1. Audio Video Excellence

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Scottsdale, AZ

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Audio Video Excellence

3.7 (14 reviews)
Closed • 9:00 am - 5:00 pm

Services - Audio Video Excellence

Home theater calibration

Component automation

Home system automation

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Oasis Luxury Smart Homes - The Room!

Oasis Luxury Smart Homes

(58 reviews)

Kris ( and Travis) did a great job installing a Home Theater system in our home. They even came in…read more"under budget" because they were able to complete the job in fewer hours than anticipated! I highly recommend DVAV. Scott R

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

Mythic Sound, Lighting, and Shade

Mythic Sound, Lighting, and Shade

(90 reviews)

Country Trace

We were doing some renovations and Phillip came to our house to do the work. He was communicative,…read moreprepared, and cleaned up after himself like he was never there. He went above and beyond what I've seen and am used to from other electricians. Highly recommend this company!

So, you're looking to find a home theater vendor, or a smart home designer/installer, or you just…read moreneed your spiffy new flat screen hung on the wall. Well, your search ends here. The folks at Mythic Theater are absolutely the guys/gals for the job. Joe arrived at our house with a fantastic attitude and quickly came up with a plan for our home despite our complete lack of knowledge or the ability to give him even the slightest hint of a desired scope of work. "Make it awesome", we said. "Do you have a budget?" he asked. "Uh...the least amount of money required to achieve said awesomeness?" "I got you, fam." He came back in a couple of weeks with a proposal, and he did indeed get us. Clearly not his first rodeo dealing with AV dumb-dumbs. His crew showed up at the prescribed time and date, and in relatively short order, started cutting several holes in our walls and ceilings. They were such kickass guys, we didn't even care that our house was swiss cheese, and we welcomed them back over and over again. I promise - if anyone else came over and put holes in our walls, we'd probably ask them to leave ASAP. (Spoiler alert - they put it all back together and you can't even tell it happened.) The whole Mythic team was great to work with and patient with our questions and mid-job changes. At the end of the job, it was indeed awesome. Joe selected some great elements that work well in the house, especially the sound deadening to fix the echo we used to have. We now have whole home audio, a fantastic surround sound system in the living room, a patio TV and speakers, significantly updated systems in a couple of out-buildings, and as much lighting automation as a couple of cranky Gen-Xers can tolerate. I can't recommend them enough. 11/10

Audio Video Excellence - hometheatreinstallation - Updated October 2026

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