lyssa left me while I had a paraffin treatment, I fell asleep! I look forward to returning to the spa for massage therapy and other treatments. Only complaint: As of October the spa was not offering sparkling wine with services (even for purchase) which is a bummer, given that they used to do so even in mid-2020. read more

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We usually go to another spa in Reno. We gave silver legacy a try. Seriously it was the best massage for me and my husband. I had Brad. He was awesome. Thank you! read more

Manicure from Malou was wonderful. Nice conversation, manicure done with care and not rushed. I was a bit early so was able to wait in the spa lounge, light snacks and fruit flavored water. Unlike other casino spas I've been to, only massages and facials give you access to spa amenities. $60/day to access those. If I was here longer I'd try another service, overall I recommend. read more

I didn't have an appointment but after going to the gym I asked if I could check out the amenities for future use. After visiting multiple resort spas, Silver Legacy's looks quite spacey with lots of different amenities and co Ed areas that some spas don't have. For a Saturday morning in October they didn't seem busy and you can access the out door pool. They also have snacks too! The staff seemed super friendly. I saw the price list and it's around the same price compared to other resorts like a little over $100 for a 50 minute massage. I definitely want to book one if I return in the future. read more

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I went here to get my hair done. The color I wanted wasn't available, but the technician Malou went out of her way to make it right. She combined four different colors to get the desired effect. She spent two and a half hours working with my hair to ensure that the color saturated my hair completely. When she was finished, she took extra care to wash and condition my hair and added a heat protectant spray to protect the color. When she was finished she took the time to curl my hair. While we were waiting for the color to set, she went and got us champagne, fruit and nuts. My husband and I enjoyed the little refreshments while she took her time drying and styling my hair. When she finished she did light hairspray to help keep the curl. The over all vibe was comfortable and welcoming. I am disabled and Malou went out of her way to accommodate me. read more

The Spa at Silver Legacy - Color - Day Spas Near Me - Reno, Nevada

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I had a lovely first time here! Maria was very sweet and helpful with showing me the facilities and making me feel welcome. My massage therapist Skyler had a nice rhythmic flow and by the end of the session I was so relaxed. The spa itself was very clean and lush throughout. I can't wait to come back for more services! read more

This is such a nice spa! We got massages and both were really good! The amenities are nice and well maintained. The staff was super friendly including spa attendants. They have a sauna and steam room in the women's and men's room and then a co-Ed salt room. Only downside is that the pool is shared with the hotel but beside that I really love this spa! read more

The Spa at Silver Legacy - Day Spas Near Me - Reno, Nevada

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I really enjoyed my deep tissue massage and appreciated being able to book it same day. Felt great after. Very relaxing. I didn't really understand the salt room, but I tried it and I still feel fine the next day lol. The spa was the best part of this place. read more

The Spa at Silver Legacy - Salt Room - Day Spas Near Me - Reno, Nevada

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Wow what an amazing service Zenaida did my pedi and it was amazing I love her attitude style and flow. She was so much fun and made me feel amazing when I was finished. Thank you for the spa treatment. I then walked the gym salt room and pool I will be going back for sure!!! Ashley did my eye brows, lips and chin and the wax is so fresh and nice. I was expecting strips to remove it which suck and she used the hardened wax that was perfect. It only hurt a little bit... she was so sweet and kind. I found out I work with her mom.. thank you for being awesome!!! read more

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My friend and I came in for massages between Christmas and New Years. I know they just renovated the spa and I had seen some posts about it from local influencers. I got a 60-minute Swedish massage, and the service itself was awesome. The Masseuse listened to what I wanted out of the massage and provide a customized service. As a local, I got a complimentary glass of champagne after my service and an aromatherapy upgrade during my massage. Now, as far as I've heard, the offerings in terms of saunas, pools, etc. are not as extensive as at the Atlantis or Peppermill, but this spa is really nice! There's plenty of places to relax and their outdoor pool and spa space were under construction, but I imagine it will be very nice once it's done. The women's locker room was stunning, the robes were very comfortable and I thoroughly enjoyed a very relaxing day there. read more

The Spa at Silver Legacy - Locals get a glass of champagne! - Day Spas Near Me - Reno, Nevada

