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    The Promenade Cafe

    3.2 (245 reviews)
    Open 6:30 am - 11:00 pm

    The Promenade Cafe Photos

    THE PROMENADE CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Touristy
    Good for groups

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    Had R.

    We stayed a night on the QM and despite not having a reservation, the restaurant was able to fit us in, also despite a lot of empty tables through out visit. Service was great, quick and food was fantastic. Served hot and large portions, well worth the visit. Had their fish n chips, as well as a side of their Calamari. Made an awesome combo for a hungry visit. Additionally we ordered the crispy fish tacos, very good.

    Debi R.

    We haven't been on the Queen Mary since my husband's office had their Holiday dinner at Sir Winston's years ago. We arrived at the Queen Mary via Circuit, which is a free service that we use often when our destination isn't walkable. I highly recommend Circuit!!!! We checked in and were told we needed to purchase $15 tickets that would be charged back to our dinner bill. Sure, no problem. We headed up the elevator to the 4th floor where the Promenade Cafe is. There was a wedding party that had taken over the Observation Bar, so we opted to be seated at our table...which has a better view than the bar. The bar's view is the parking lot. We ordered the Angus Beef Burger ($23), New England Clam Chowder ($14), Grilled Corned Beef Reuben ($20). Everything was delicious, but seriously...their french fries are so good! Crispy and crunchy on the outside and tender and fluffy on the inside. Service was amazing. Even though the restaurant was full, we never had to look for our server because she checked in on us frequently. We will definitely be back!

    My daughter and her pasta
    Blair C.

    I don't typically leave negative reviews. I understand that restaurants are more likely to receive complaints than praise, and if I have a less-than-great experience, I usually let it go. However, this experience was serious enough that I feel it needs to be shared, both as a warning to others and as feedback to the restaurant. Our evening started with unexpected costs. We had to pay for parking, and then pay a $15 per person entrance fee to access the ship before even getting to the restaurant. For our family, that was $45 just to walk in the door. While surprising, we decided to move forward because our daughter was excited about the experience of dining on the Queen Mary. When we arrived at the restaurant, we waited about 15 minutes just to put our name down and were quoted an hour wait, which we understood given the holiday weekend. After waiting over an hour without receiving a call, I checked back with the hostess, who seemed to realize we had been overlooked and seated us immediately. There was no apology or explanation. Once seated, it took another 15 minutes before anyone greeted us or offered drinks. We ordered appetizers and entrées and specifically asked that our daughter's pasta be brought out as soon as it was ready. The server agreed. The appetizers arrived. Then the adult entrées arrived. Still no child's meal. We had to flag someone down to ask about it. It eventually came out, but by that point we had already been waiting quite some time with a hungry child. The food itself was mediocre at best. Nothing memorable, fairly bland. The most concerning part of our experience happened later that night. In the middle of the night, my five-year-old became violently ill with vomiting and severe gastrointestinal distress that continued for hours. A few hours later, I experienced the exact same symptoms. We were the only two in our family who became sick, and the only food we shared that day was the buttered noodles. I understand that foodborne illness can sometimes be difficult to trace with certainty, but the timing and shared dish are concerning. Proper food handling is critical, especially when serving children. The experience was not only physically awful but also heartbreaking as a parent to watch your child suffer. We spent close to $200 between parking, entrance fees, and dinner for what was meant to be a special outing. Instead, it turned into one of the worst restaurant experiences we've ever had. I sincerely hope this feedback is taken seriously and that food safety practices are reviewed to prevent this from happening to another family.

    Quintin E.

