We sprung a leak after 10 years! We checked with Spas of Oregon about a repair since that's where…read morewe bought our spa. On repair day, Russell ( the amazing repairman) called to see if he could come by early. That almost never happens! He fixed the problem, made friends with our dog and the charge was reasonable. No complaints at all.

Bought my spa from Spas of Oregon three years ago and have enjoyed it since! I stopped by this week…read morebecause I needed a replacement part and to get some help with my spa lights. The owner was amazing - very friendly. I left with spare parts that I needed and booked the service on my hot tub to replace the lights. I'd recommend Spas of Oregon to anyone looking for spa needs! Plus....the shop dog is so nice!

Good job, easy to work with, and affordable. Going to hire him again…read more I don't have anything else to say

Christopher is responsive, courteous and efficient. If you want honest work at an honest price,…read morelook no further, he's your guy.

I recently had an excellent experience with Mountain View Pool and Spa that I wanted to share…read more After dealing with a frustrating situation with another company, SpaMedix, whose tech failed to fix my hot tub heating issue and then completely ghosted me, I decided to try Mountain View Pool and Spa. From the moment I contacted them, they were prompt and professional. Their team quickly came out to diagnose the problem and identified the errors made by the previous tech. They efficiently corrected the issues, and now my hot tub is back to perfect working condition--nice and hot, just in time for some cozy winter soaking. I couldn't be happier with the service I received from Mountain View Pool and Spa, and I highly recommend them for any pool, spa, or hot tub needs. Their expertise and customer service truly set them apart!

Communication was poor, simple tasks not being done like pump covers and refilling chemicals,…read morebrushing pool, were not consistently done.

I'm a senior, just joined Cascade. This club is spotlessly clean, a staff that is super friendly…read moreand helpful. I'm enjoying water aerobics and Zumba. You feel welcomed from the moment you walk in the door. All ages, all levels. I feel very comfortable here!

If you're a parent and care about your child's safety, I wouldn't recommend enrolling at this gym!…read moreI'm writing this review not just as a parent who pays $150 per month for my membership with childcare, but also as a school director myself ,and a mandated Oregon State child safety reporter. Before posting this review, I have tried contacting the owner several times about child safety -- with no response. Here are a couple of child safety issues I have observed: -- Instance #1: About two months ago on a week night, a one and a half year old ran out from the kids center. And due to short staffing, it wasn't noticed by staff members. Luckily, I stopped the child from running out to the gym floor. When I brought this to the director's attention, (Cindy), she said that it never happened because the cameras didn't see it happen. Scoffing and rolling her eyes. She then got back on her tablet, and ignored me. --Instance #2: The child care was short staffed. When this happens, they put the older kids with the infants/toddlers. On a few of those instances, other parents and I, have seen the older kids hurt the smaller children (violently at times). After witnessing this, I tried to find the Director and she was no where to be found. She was on "Break". -- Instance #3: Last night (4/7/26) at roughly 5:15 pm. There was one staff member to probably 20 kids. I tried to talk to the director. Once again, she rudely rolled her eyes at me. Then her and the front desk girl started laughing and mocking me. And said within earshot, "What's her f**** problem". Hopefully after posting this review the, child safety issues are addressed. And the employee culture as well. ***Review update: The owner finally contacted me, and he said all the right things. I will update the review further if changes regarding the safety issues and toxic employee culture are truly addressed. ***

There was no communication to tell us what part of the day the hot tub service crew was arriving,…read morewhich meant we could plan nothing else. The two-person crew were friendly and personable and our spa water was drained, re-filled and in good balance when they left. BUT the entire spa enclosure: walls, glass French door windows, sides of the spa and surrounding wooden deck was a mess of splattered white chemical spots EVERYWHERE. I was afraid it would not come off, so I had to scrub every surface on my hands and knees, etc, to get it back to normal. I called to complain and sent a photo, but have received no follow-up even though I was told the manager would be notified. Also, there was no promised follow-up regarding possible replacement of a spa neck pillow that was worn out. I'm left with the impression that this company does not care.

Helpful and knowledgeable customer service! Great location with lots of merchandise! We will be…read moreback!

Scammers got h2o tested here they said high metal count. Sold me 3 bottle at 28.00 each and told me…read moreI needed to buy a new filter. They would sell and install for 1500.00 and before that they wanted to rent a filter to me at 125 a day. I spent 200 for the metal problem. Same day I took my water to Leslie pools and they tested it and my metal was fine just an algae problem. I bought 30.0 worth of stuff from Leslie pools and three days later we are swimming. I don't trust northwest pools at all and the female that works there is very crabbie

I made an appointment, which he forgot about, and then he ignored all of my subsequent attempts to…read morereschedule. Very unprofessional. Don't waste your time.

This company offers excellent spa repair services. Do not hesitate to contact them if you need…read moreservice. I was very pleased with the work performed as well as the follow-up customer service.

My hot tub needed urgent attention and they were over in less than a week, which was great! Bryan…read moreis super communicative and takes the time to explain how the service is going to work. The person who serviced the hot tub was super helpful and also very clear and educated me on what was happening and what he was planning to do. I decided to sign in for their service since I can see that they are reliable and have great attention to detail. So happy to have found them here!

2.3!!! I know why....I have used them in the past and it took forever to get and appointment…read more Last month, I called the office, NO reply. I texted the office, NO reply and I sent and e-mail, NO reply. My wife contacted the office and left a voicemail complaining that NO one would return our calls, texts, or e-mails. Guess what....NO reply. We have found another company to work on our hot tub. It was easy to get an appointment and the tech solved the problem on the spot! What a difference a great company vs. a mediocre at best company makes... Don't waste your time, money and hopes on a 2.3 company. There is a reason they have a 2.3, it simply says, go elsewhere or regret your decision.

They arrive unannounced without calling first for appointments…read more Was not pleased with the used spa warranty service. I gave them the opportunity to "make it right", but they would not listen. I will not do business with them in the future.

Amazing service! Fast, fair, professional, honest! I highly recommend! They got out here fast and…read moregot the repair done for much less than other quotes.

They arrived promptly, found the problem immediately, recommended low or no cost options to fix it…read moreand gave me advice on cost effective ways to replace my cover. I don't hesitate to recommend them.