I just happened to wander into the spa and they had one opening left. It was with Nick. I'm so glad I booked it! Nick is talented and a natural at what he does! I got the signature but asked for firm pressure. Nick gave firm and effective pressure with out being painful. He has 20 years experience and it shows. He pays attention to detail and knows his anatomy. As a fellow massage therapist and former instructor of two schools ( he didn't know) I can highly recommend Nick for spa services here. You will be in good hands literally! read more

The Spa at Silver Legacy - Relaxing in the waiting area. - Day Spas Near Me - Reno, Nevada

I know that I can be Queen of the Superlatives at times but that was literally the best massage of my life! I mean 1. I told my masseuse (Nick - HIGHLY RECOMMEND!) that my sciatica has been bothering me and before the massage, so he did some pressure points and stretches. It was completely perfect- hit the nail on the head. 2. I did a "Fiery Stone Massage". Never heard of it before but I will do it anytime I see it now! It's hot stones and frozen marble stones at the same time. He had one in each hand - INCREDIBLE! It is apparently really good for your muscles but it also just felt incredible! 3. I love head massages - one of my favorite parts - but usually it happens once and they move on. He did it three separate times! Used it like a transition between arms/legs/back - amazing! 4. Perfect pressure. Relaxing, not too much digging. Sometimes people go crazy when I say sciatica and they just dig until it's uncomfortable. Not him. Gave it gentle attention Seriously. Best. Massage. EVER read more

The Spa at Silver Legacy - This is just the face of pure joy and relaxation after an amazing massage! - Day Spas Near Me - Reno, Nevada

No jacuzzi it's broken. Just steam room and sauna paid $60 for day pass. There's better spa else where don't have enough masseuse to get a massage. read more

Wow! 1st time here and wasn't provided a tour of the facility. They were short staffed and rushed the whole time. Don't waste your money on a massage here. Go to the Peppermill! read more

Don't waste your money! There are other spas in the area that offer way better services and amenities. Arrived early for appointment got called back 10 minutes after appointment time, service ended on time. Very disappointed that because provider was running late I did not receive my entire time allotted for service. Thought it was a fluke but my friend also had same experience with a different provider. Won't be going back!! read more

Wonderful experience. Had a deep tissue massage and it was wonderful. Very relaxing and peaceful read more

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I had fairly low expectations for the spa here but I have to say, I was SO happy with my experience there! I can't speak to the massage services, but the Salon and Salon staff are bomb! Lyssa did my pedi/mani and Malou did my hair/blow out for a night out. They were both so attentive, genuinely caring, talented and thorough. I come to Reno a couple times a year and cannot wait to come back to see them! The spa was very clean and everyone was polite and prompt. Definitely recommend. read more

The Spa at Silver Legacy - Loved the color! - Day Spas Near Me - Reno, Nevada

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My first time to the spa was fantastic. I took a tour before deciding to try it out. The workers here are nice and friendly. The spa without massage is only $25 when you stay at Silver Legacy Hotel. I was surprise with all the supplies they offered after the spa. I really love the co-ed area with a out door spa. The quiet lounge area was so relaxing that I fell asleep for a couple of minutes. The steam room made me sweat a lot compare to the sauna. Love how relax the spa was for me and the skin fill so smooth like a baby's bottom. read more