    The Promenade Cafe has fantastic service and amazing views. It was a beautiful sunny day overlooking the shores of Long Beach from the 4th level/deck/floor of the Queen Mary with bae. Our server was amazing, a one woman show and the other gentlemen on duty who helped bring out a few things, refill our drinks and clear our table was just a friendly, thoughtful and attentive. The food and drinks are enjoyable for sure with a lot of vegetarian and vegan friendly dishes clearly labeled. Salads, Soups, Appetizers/Starters, Sandwiches, Chef Suggestions, Desserts and Entrees. They have the VG (vegan), V (vegetarian) and GF (gluten-free) notes on the menu with quite a bit of options falling into each. I'd love to see a vegan friendly dessert, sandwich and Chef's recommend item in the future, but more than grateful for all they do offer. Babe ended up with the grilled quesadilla and he loved every bite! I ended up getting the Farmer's Market Salad, which I found out after that it had real feta, at first we couldn't tell because the texture was unique, but then it was obvious lol... I found this beyond super strange because they offer non-dairy/vegan cheese here and it even comes on their pasta primavera entree... Everything else is labeled perfectly on the menu so not sure what's going on with that. We had a close to perfect lunch here. All the tables were full by the time we were done. Plenty of Sunday Funday and weekend lunchers/brunchers enjoying various cocktails including some espresso martinis a table over. We had to pre-pay a $15 per person voucher than went back to our meal, it's a smart incentive to make sure people actually dine in. And the cafe can/will also validate your parking. Free Wi-Fi for the ship, that seems to work in the cafe as well. Restrooms are super clean and toward the far end the dinning area. Everything was/is well made, reasonable and thoughtful. We even got some great photos of the view and our Promenade Cafe experience. Definitely will be back and if I have the Farmer's Market Salad I'll make sure to sub the feta for their vegan cheese... Though their Organic Carrot Hummus, Avocado Toast (hold the 7-minute egg for this guy) and primavera all sound just as intriguing for next time.

    Sunday around 11am
    Chad K.

    I know there are a lot of haters on this place, but the prices are pretty reasonable based on the quantity of food that you get, the quality of food, and the high level of service. I had the French dip sandwich with au jus and french fries. Fries were beer battered, crispy on the outside, fluffy on the inside and still piping hot from the kitchen. My wife got the avocado toast and it was heaping with high quality avocado, arugula and a perfectly cooked egg on top. Just check out the photos. We felt very taken care of by our server, our food came out within 10 min (maybe less) everything was served on luxury ceramic dinnerware, and you get to stare out on a dreamy vista of LB historic skyline with boats gently passing back and forth. It feels very fancy to be there. Something else to consider is that with the price of your meal, your parking is free and you get free entrance to the ship. So feel free to stay and walk around all the decks and have a drink at the observation bar. You don't have to pay another admission. You do have to make a reservation on open table ahead of time, then you show that to the people on the first floor before entering the elevators to the ship to get onboard. We had a great meal and a great morning walking around the decks of the historic Queen Mary taking photos. It may take a little coordination in making your reservation ahead of time and bringing your parking ticket up with you to be validated, but if you can handle a few logistical steps, it is actually one of the better deals in the city.

    Atlantic Salmon Sunshine Bowl
    TheFoodieReviewer C.

    The Promenade Cafe is a nice alternative if you don't want to pay a lot for the AYCE buffet. The food wasn't spectacular, but it was decent. Some dishes (out of 9 in our party) were really tasty like the Beef Short Ribs platter and the Short ribs grilled cheese. The salad that came with the dish was amazing w/ the vinaigrette dressing! The Fried Chicken Sandwich and the Smokestack Cheesesteak was dry and could use more aioli sauce, so make sure to ask for more. The pricing is about right given the current pricing in the industry. The menu offers a good selection for various palletts. The service was great and our server Meagan was very friendly and accommodating. The actual restaurant itself can use some updating and a good cleaning. For example, the wall paper is coming off in some areas and the tables are not wiped down well (edge of the table had a lot of old stuck on food). Otherwise, it's a good dining choice with fair prices, especially if you want to come and tour the Queen Mary, which is why we came here.

    Victoria M.

