From start of getting a quote from Ally to the team that built the shed was a great experience. Any…read moreconcern we had was addressed with professionalism. Very happy I chose this business. 5 starts plus more!. Great job!

From the beginning Susan was super quick to answer any and all questions. The design process was…read morefun! One of our main reasons for choosing Better Built was some of quality details. Real Windows from Pella. Not aluminum shed windows. We chose a beautiful full glass door also. The ability to add an extension to the building sold me ! The Heritage model has eaves that are similar to our home. I can't say enough good about our experience!! Lots of communication before the install with a text message confirming too. The installation crew (Isaac and Sam) were so professional and kind! They worked clean and were here when they said they would be. They did a great job. I made them cookies the 2nd day for their long trip here and working in 30 degree temps with pretty thick fog too. We are extremely happy! I researched all the "shed" builders and by far Better Built exceeds them all from their quality customer service 24/7, installation, and financing options too. We can't wait to design another one ! Also looking forward to having a green house built. Thank you making our building process so painless and wanting us to do it again !!!

Good first impression and experience. I'd reached out previously to inquire about a service I…read moreneeded, to which they let me know I'd need to go elsewhere and provided suggestions. After that honest and quick communication I decided to try again for a repair I needed to a kitchen drawer. This time the response, again fast, was a yes and a time was offered. The service provider called on his way and arrived within the window. He was able to fix the drawer very fast, having time to do some sanding for me afterwards. The total due ended up being what was estimated upon scheduling. I definitely wouldn't hesitate to use Hedgehog again in the future.

This crew is solid. They do good work, and they do what the big contractors won't... small to…read moremedium jobs. I don't always have 1-2 weeks worth of work that needs doing. And the big contractors want those big jobs. HedgeHog will do small to medium jobs that I just don't have the skill to do. One was as small as four hours. The rest a day or two. And I didn't have to wait 6 months like I do for the big contractors. Bonus points for being good, personable people as well.

I had first used another handyman company advertised on Google and he ghosted me. Needless to say I…read morewas wary about any handyman service because it's so hard to find anybody who is not flaky these days. From the moment we chatted on yelp, Anton was super communicative and transparent, so even though he doesn't have the lowest rate, I decided to use him anyway. He promised to come the next day. I just wanted a blackout curtain installed and it involved parts I didn't (still don't) know how to put together myself. He showed up and showed up on time (on a Sunday), even a few minutes early. He did the job extremely well within the estimated timeframe and did not pressure me to leave a positive review. He was respectful and efficient. Amazing handyman! I would not hesitate to use him again when I need to in the future as long as he serves my area.

Anton was very polite, prompt, knowledgeable and professional. His service was outstanding, we're…read morehappy to have to chosen him to help us out. Highly recommended company! We're very satisfied. Thank you!

Mr. Long is excellent at returning calls and scheduling repairs. If it is something he needs to…read morerefer out, he gives suggestions. We've always been happy with the work done.

Chris helped us install an electric fireplace we purchased, as well as paint and install the trim…read morefor it. I am so grateful that Chris was willing to listen to our ideas and help us realize our dream. I hope to use Chris for some other upcoming projects as well! You can expect top quality for a fair price. Highly recommend!

Saul and hia team did an excellent job repainting my closet wall that was damaged by moisture, they…read moregave me a quote to repair and repaint it ata very affordable price. They were clean and fast, we agree that they came early and by 5 pm they were done, apied texture and white paint.

I've worked with Javier and his team two times and have had amazing service and wonderful…read moreexperiences. One project was a very challenging disassembly of a large gazebo (16'x9') and deck (about 25'x 9') and he and his team took such great care in taking it apart without damaging any of the pieces and loaded it into a 20' uhaul. The other project was to install a large cedar trellis, and it came out really beautiful. The project included taking down the old trellis and then doing craftsman style angle cuts, fitting notched pieces together and installing 6x6 posts and 2x8 cedar rafters. Javier took the time to come out to give a bid for each project and the cost was exactly what he said it would be. Examples of finished work below. Thanks so much Javier!

Back in the spring of 2018, Renewal by Anderson replaced 21-Windows and two sliders in our home …read more 13 of the windows were custom sized. Total cost: $51,000.00. This was a "discounted" price but we've been very happy with them since. I even gave them a 5-star review post installation. The quality of their product and the skill of their crew couldn't have been better. We were told at the time of the sale in January of the same year, "iyou ever need repair, adjustment or replacements of our windows, screens or sliders for as long as we owned our home to just call." We even have that promise in writing. Jump ahead to early this year. We have an issue with the downstairs slider. It has stopped being easy to open so I called RBA to please call me as I explained the problem on their voicemail system. As of this date, I have not received any callbacks. I even tried prompting them with the the possibility of me writing a review/complaint on Yelp and posting it on Facebook. Crickets. Still no call after almost two months. Last year, I told my brother-in-law to use RBA for their new replacement widows which he has since ordered yet to be installed. You would think they would put 1+1 together and give me a call. Nope!