Silver Legacy recently remodeled their old Spa, they tore down the whole 4th floor and rebuilt a brand new Spa/Salon. My experience was 3.5 stars. I give them 4 because I think they are "TO EARLY TO REVIEW." After a long week of midterms at school, I decided to treat myself with a facial, a hairdo and a day at the spa. I made the reservations online which I found very convenient. They had an opening for Friday, so I took it. The appointment was at 1 pm I arrived at 12 so that I could enjoy the amenities of the Spa. When I arrived Mimi, a girl on the front desk, gave me a tour of the place. The Place: Really nice facilities, everything is brand new. Women locker room has a sauna and a steam room. The steam room was very pretty; it was all made with tiny bathroom tiles. Lockers and bathroom area looked good. They have a pink Himalayan salt chamber that helps your sinuses and stuffy nose. I personally think their "Relaxation area" is too bright. All the reflexion from the pool area was getting in the room. I was very disappointed after the tour when I learned the pool and jacuzzi were not open yet. I think the staff should disclose the customers before arrival. I never received a call telling me the pool or jacuzzi were not working. They did not give me a choice. I could easily go somewhere else. The Food: Since there was no pool, I worried there was no food. I asked Mimi, and she showed me the menu. The menu is small, and honestly, nothing seemed yummy. I went ahead an order a tuna salad, and a champagne glass. The tuna was OK, the lettuce and tomatoes had no dressing! It was a dry salad, and the tomatoes had a bad aftertaste. So I only ate the tuna. The Service: I was ready to give this place a one star after Summer, my skin specialist, came to get me at the waiting area. She took me to the treatment room and gave me one of the best facials I have ever had! My skin felt like silk right after the treatment. She cleaned my pores and extracted impurities. The products are settled, they don't have a strong smell, and they don't pitch or feel weird. After my awesome facial, I had my hairdo. The salon was good. I'm very picky about my hair. I only let 2 ladies in Reno touch my hair. The products in the salon were cheap. The result was ok, but I don't think I'll get my hair done there again. Overall, I'm on those situations where I don't know what to rate. I would say 3.5 stars- to the Spa facility and staff service 5 stars- to Summer and the amazing facial 2 Stars- to the dry tuna salad. Avg: 3.5 read more

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Silver Legacy in Reno Nick your the best ever..thanks for best massage ever. I will be back. read more

The Spa at Silver Legacy - The spa at Silver Legacy in Reno i Nick your the best ever - Day Spas Near Me - Reno, Nevada

A couples massage after a week of skiing. The therapists were knowledgeable and had great hands. The Fiery Snow Massage was relaxing and invigorating, the perfect ending to a physical week. The therapists gave us suggestions for working out our problem spots when we get home. Thank you Michelle and Nicholas! read more

We booked a couples massage at the Silver Legacy Spa. Nick and Janice helped us feel comfortable and focused on the spots that needed attention. The Spa itself has been remodeled and looks fabulous. Great salt room to clear the head and sinuses. Nick was my masseuse and Janice was my boyfriends. We were both quite happy and floated out at the end. I would recommend both the spa and Nick or Janice...magic hands for sure. read more

Came in for facials with 2 girlfriends and we had a WONDERFUL time! This place is beautiful. It's spacious and spread out with plenty of areas to relax. The service is outstanding and my facial was incredible! (Kai) We had complimentary champagne that was super yummy. I would have given a 5 star rating if not for one thing, we called and made our appointments a few weeks ago and were told that they accepted Spafinder gift cards. All 3 of us went to get them. When we checked out we were told that they stopped accepting them 5 days earlier so ours were not used. We will use them elsewhere but should have been told when we made these appointments. Kinda disappointing at the end if a great day. read more

We planned my sister's bachelorette weekend at the Silver Legacy spa months in advance and our experience the day of was awful every step of the way. They made a mistake about our reservation and, while they accommodated a change without charging us, they treated us badly for the rest of our stay. They refused a female therapist for one member of our party who was a sexual assault survivor. Two of the four spa facilities (the hot tub and the sauna) were out of order. We found ourselves mostly sitting around and wondering what to do since nothing worked out. The staff was extremely rude, combative, and unprofessional whenever we tried to raise our concerns. The staff is also just loud, making it hard to relax. There are a lot of great spas in the Reno area. This is not one of them. UPDATE: There is a response to my review by the spa saying they're interested in speaking to me. They aren't. My sister who made the reservation contacted the manager to raise her complaints. They blew her off. (Again.) Seriously. Don't go to this spa. read more

Easy to book services on line, timely service and the massage was just right. The locker room was clean and in order, but could be fancier for the price. I didn't hang out so I can't say much about the other amenities (i.e. sauna, hot tub, etc). read more

Malou is the BEST for cut and color! She did such an amazing balayage! I have long, dark, and thick hair and she worked honey-caramelized miracles! Went above and beyond my limited expectations! Worth it! The staff in general were friendly, thorough, and overall super chill! The entire facility was well kept and clean and fulfilled all COVID protocols. I am not one to come back to the same salon twice, but if ALL their stylists are as diligent and skilled as Malou and honest to God loves what they do with a passion? I will be for sure a repeat customer! Malou is the best! I will be back! I think I may try out their other services! read more