    We were staying a night on the Queen Mary and wanted to have some dinner, wasn't very many places to choose from. So we went with the Promenade cafe it was quiet 3 young ladies sitting in the front greeted us We got sat quickly way down the restaurant, there wasn't much to this place very plain looked like a cafeteria Waitress was there to greet us We got the ribeye steak to share it was very pricey $49 We got our drinks fast food took a bit And we finally got it and I was disappointed it was the smallest portions of potato's and vegetables and the ribeye steak was tiny We shared and the steak was flavorless even with the garlic it was over cooked potatoes were lacking flavor also vegetables were good For the soda one beer and steak it was $70 it was not worth that at all. So disappointed besides customer service everything was awful

    menu
    Nathan S.

    A very nice way to enjoy the history and paranormal over a meal. We had the french dip and the tiramisu and both were delicious. We will definitely be back for more.

    New England clam chowder
    Michelle K.

    I came here with two friends for a quick bite to eat since we were onboard the Queen Mary. It was fairly empty (past peak lunch time), and we had a lovely view of the ocean. We weren't too hungry except for me, but they were gracious enough to let us sit and have some drinks (a Shirley temple and a cocktail) and for me to have their New England clam chowder. Very straightforward fare, but comforting and warm on the tummy. The server was also quite attentive and courteous. We didn't have time to come back, but would love to see how the other items on the menu fare.

    Tiffany N.

    Definitely the BEST place to eat in the entire ship. I really enjoyed the clam chowder and the sides. Some of the entres are big enough to share like the chicken sandwich. It was easy to come here as a walk in party of 3. Service was fast as well. Definitely a nice view outside of the surrounding Long Beach area.

    we loved it here food and customer service was amazing! they need to work on a better cafe to hang out for coffee and pastries

    My double cheeseburger with potato wedges. My husband had the fish tacos. They were deep fried. They were delicious.
    Carol B.

    The food was very good. My hamburger was delicious double meat cheddar cheese, red onion, pickles some really good potato wedges. The service was fast and friendly. The ambience was very relaxing.

    Espresso martini. Delicious
    Violeta N.

    Made a reservation for Saturday midday and it wasn't busy. Great views from our table. Came for a few appetizers and we had the most amazing cocktails. Stacey was lovely and gave us excellent recommendations. My espresso martini was the best I've had in a while. Will be back.

    California Club Sandwich

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    Page 1 of 7

    Ask the Community - The Promenade Cafe

    Do they validate parking? I believe parking is 25 dollars

    Yes

    Is the promenade cafe open to the public or do we need stay there?

    Open to the public. Reservation available through OpenTable.

    Is this cafe on the Queen Mary?

    Yes, it is!

    View All 4 Questions

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    A New Era for Breakfast Bar (And not necessarily a better one)…read moreI've been a long-time fan of Breakfast Bar, but it's important for locals to know: this isn't the 'old' spot we remember. The vibe has shifted toward a more minimalist coffee cafe aesthetic, and the menu has seen a significant overhaul. The Food & Value: I was disappointed to see the old favorites go. The Chicken & Waffles, previously a staple with three wings, has switched to dark meat only (thighs) with zero substitutions. As someone who isn't a fan of dark meat, that was a major letdown. I opted for the Lemon Pancakes ($21), and while the presentation was stunning, the taste was underwhelming and the portion size was surprisingly small--my son's kids' meal actually had more food than mine. The Silver Lining: The service is still the highlight here. Our server, Jorge, was absolutely fantastic--attentive, kind, and professional. The entire staff was very nice, but unfortunately, the price point doesn't quite match the current portion sizes or flavor profile. It's sad to say, but this will likely be our last visit but best wishes to them

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    Zuzu’s Petals - Seasonal Sweet Potato Pancakes

