The desk clerk at our hotel recommended this restaurant. It was a Monday, and they are closed on…read moreMondays. So, we came tonight, Tuesday, at about 6:15. The place was very busy, and there was a wait. However, their system for handling new arrivals was disorganized. An older woman stood at a counter, and everyone lined up behind her. But, she never said anything, chatting with an employee, and no employees took charge. I walked to a register and was given a buzzer. Other people came after us, and also lined up behind this woman. Confusing and annoying.
We waited about 15-20 minutes, and were seated. This was the only part of our experience that was good; a view of the lake.
We waited close to 10 minutes, and our server came over, a young woman named Kiley. All of the servers were hustling, and I suspect they had too many tables. So, while she was doing her best, we received only average service. My wife being the generous, compassionate person that she is, we still tipped her 20%.
The food was the worst part. We both had the surf and turf, an 8 oz sirloin steak and four jumbo shrimp. It comes with soup or salad (we chose salad) and two sides (we had a baked potato and fruit.
Our salad and entree came out at the same time, which is a first world problem. Still, salads usually come out first and I prefer it that way. The baked potato was good, as was the salad.
On the other hand, I was looking forward to grilled shrimp and these were breaded. Bummer. The fruit was like a canned fruit cocktail. Really? And the absolute worst: the steak. We asked for medium. It was dry, tough, and chewy. Essentially inedible, though I tried, but ultimately left a good portion uneaten. My wife did the same.
This was the fourth place we ate at since arriving yesterday morning, and the only true disappointment. I'm not counting the hotel breakfast because you know what those complimentary breakfasts are like. No high expectations there.
It is very possible that on a different day we might get good food and service. But, we'll never know.