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The Spa at Silver Legacy is unbelievable (and the prices reflect it). Every detail was thought out perfectly. I would live here if I could. The staff were so kind and the women keeping the locker areas stocked were very helpful. Pro tip- book spa services each day you are there and you get access to full spa facilities all day. read more

I made a facial reservation an hour before I went for an appointment. The women that I called to was so sweet and told me everything I needed to know and do prior to coming in. She even suggested I come the minute we hung up the phone to take advantage for the amenities they had inside. I absolutely love this spa! Upon arrival, I was helped right away by Jose and Heidi, they had be sign a paper and took me in right away. Kristina gave me tour of the whole place. She was extremely knowledgeable of everything inside, offered drinks and snacks. She even made easy conversation with me! I hope to run into her again the next time I come here! Maura is the esthetician who gave me my customized deep cleansing facial. Very sweet and soft spoken. She first asked me what I really wanted out of the facial and I said "little bit of everything" and girl, did she deliver! She talked me through the whole process and everything she did and put on my face. Two thumbs up for her and I hope to have her again. After my treatment, Kristina encouraged me to use all the amenities. I spent at least 15 mins in each one. The pink Himalayan rock salt room was so peaceful! I loved the room where you can lay down and there was a lavender infused neck pillow and blanket that was excellent. You can also sit in a hanging egg-- kinda like a hammock. Sauna was a lot smaller than I've been to before but it was great! I loved the steam room, that was my favorite, I almost fell asleep!! (Beware: when it's time to restem the room it makes this loud annoying sound for about 2 minutes). Overall, I highly suggest you come here! I came here solely for an over due- much needed mommy time! Next time I come to Reno, I'll definitely come back! Thanks again ladies and gentlemen of the Spa! read more

If you get to the Row. You need to spend a day at the Spa in the silver legacy hotel. Before you leave get a massage by Janice. Best massage I ever had. Very professional and paid attention to where I had pain and discomfort. read more

Initial impressions: why does the spa not open until 9am on a Saturday - no spa fee for El Dorado guest thank you I was expecting to pay $25 - no tour for me probably because I did not book 4 services at about $525+ until after I visited the steam room - I wish there was like an iPad or kiosk so I could see what services were available when like when I purchase a movie ticket at a theater. The lockers are nice. I like the locking system. Robe was a bit small, flip flops ok. Showers pretty good although the pressure and temperature were adequate I would have liked a bit more flexibility in the overhead. Plenty of room in the shower. Conditioner was about gone. Sadly the jacuzzi was closed I really needed it! Steam room and sauna are nice but not too hot. TV area small. Attendants were ok. Nice, big, but bright waiting areas, limited snacks, drinks, free or on the menu. The himalayian salt room did not seem to add much value. Facial was above average, black heads removed without pain. A customer missed and was charged but that allowed me to get a derp tissue massage, great room, massage could have been deeper. Pedicure was pretty good, could have used a couple minutes massaging my calves. Reflexology was pretty good but again could have been deeper. Check out was easy but I don't like that they include a tip because I would rather customize and allocate based on my customer experience. No openings for a haircut, stylist had to take over as manager but this is a temporary situation. Music was nice. read more

I booked the hot stone massage for Saturday 1/26/19. Adrian was my masseuse and couldn't have been better. The massage was amazing and I never felt uncomfortable. He took my lead when I started asking him questions and we talked the entire time. Very very enjoyable. Yes, they automatically added a 20% tip but I was told and asked if this was acceptable. I would book again in a heart beat and will be sure to ask for Adrian! read more

My husband and I both had great massages this weekend. The decor was very nice and the entire staff was excellent and very friendly. Mabel was my massage therapist and that was the best massage I have ever had. I plan on scheduling another one during our next visit. read more

I would like to send a big shout out to Mlou and Courtney for a fabulous job on my hair (as usual) And I love my beautiful Pedicure!! Thank you Miss Malou for staying late and all of the pampering ... read more