The first interaction I had with them was when I submitted my email and phone number so they could…read morecontact me and schedule an appointment. The problem started when they began calling me nonstop every single day, early in the morning, to the point where I had to block their number. I still didn't give up. I had my personal assistant call them to schedule an appointment on my behalf, but they refused. They said I personally had to call and give approval before she could set it up. I'm a busy man, which is exactly why I asked my assistant to handle it. My assistant still didn't give up. She went directly to their website and successfully scheduled an appointment that was supposed to take place today. Yesterday, I received a text message saying they were trying to reach me to confirm the appointment. I replied and confirmed it. Now, this morning, I'm receiving another text message saying they were unable to confirm the appointment, so they canceled it and are telling me that if I want to reschedule, I have to call them. Total waste of my time and energy taking my business elsewhere

Sarah is OUTSTANDING!!! There is such peace that comes with an organized house but especially a…read morekitchen!!! Sarah is so able to walk you through the process of the "keep pile" and the "throw away pile." The products she brings in to create organization and Dr cluttering is stupendous! Grateful for her talents! Highly recommend her!!

Working with Sarah, the founder of BHO, was a absolutely one of the best decisions I have made for…read moremyself, my family, and our home environment. Sarah's background as an Occupational Therapist means that between hospitals and homes she seen and dealt, with it all. Her approach is very hands on: she arrives ready to go, masked and gloved up, with a rolling bag filled with basic supplies to tackle your mess. Our particular mess was our 1,000 sqft basement that had become a dumping ground for all of the things. It was a disaster (putting it mildly). This was a BIG project. Over the past 2+ months Sarah has been a hands on guide, turning our dumpster fire of crap into a methodically organized, knowable, functional space. She helps as much as needed in making decisions on what stays and goes, provides storage options (she will shop solutions if you like!), and hauls all the extra away to the dump, recycling, or donation centers. Having gone through this process I can say that we could not have done it without Sarah. I eagerly look forward to our sessions. She is delightful to work with, completely non-judgmental, and beyond EFFECTIVE. Our whole family adores her, and the results she brings. So much so, that we signed up for the monthly subscription service that is offered and will continue working with her for the foreseeable future to organize our lives :)

Santiago and John recently helped out with a big move my family and I were doing and they were so…read morehelpful!! They did an excellent job and really went above and beyond during the move. Thanks! I will definitely use this company again with my moving needs . Definitely recommend using them!

DON'T WALK, RUN away from these people. Setup: I had already started packing. So along with sq-ft…read moreof the apartment, I provided a detailed inventory of all the large items, and an estimate of cu-ft in boxed sundry. I also gave them photos and suggestions for off-street parking. On moving day, they arrived 40 min late and had no information about the parking situation (+15 min for moving the moving truck). Either the estimator or dispatch listed me as a single room rather than top-to-bottom 1,000 SF apartment. They only booked a 2-person team for 4 hours (needed to be double), and nowhere near enough packing materials to finish the job. Between the late start and fixing all the problems, we burned 2 hours before even getting started. The guys were complaining TO ME that they wouldn't be paid overtime. Their preferred time-saving method was to simply empty kitchen drawers (including sharps) into huge boxes that also had paper lantern floor lamps, decorative pillows, and random stuff from my office (lamps were trashed). There were only 2 closets; both had gotten the floors cleared, but no one bothered with the overhead shelves. Due to limited space on the truck, I had to make other arrangements to move my couch, 2 living room chairs, and my bed. Once we got to the new place, they ignored the room labels and simply piled everything I own in the middle of living rm/kitchen. Instead of using the rest of my weekend to unpack, it took me TWO WEEKS to dig out, distribute, and get stuff put away. I made several trips back to my old apartment to clean out the closets and rescue other stuff that I discovered. I paid another $900 to have those last 4 pieces of furniture carted out and donated. Hire these idiots at your peril.

Very good service. They came to my house earlier than espected. which it was excellent . Very…read morepolite people and professionals I really recommend this company.

Adjusted my quote after looking at satellite view of roof.did a thorough job of removing debris…read morefrom gutters. Took the time to look at areas for future projects that we asked about. Gave helpful information and referrals. Will definitely used this company again in the future.

We bought our spa almost 3 years ago at a home show. It was exactly what we wanted for our…read moreremodeled backyard. We use it several times a week, it is amazing to use sun, rain or our favorite when it is snowing I frequently stop here to get my supplies for managing the spa. The employees are always helpful and friendly when we come in. As a Marquis owner we also get a discount on supplies which always beats Amazon. The employees I always notice when helping customers are not pushy and very respectful of the folks looking. Getting a spa is life changing and requires regular maintenance too. It is not something you can just toss in place and expect to work. But with weekly attention it stays clean and ready to use for a few minutes of maintenance. I appreciate all the help we have received from the store and their service department. The spa is great and we will enjoy it for many years to come.

I purchased a Marquis hot tub a little over four years ago, only to learn that the model has…read morealready been discontinued. I was never informed that this would happen, and as a result, essential replacement filters are no longer available. Within the first two years of ownership, I was also required to replace both the pump and the control panel, incurring approximately $300 in service call fees alone, not including the cost of the parts themselves. Now that critical replacement filters can no longer be obtained, I've concluded that it is no longer financially reasonable to continue investing in this unit. Before reaching that decision, I contacted Marquis to inquire about purchasing a replacement cover. Because this is a single-person hot tub with a unique shape, it requires a custom-fit cover. I was quoted $600 for a cover that Marquis already has in its warehouse. When I asked whether the price could be reduced given that the model has been discontinued after such a short time, I was told the quote already reflected a $200 "discount." For a product discontinued just four years after purchase--especially one for which essential parts are no longer supported--this response feels unreasonable and deeply disappointing.