1. The Sound Guy

    0

    Phoenix, AZ

    The Sound Guy

    4.7 (49 reviews)
    Closed • 9:00 am - 4:00 pm

    Get pricing

    Response quality

    Excellent

    Response time

    2 hours

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    Recommended Reviews - The Sound Guy

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    4 years ago

    I requested an estimate for services and got a prompt response.

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Business owner information

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    Guy F.

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    7 years ago

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    5 years ago

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    4 years ago

    the owner Guy had excellent service, good price and seems very honest! highly recommended to everyone

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    7 years ago

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    Page 2 of 2

    Ask the Community - The Sound Guy

    Review Highlights - The Sound Guy

    “He then went out of his way to come out to my house and repair my 1960's Zenith stereo console and record player.”

    Mentioned in 5 reviews

    Read more highlights

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    Audio Video Excellence

    Audio Video Excellence

    (14 reviews)

    $$$

    The installation with them went smoothly I was very happy. However, the post-support experience…read morewas a different story. I emailed and called them multiple times, but I never received a response. Later, I discovered that the phone number in my Control4 to contact them was incorrect, but the email address I used was correct so that is on them. After a month of waiting, I finally reached someone via phone and asked for some programming changes. A few days later I noticed that some of my requests had been completed but not the rest. I had to chase them down to thank them for doing while inquiring when I could expect the rest. What's most frustrating about this whole process is all but one of my emails went unanswered and they responded to me as if I was just saying Hello. A few days ago, I finally spoke with an Ethan was friendly and promised to be my liaison. However, my request to have programming done for my Control4 to include my Marantz receiver has not progressed at all and there has been no communication. I would not have a problem if it took them 30 days to complete the issue, but the lack of communication is appalling. It's been a horrible experience. I happen to own a complimentary business to theirs and unfortunately would not be able to recommend them.

    We hired Bob and his team to complete a full control 4 system at our home, wire and install a fully…read moreintegrated theater system, outdoor/indoor speakers, security cameras, automated blinds, and installation of new tvs in virtually every room. His team was not the cheapest but you pay for what you get. I owned and operated an electrical company in Washington state that was very large and i had certain standards. I wasn't sure what the expectations would be down in Arizona. From day one Bob was never pushy, he offered suggestions and ultimately completed our project on time and as promised. A job this size always comes with drywall damage and I knew that going into it. But it was very minor and at the end of the project you literally cannot notice any repairs. This company definitely knows high end home service for sure. Upon completion, the programming team came out to politely show my wife and I how the system worked from our phones, tablets, and more. Not once did our questions get overlooked the team took the time to log us into everything and I couldn't be more happy with the end result. Once we had more time to understand the system we added even more light switches to the program. If you have a large home and want the extra wow factor, and convenience of full automation of would say look no further than this group of professional, patient people.

    LMC Home Entertainment - Macintosh equipment

    LMC Home Entertainment

    (6 reviews)

    $$$$

    Country Trace

    If you Are a card carrying member of the audiophile world, then you are welcome in this place. I…read morewould suggest that if you are just a regular old record player and speakers guy, you probably don't need to go in there because this place carries only the highest-end equipment, period. Although if you want to know more about room configuration and damping or if you're really excited, you may want to take a listen to the new $750,000 Wilson speakers that they have on display. There are actually two pairs, and I think they are just the most amazing speakers in the world. Frankly, I simply can't afford them. I have really outstanding speakers, but nothing like that, and it couldn't fit in my room in any event. They carry Burmester and some Macintosh gear, a lot of Wilson Audio equipment, a lot of integrated amplifiers. They also carry Bob Carver's new amplifier systems, which are upwards of half a million bucks if you have that much money to spend. Worth a visit just for the education alone, but my phono preamp went Caput ( thank yiu for going out of business cuz the owner died and didn't give anyone the password, so that beautiful transimpedence cartridge preamp is unable to be repaired cuz even citcuit diaragams are lost. So off to Phoenix for a new Burmeister 100 step-up amp . To give you perspective, a new step.up amp.eas & 22,000. The only thing missing is follow up on shipping, which is abysmal. Oh, they service my Linn Sondek and in my opinion they are close in quality to Stan at Shellys Audio in LA. Who is king of Llnn setup in the USA? And, hey, if you've got close to a couple hundred grand burning a hole in your pocket, yiu can get a speaker or even two. Great place if you have the coin The follks are super nice and knowledgeable with a no push sales technique.

    Wanted to have equipment that was purchased at LMC moved to my new home address. First, I was…read morequoted a price which I accepted, then I was told they will not move the equipment. Further that they could not help me with a company that would move the 9 Macintosh boxes! Would not buy equipment from them again - not the kind of customer service that I expect from a company that sells top of the line equipment. Very disappointed with this company.

    Sun Valley Stereo

    Sun Valley Stereo

    (287 reviews)

    $$

    My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

    The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

    The Sound Guy - electronicsrepair - Updated October 2026

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