My sister and I planned a relaxing day at the spa and after doing some online research we decided to try a relatively new spa in town, at the Silver Legacy. On their website it looked really nice, stating that there was "Coed hot soaking tubs and shaded seating and sunbathing area at the al fresco natatorium" and "Seven hydrotherapy soaking tubs ". We booked a 90 minute massage for the afternoon and arrived early to enjoy a spa day relaxing at the pool or soaking in one of their tubs, however we found quickly that the hydrotherapy pools were reserved only for treatments and the pool was a shared space between the spa and all hotel guests. Also, there was not any shaded space at the pool at all, not even an overhang or an umbrella. The pool area quickly filled with children and it became loud and too hot in the sun without shade. There is a separate jacuzzi area outside for spa guests, however, it is only separated from the pool by a gate and is not private nor quiet and relaxing. Inside the spa area, there is a sauna and steam room in the locker rooms and a salt room to sit in. Besides that there isn't much at all. There are many comfy chairs to sit in but no plunge pools or jacuzzis or anything else indoors. There was not much to do all day unless you want to sit outside in the sun with all the hotel guests. We went to the desk to see if we could book another service as a way to spend our time and were told that they had no technicians available so they could not accommodate us. When I was taken back to my massage, there was a fire alarm test about 15 minutes in, right when I was feeling relaxed. The fire alarm was a test and lasted about five minutes. During this time there was an interruption in music and a bright blinking strobe light. I understand that this wasn't the Spas fault as the tests are done by the hotel, however, I wasn't able to really fully enjoy my massage that I paid $190 for after that. When we were settling our bill after the massage, there were three spa employees talking at the front desk about a man who was a previous employee who shows up drunk and enters the women's locker room. They were saying that all they can do is call security when it happens. The woman who was helping me settle my bill actually walked over to them to say "there are spa guests in here" and the three employees looked at me, rolled their eyes and shrugged their shoulders. It made me feel so uncomfortable that this was happening at this spa but that it was clearly not being taken seriously by staff was extremely troubling. Overall I was very dissatisfied with my relaxing spa day. I will not be returning. I let the front desk know of my unpleasant experience a couple times over the day and their response was sorry, but there is nothing they can do. Once they did say maybe they could get me a free glass of champagne, however, as a non-drinker this was not at all helpful. read more

The Spa at Silver Legacy - Pool area - Day Spas Near Me - Reno, Nevada

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I'm happy to give this review because it was a good experience in every way. My massage therapist was named Spencer and was a magician! My back and legs were sore after a session with my trainer the day before and Spence went right to work. When I left that place, I felt like I was walking on air. Thanks Spencer--I will be back no doubt. read more

After reading the response to my review, it seems clearer why they have not corrected the problem of noise which many reviewers complain about. The response does not match my concerns!? read more

Hmm well I was not awed unfortunately. The pictures on the site defiantly look much nicer than the actual spa. The pool jacuzzi area was very disappointing for me. there was a tacky partition wall between the jacuzzi that was for the spa and the hotel pool with ppl screaming and jumping in the pool. There were no towels out there either. But the ambiance inside the spa area was very modern and beautiful. Lovely area for couples to enjoy the spa together. My boyfriend and I love going to the spa together. It's very important to me to choose a spa that has a outstanding coed are to enjoy. The food are was also very disappointing. Though food and champagne was outstanding but there is no service in the pool are, you have to actually leave the spa with your robe to get the food. And it when you get there it's just a little grab and go place. I was looking for luxury, relaxing, nice seating area... we spent a good five hours at the spa so i wanted a better dining experience. We also got massages that were incredible! I have never seen a massage table as comfortable as this anywhere! and I go to spas in very luxurious places. If I was rating the massage only, I would give this place a 5star review. But I'm reviewing the spa as a whole and it just didn't do it for me. If I go back to Reno agin, I personally would not go back to Silver Legacy at all. I have been to other spas in Reno and I had much better experience. read more

LOVED Nicolas!!!! Booked a sugar scrub and massage, best I've every had! Nicolas's massage technique is very smooth and fluid. Positioned my legs at different angles and was able to massage muscles that are usually missed. Just get on the table and let Nicolas do his thing! read more