Very professional, polite. They were able to do a very fast turn around for an alteration. Highly…read morerecommend.

Had a great experience here! I got my jeans hemmed and they were ready within a day. Fast…read moreturnaround, great quality work, and everything fit perfectly. Highly recommend!

I had made an appointment but per the signage on her door she does take in Walk ins. She altered my…read moredress so wonderfully. When i had first bought the dress i was about 30 pounds heavier so she took in the dress and hemmed it so it was a little shorter (so that I don't trip over my own feet). I can't even tell that she had made any alterations but I can't surely feel it with the way it fits! I highly recommend her to do any alterations!

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction

Quick and efficient! Need a suit taken up last minute and had it ready within 48 hours. Everything…read more'fit like a glove'!

After struggling with a huge waist gap on all my pants my whole life, I finally decided to get them…read morealtered and they look so good, I want to cry! $50 Zara jeans with a $28 alteration and they look like a million bucks. Also, the lady who marked my pants for me was so sweet. I told her I was getting them altered even tho I still had 10 lbs to lose and she was like you're doing great! Highly recommend getting your alterations done here and if you were hesitant to get alterations - do it! It's a game changer!

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

If you're having a bad day, just know that your day could be so much worse if you take your clothes…read moreto Donna's alterations. Updates on my experience: It's Wednesday, my dress still isn't ready. But no worries, communication has improved except my name isn't Jamie and my dress isn't a size large. This place deserves 0 stars, I did buy a new dress and if they charge me for alterations on a dress that wasn't ready for 3 weeks I'll cut my loses and leave it there. What a shame. Do better @Donna's Alterations. p.s. Sorry you're going through the same thing Jamie Edit to Wed. afternoon: I was able to pick up my dress today... and... I was feeling better when I went to pickup the dress because the original worker was there and the guy cashing me out was much nicer. That being said, the only difference between my dress two weeks ago now and today is that there is fabric sewed on crooked. There is no sweetheart alteration to the neckline, it's the exact same. I payed $139 for them to sew on lace. To the original neckline. That's right, quite literally would have saved time and money if I left the dress there. SO THANKFUL I HAVE A BACKUP DRESS. This place truly deserves 0 stars. What a disappointment. Glad I prepared for the worst outcome because that's exactly what I got.

This is the best shop in town. I have taken my clothing here for over 30 years and have never been…read moredisappointed, not even one time. Bang (this is his first name) has done everything perfectly. He and his wife moved to the US in 1974.

Had several jackets tailored and they were perfect…read more This place does amazing work. When you want or done right, this is the place. They are very detailed, courteous and professional.

Lovely lady Quick service. She did a fabulous job on my…read moremother of the groom dress and my son's gf dress. Great prices. Highly recommend

Great work! Also good communication: gave quick response to questions. Thanks again for your…read moreservice!

Fabulous service. Beautiful results. Had it ready in plenty of time. Will be returning next time I…read moreneed alterations, repairs ... etc. Wish I would've found this business a long time ago! 5 stars PLUS! Very reasonable pricing, especially given the timeliness and quality of her work!

Becky has sewn the patches on our leather vests for years. She is very kind, does a great job and…read moreis reasonably priced. Her turn around is very reasonable too. Very personable and professional seamstress!!

I will never go anywhere else. The lady at LS is so nice and got my suit altered perfectly. It was…read morealso half the price that I expected to pay. Thank you so much!

Just needed something simple altered-wide leg sweatpants-needed a few inches off the bottom, cheap…read moreand nice hemline (double hem the original style) . Would go back again!

Great store. Lots of classes and fabric. They also have patterns by independent designers e.g. Mary…read moreMulari, By Annie, Sallie Tomato. They also have a wonderful collection of purse hardware.

I don't recommend this business. Very rude staff. Would rather talk amongst themselves than help…read moretheir paying customers. Packaged products are not what is in the package. Missing pieces. Not willing to make it right.

My alterations here are always on point! Best tailor in indy for sure; and great prices to boot…read more She even fixed a rip in my infants car seat!

I can't say enough amazing things about LD Alterations! The experience was straightforward, the…read morepricing fair, and the results: phenomenal! I came to LD Alterations with the dress that was at least 2 to 4 sizes too large. We had 2-3 fittings and done! But the week before the wedding I realized I had lost weight and the dress no longer fit! LD Alterations got me in same-day (Wednesday) and I walked the aisle in a perfectly refit dress on A