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    I came here with a friend after an afternoon study session for dinner. The attentive service stood…read moreout to us right from the beginning of our meal. Bristy, our server, thoroughly explained the details of certain dishes such as the Mac & Cheetos. She also checked in on our table throughout the meal and came around often to refill our water. As for the food itself, it was very delicious. My favorite dish was the artichokes. They had a somewhat smoky flavor and the outermost leaves were crunchy and a nice contrast to the soft inside of the artichokes. They were also served in a tangy sauce that complimented the vegetable well. My friend's favorite item was the macaroni and cheese. It was chewy and creamy, and the pasta, which Bristy informed us was made in-house, was what my friend thought elevated the dish because it was a nice texture. We additionally ordered the gumbo which was also tasty but not as yummy as the other two dishes that we ordered. It is not a spicy dish if one is concerned about spice level. As for the ambiance of the restaurant, we enjoyed how the atmosphere felt casual and almost like you were sitting in somebody's house (the wallpaper and interior design is pretty) while still maintaining an elegant aesthetic design. If I was in the area, I would return to The Attic for dinner. My friend and I had a very welcoming and positive experience in terms of the service and food respectively at this establishment.

    We came on a weekday so getting a table quickly wasn't an issue. Points for the service. The…read morehostess and server were good. The restaurant has multiple parts. There is inside seating what looks like a converted house? There is outside seating at tables or at the bar. The menu was interesting which had a theme of shrimp; there was eggs Benedict with shrimp, but not an item to order a regular one without it? Sure maybe could have ordered and asked without shrimp but pay the same price? Pass. Ok when I called they mentioned they serve brunch until 3? 3:30 I can't remember. The server mentioned they serve the brunch all day? Either way when I got to ordering this month on the menu it highlighted the shrimp po boy. I tried to order and nope, out. How can you be out of the item highlighted as the special in the middle of the day? When the place is not packed? I tried to order the lobster roll and again, out. I was tempted to order their short rib poutine since in theory it sounded good, but at this point I tried something simple I would hope they have in the kitchen chicken and waffles. The plate came and it looks good. If you look at the picture at the bottom of the chicken you can see a dark something. As I lift my chicken I found a huge burnt piece of breading pictured next. On top of the chicken is green onion I think? Who eats that with chicken and waffles? If I am wrong, a garnish is totally unnecessary for this dish. The chicken was moist. There are spices in the flour breading I can see but hard to taste what it is. The waffle is a hard pass for me. The waffle was crispy which is good, but also thin and dry and I couldn't taste any sweetness until I put maple syrup on it. The syrup came out warm which was nice. It's clear watching the people at the bar this is a local hangout. The chicken and waffles were $19 which if I was in the bay I think it's about right, but I think a little high considering the level of food I got. Supposedly this place is packed specifically on Sundays. The server doesn't know why? I'm not interested to even try to come back for a second chance and just be told sold out of the menu.

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    $$

    I went to Nicks for lunch yesterday and my waitress Farra was super helpful and nice since it was…read moreour first time. Me and my friend shared the steak sandwich which was amazingg and the butter cake for dessert. Highly recommend Nicks on second street!

    I've been coming to Nick's on 2nd for years, and every single visit reminds me why this place…read morecontinues to stand out. The atmosphere is always warm, welcoming, and consistently top-tier, but what truly makes this restaurant special is the hospitality. Tonight, I ordered the halibut and enjoyed a martini at the bar, and everything was exceptional. My bartender, Ben, was attentive, personable, and made an excellent recommendation. He struck the perfect balance between professionalism and genuine hospitality, which made the experience even better. I also want to recognize Ethan, who brought out my food. Ethan was incredibly hospitable and thoughtful from start to finish. He complimented my order choice, made sure I had everything I needed, and even circled back after I had taken a few bites to make sure I was enjoying my meal. That level of attentiveness truly makes guests feel valued. What I appreciate most about Nick's is that no matter how busy the restaurant gets, the staff always makes you feel like you're the most important guest in the room. The service culture here is something other restaurants should strive to emulate. I honestly wish this location could become the blueprint for restaurant hospitality everywhere. Outstanding food, outstanding service, and an outstanding team. Looking forward to my next visit already.

    Photos
    Nick's On 2nd - Beautiful restaurant

    Beautiful restaurant

    Nick's On 2nd - Spicy Rigatoni

    Spicy Rigatoni

    Nick's On 2nd - The best espresso martinis in town!

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    The best espresso martinis in town!

    The Promenade Cafe - cafes - Updated May 2026

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