Mike and Summerlin Pools have been fantastic for us. My pool…read moreand Jacuzzi is cleaned and Swept and the Water Balance is Perfect. Also Mike always make's himself available if any problems arise with the equipment and Timers. His knowledge and experience combined with a very determined work ethic is far and away the best Pool Service we've had in Las Vegas and we went through a number of different Pool Services. We feel Lucky to have found Mike for our Pool Service.

Ten years ago we bought this house and we never had a pool. We found Mike on line and what a great…read moreguy. Comes every week no matter what. He answers all my questions and helps us with the pool. We have told him he has a permanent job with us. We HIGHLY RECOMMEND HIM.

It's been over 30 days. I did not harass, I did nothing more than speak the truth. My phone is now…read moreblocked, and I am out $450. If you have even the slightest urge to contact VIP Pool/Spa Service....close the Yelp app....lock your phone...find a cozy place....go to sleep. When you wake up, pick any other company! Thanks for nothing Jeff!

I contacted VIP Pool & Spa after Yelp recommended them as one of the "Best pool cleaners in Las…read moreVegas". As can be seen from the attached images my only need for a professional pool cleaner was to remove the bumpy, brown substance from the sides of my pool and the underlying ugly dark brown stains that covered all four sides (I didn't need a pro to sweep out some leaves and mop up a thin dirt ring around the drain). I was told that since "every pool is different" I would have to wait and see the results of their "chlorine wash" to determine if enough stain was removed to avoid having to paint the pool - which Jeff, the owner, said they would do for $1,200. As can be seen in image #2, after the SECOND "cleaning" was completed virtually NONE of the stain was removed! The first wash resulted in a 5 foot corner section where the crusty brown stuff had been removed but mostly still remaining everywhere else. The stain was completely unchanged. After finding that the stain could be reduced slightly with scouring powder, and that the crusty brown material was still covering most of my pool, Jeff sent the same person out to work on it some more. This resulted in the crusty stuff being completely removed (proving it wasn't done the first time) and the upper, lightest band of staining being reduced slightly but still having no effect on the darkest, ugliest staining. After protesting that so little had been done for $400 Jeff reminded me that he never promised they could remove all staining and that this was the best that could be done. No further reduction in staining was possible. This would have left me no choice but to paint the pool. But it wasn't true. There absolutely was a way to not only reduce the staining further but to completely eliminate it! Which would have also eliminated the need to have my pool cleaned or painted. In the hopes of avoiding a $1,200 paint job I went online to research pool stains to see if there were any other options. I learned that this was an iron rust stain which is among the most common types of fiberglass pool stains, which can be ENTIRELY REMOVED with ascorbic acid (vitamin C) which is universally recognized amongst pool cleaners as the definitive solution. So I added about two tablespoons of ascorbic acid to an 8 ounce glass of water and splashed it onto the side of the pool - then watched the stain COMPLETELY DISAPPEAR in a matter of seconds! I didn't even have to touch the side of the pool. I've since learned all I ever had to do was refill my pool and dump about a pint of this into it and let the filter run for about 24 hours. There are only two possibilities here: Either they knew what kind of stain this was and how to remove it, or they didn't. Either the owner of a professional pool cleaning service, with 16 years of experience, or the professional pool cleaner he sent out to clean it, was aware of this simple, inexpensive solution to this common pool stain, or BOTH of them didn't know how to solve a stain that I found a solution to after 10 minutes on YouTube. I sent a video to Jeff demonstrating the ease in which the stain could be completely removed and an e-mail explaining why I thought it was unreasonable that I should pay $400 to accomplish little more than the removal of some leaves and a small circular mud stain when a complete cleaning solution was readily available. After six days with no reply and the video never being downloaded I called Jeff to again request a refund. He acknowledged reading my e-mail but never watching the video, then said that since "We did what we we're paid for" and "The pool is going to be the best it can" there were "no refunds". After each time I explained that I was the one who removed the stain (so did their job) he would respond, "Well if you did what you say you did ... if the stain's gone then it's gone. All you've got to do is just fill up your pool." He acknowledged that "There's all kinds of stains...", that iron rust stains was one he was familiar with, and that "We've been doing this since 2004 and every pool we come across is different" but would never answer my direct question as to why my stain was never even tested to determine its type and if he was aware that ascorbic acid was the solution to an iron rust stain. He just kept repeating comments like, "I'm happy that the stain is gone but we did our work, we did what we were paid for, and there's no refunds." I told him that I obviously wasn't going to sue him over $400 but I would certainly make others aware of what happened here. He replied, "Then you have to do what you have to do and I have to do what I have to do. I appreciate your call and you have a great day." Then hung up on me. I've since learned that practically every type of pool stain has a definitive and complete solution, most involving little more than pouring something into it. If you hire VIP to clean your pool don't let them convince you otherwise.

