We were moving to a new house and needed our televisions moved. We had purchased our systems…read morethrough Jerry's. They came out to our new location for site visit. They made some recommendations that would enhance the installation. They came on the day of the move and got everything disassembled and ready for the movers. The next day they came to our new house and installed our equipment. They do great work and take the time and care to make sure it is to the customer's satisfaction. If you are looking to get audio or video equipment or components, these are the people to call. They take great care before, during and after to make sure the customer is satisfied. Many thanks, we appreciate the work you do!

We specifically requested a TV mount that could be adjusted up and down. Instead, the installers…read morearrived with only a fixed mount and installed the TV extremely high on the wall. The result is uncomfortable to watch and not what we asked for. It's very disappointing to have paid $430 for a job that didn't follow our request and now has to be redone by another company. Disappointing

B&O..not "BO" mind you... is a legendary Danish company creating completely BAD ASS audio…read moreequipment. I'd say it's like the Bose of Europe...only with stunning Scandinavian design, better sound quality, and a significantly heftier price. For this location of Bang & Olufsen (of which they do not have that many in-person stores...I've previously purchased online only), it's nestled between the Scottsdale Airport and Scottsdale Quarter, in a VERY unassuming business park building. In fact, when I found it (very SMALL sign on Butherus to lead the way to the parking lot), I actually thought I had gotten the address wrong, as it looked much more like a B&O location that might do professional home audio installations. Alas, I was in the correct place - they have a small side "PLAY" room that allows you to try out all the gear and see/touch them in person and check out the sound quality and easily compare. I had called the day prior inquiring about a limited time floor sample sale that I had seen on the B&O website, and I was told Kaitlyn was the expert on headphones and would be there to help me. Indeed, she IS a wonderful sales person - incredibly knowledgeable, kind, and very, very patient for my approximately 1000 questions. I ended up buying 2 items (with plans to buy another once some new, more bold colors come out for the EQ in-ear headphones). I'm DEFINITELY not in the market for the home audio items, which can get extremely pricey. Like... EXTREMELY pricey!!! But, it was actually a lot of fun to try out the fancy-pants home audio setups, in a sort of "maybe my life will turn out such that I can afford a home full of B&O gear"! For now, however, I'll enjoy my fancy-pants headphones (the BEST BEST BEST ever) with up to 50 hours of battery life in an altogether beautiful package.

Brian and his team really focus on representing the B&O brand and providing great customer service…read moreexperience. We are new to the area and have a bunch of B&O gear that needed to be tied into our new house. They have been really responsive to our needs and help us with two TV installations / integrations so far. I am definitely going back to them when we are ready for the BeoVision Harmony upgrade.

Jeff had a guy asp , knew his job fixing my 3 Samsung tvs. Can't say enough about Martin. Jeff 's…read moreCo is fantastic! Coming back on the next project. Barbra & Ron Gradozzi

Jeff met with me this week to address my audio visual system needs and I was very impressed with…read morehis knowledge and expertise. He was on time, efficient and extremely honest and fair. Everything you want from a service company and yet far to many fall short. Not Jeff and his company. Highly recommend!

*****UNRELIABLE***** Greg failed to show up for our…read morescheduled appointment by suspiciously calling 1hr before time to indicate he had a "Family Emergency". Calling him back after waiting several weeks he then admitted he accepted another job and would not EVER be able to fulfill our agreement. If you have a medium to small sized job, do not waste time calling Definitive Entertainment. As they will most likely turn down your small job at the last min to accept a larger paying one. (Or possibly call to cancel with a last second "Family Emergency" on you.)

We recently used Definitive Entertainment to setup our home…read morestereo system, wall mount four TVs and install speakers. The quality of work has been top notch. Gregory and his team worked within our budget setting up a great sound system for our home. Hard to find truly dedicated professionals who take pride in their work and have a passion for their craft. Outstanding work ethic, as well. Highly recommend their services.

I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

DO NOT GET UNDER CONTRACT WITH THIS COMPANY!!…read more They get you into a 5 year contract and the system never works right! We have had DOZENS of false alarm calls to the PD and every time they come out to fix an issue a new one pops up. The system has never worked properly and they do not have a performance clause in the contract so you can't cancel if they don't perform. We finally had to cancel all monitoring and let them bill us monthly for an unused service until our 5 year contract is up. Over the last 3.5 years we have had at least 40 times where a sensor has a low battery, a door sensor doesn't line up right or a control panel loses power and we get a false alarm in the middle of the night. Do yourself a favor and find a more reliable company that isn't into a 5 year contract auto renewal and doesn't have a performance clause in the contract. Response to Owner: We have been in contact with Jennifer Little multiple times about this issue and was told there is nothing your company is willing to do. I spoke with her myself this morning actually. Please feel free to review and get back with me if you are willing to help.

These guys are very good at their job, our system is great, the quality of monitoring is…read moreunebetable, and I work with Alexxis over here alot and she is amazing at her job making sure things are working great post-install. It doesnt get any better than these folks. Their system is very robust.

Great AV store full of TVs and other appliances…read more If you're looking to buy a turntable needle in the greater Phoenix area this store is a good solution Andrew was very nice and helpful with my purchases as well.

Never buy from Walt's. You'll regret it! There's a reason they have an F rating with the BBB. They…read moresell broken equipment as new. I bought a $1,000 Denon receiver that never worked. I contacted Denon within 4 days to report issues. They were unable to fix the issues within the 30 days, not knowing the machine was broken. It had to be sent to CA to be repaired and Walt's wont make good on the damaged equipment they sold. They rip you off with damaged inventory they sell as new. They are crooks!

Al was knowledgeable, fast, efficient and friendly. He was able to schedule me in fast and knew…read moreexactly how to make the wired Ring doorbell work with the existing doorbell.

I found Al's Home Automation through a Yelp search when my Lorex home security system was having…read moremultiple issues with both the cameras and DVR. From start to finish, my experience was fantastic. Al was easy to reach, very responsive, and showed up promptly. When he came out, he went above and beyond to get everything working again, and I was amazed at how much he accomplished in just a few short hours. He even brought his adult daughter along to assist--she was so kind and together they made a great team. On top of the excellent service, his prices were extremely reasonable. Whether you're looking to install a new security system or repair an existing one, I highly recommend Al's Home Automation!