Kevin and his team are extremely professional. Always on time and get the job done without any…read moreexcuses. Great communication when things happen or need to be changed around, definitely recommend! Thank you Zillah's team

Great service still with them till this day. I would recommend Kevin and his team. if you call him…read moreand ask him what's going on are you sending me a picture of what's going on? He respond back quickly and if he can make it, he send someone who can.

Dan's service is worth every dollar and I can't recommend them enough! I have been using his…read moreservices for two to three years now and I never have to worry about the state of my pool. They consistently keep me up to date with any issues that they find or suggestions to keep it pristine, even without me having to go and ask. The fact that Dan goes out of his way to provide more than the minimum work for a reasonable price, including his extensive knowledge in pool keeping and willingness to share that unprompted, has me as a loyal customer and would highly recommend someone shopping around to consider his services.

Weekly service with great technicians. Best pricing compared to others…read more Highly recommended.

Returned my call within an hour & showed up within 15 minutes on a Saturday. This is unheard of in…read moreVegas. Pool pump had stopped working. Brandon (owner) gave me all my options. Since it was a good pump he replaced the burned out capacitor & had the pool up & running in 10 minutes for under $100. The best pool guy I've dealt with in 20 years in Vegas.

Brandon with Vegas PooL Pro is amazing. My pool motor stopped working early Friday evening. I…read morecalled expecting to hear a voicemail since it was after business hours but I was impressed that he answered the phone. He came early next morning (Saturday) and fixed my motor. He is an expert in his field and his fees are very reasonable. What I liked most about him besides his expertise, is that he has excellent customer service and communication skills. He responds immediately to your texts and is very punctual on his arrival time. If you have any pool issues give him a call, he will take good care of you.

I have used Nic with N & V Pools several times. He is super knowledgeable and answered all my…read morequestions before starting work. He guarantees his work and does quality work. He has replaced my auto-fill which was a challenge, and has done other repairs. I would recommend him highly!Always a fair and reasonable price.

Was available to come out right away and look at the project and give me a quote. Worked fast and…read moreefficiently. Friendly and did a great job. I would highly recommend!

Best pool service in town!…read more I have used Moore pools & spa for several year. They are a small family run business. Professional & dependable. D is my weekly pool service man. Regardless of the weather he shows up. Same day & same time. If you are looking for reliable professional pool service, Moore Pools is it!

I have been using Moore Pools and Spas for the last nine years. They have been nothing short of…read moreoutstanding! My technician, Dee, has serviced my pool for almost all of those years. He even sends me a picture after every service call to show me how sparkling clean the pool is. I appreciate his hard work and dedication. My pool is always so clean!

There's not enough space here to write how outstanding Desert Breeze Pool Cleaning & Repair…read moreservices are. Our last pool maintenance man left our pool in terrible disrepair mechanically, aesthetically & full of allgae and stains, to the point that it was affecting my daughter's asthma. They came in quickly, assess the situation, made an action plan and immediately executed the plan here we are three days later with a crystal clear pool like I've never seen. Service such as this it's hard to come by in this day and age. Thank you to everyone on next-door who recommended Nathan & team.

Our gentlemen are very thorough, courteous & on time each week. Our pool has never looked better!read more