My name is Maria; I am new to Palmdale. I called The Plumber to set up my washer and dryer and to hook up all the water and gas lines. Mark (from The Plumber) came to my home, exactly at our designated time. Mark is extremely professional; all of the work installing my washer and dryer went very smoothly, leaving me with a fully operational laundry room. Mark is extremely courteous and very thorough. Best of all, the pricing at The Plumber is very fair. I paid Mark the original price he quoted me for the job. Mark did not surprise me with extra charges for items or services I had not anticipated. The Plumber did a splendid job for me and I would highly recommend the services of The Plumber to anyone looking for an honest plumbing repair at an extremely fair price. Thank you Mark,- Maria ... read more

Had a new water heater fixed by the The Plumber back in May. While they were here my gate was broken. Jim was very concerned regarding the repairs on my gate. I told him not to worry I can get it fix have lifetime warranty on it. After getting the run around from Lowe's I had to call The Plumber and ask them if they would fix my gate. They sent there contractor out right away to check the gate out. The contractor tried to get ahold of the service guy at Lowe's several times. Finally I had to go speak to the manager to get something done. When I called The Plumber and told them how much it would be they sent a check to me within a week. The Plumber not only fixed my hot water tank but made good on fixing my gate. You can't find many places like this anymore. I would highly recommend The Plumber. Thank you read more

After I managed to break the rough valve in my shower trying to replace the valve cartridge, leaving me without water. I contacted The Plumber and Brad came out the next morning and quoted me a reasonable price to replace the valve. He was friendly, helpful, and very knowledgeable and immediately went to purchase the parts and was done with the job in less than two hours. The shower is working great. The Plumber will be my first call if I ever have another issue! read more

I had a cracked water line on my front lawn. Developer or previous owner planted a tree on top of this pipe and sure enough after 10 years this problem arise. Called The Plumber and gave us a reasonable estimate. Corry and his crew fixed the problem without a hitch. He is very personable and really made sure we are informed. Needless to say that tree's days are numbered. read more

James. Very professional and honest person. I highly recommend him. Thank you for your help.

My hot water heater burst and water was flooding in the garage. I called and they were able to respond and make the repair the same day. Very fast and efficient. read more

We can't ask for better customer service than we've received from Seth and Brad! They responded to our home quickly on an emergency call at night, they were honest, hard working, and they were able to locate where the main water pipe break was within minutes. They worked hard to fix it and explained everything to us so we knew what exactly went wrong. They were a pleasure to do business with and we will not use any other company except for The Plumber! Thank you Seth and Brad for a job well done! read more

Called on a Saturday evening for a main line back up, and within two hours Robert cleared the line. Very responsive, excellent customer service, and best of all reasonable rate. Highly recommend. My new top vendor. read more

We called them for help after lunch. Robert came within the hour and had our problem evaluated and fixed before four. I was very happy with his service. read more

James arrived after another plumber had told me the job couldn't be done. The minute he arrived he said that he could fix it and HE DID JUST THAT. The other company said no and James proved them wrong! I've never reviewed on Yelp before but this company and James deserves the highest recognition for a job very well done. This is the only company I will use for my plumbing needs from this day forward! read more

Very dependable, on time and work is well and professionally done. 50 years old parts are no problem, lucky me and no light is no obstacle either. major work finished even with a total black out. Mark is the man. Highly recommended, no disappointments & no "It can't be fixed"... it's done! read more

It's the day after Thanksgiving, and we had a problem with our bathroom pipes. I called about 9:00, and was so relieved to hear they could have someone out in about an hour. Mark showed up in about 40 minutes. Nice, nice guy. I'm a songwriter, so we talked music, the whole time, which was great. He had both of our bathrooms fixed within an hour. The price was Very reasonable, service was outstanding. This is the second time we've used them, and both times they've done great work, and provided great service. They don't try to sell you stuff you don't need. You feel like a valued client, when dealing with them. We highly recommend The Plumber! read more

Had Robert Richardson out to repair my water heater. Had a bad pressure valve and a leaking spigot. He showed up at the beginning of the two hour window and finished all work in about 45 minutes. Did great work and he was very knowledgeable. I had some plumbing questions not related to the job he was doing and he gave me some great honest advice, very nice of him. I would recommend to anyone needing a plumber. read more

I called for a plumber and 15 min. Later Mark arrived to my house. He was great honest and can't beat the price. Thanks Mark and The Plumber for wonderful experience. Will different call for future plumbing needs!!!! read more

I needed a new garbage disposal and to fix my tankless hot water heaters, and was referred to "The Plumber" by AHS insurance. Brad came out on time and provided an estimate. As the work began, it was obvious that when the house was built, the work was not within code. They worked with me on the price and all issues were resolved on time and below the quoted price. They really cut me a break. They showed up on time, and all work was done, clean, and no mess was left. I really appreciated the work and professionalism. Would highly recommend. read more

Wow! Impressive turnaround time for our emergency call to our parents' house! Arrived within a couple hours! Very friendly, got right to the job without wasting time and the price was very reasonable considering it was after normal business hours. Thank you for your excellent service! read more

"10 Minute Response Time" advertised??? This was definitely NOT our experience. We could barely get them here, with appointment made days in advance! We had a kitchen kitchen leak, and made appt on Friday for a Monday morning. We were told 8am-12pm. We asked for possible smaller time window. We were told not to worry, as we were the 1st job of the morning. Great! 8am, right? By 9:30am, and nothing, we called and were told "on another job, wrapping up". Hmmmm??? Weren't we supposedly 1st in line they said? Anyway, at 9:33am, we received text that plumber was now 15 min away. A bit deflating, but we appreciated the text system, which included a photo of plumber, so Ok fine. By 10:45, still nothing. We call again, and were told "Uhhh ...plumber was at your home at 9:30am, and no one was home". What??? We tell dispatcher we've been at the window since 8am, and watched "every car come down our quiet cul de sac. Absolutely never left the house. Never even went upstairs to 2nd floor. We have dog that growls if a car just parks on the street near our home. Walk up the walkway, you definitely know it. Step on porch, he goes ballistic. Ring the bell, he pretty much needs a tranquilizer. Also, remember, we did not even inquire till 9:30 am, and at 9:33am, they sent text that plumber was yet 15 min away, about to leave another job. How does dispatcher have in record, that this guy was also at our home at 9:30 am? I tell dispatcher this is all untrue, explaining the above. While I am talking he HUNG UP ON ME!!!!! I couldn't believe! I'm going, Hello? Hello? By this time, just almost in tears. Leak has worsened, and may now miss important meeting. They ended sending someone at 12:45 pm. Whole morning wasted, missed the important meeting. The only reason for even 2 stars instead of one, is that the plumber was great. We would love it, if he worked independently. However, this review is for a terrible experience, and terrible customer service from the company itself , "The Plumber, DBA Robco Enterprises". No matter how great the plumbers, if they allow such inefficiency and treatment by dispatchers, it makes the company a bad one, and negates the plumbers. From other reviews, my guess is this person either hasn't been there long doing this, or isn't there all the time. After developing such a headache brought on by this company, it would not be worth it to try them again. read more

I had just moved in and the gas company came out to unlock and turn on our gas, only to have to shut it off due to a gas leak. The gas guy spent an hour with tools and gizmos looking for the leak, but found nothing. Called our home warranty and the best they could offer was to send a plumber out in three days. My handyman friends suggested The Plumber and we gave them a call. They were able to send someone out within the hour to take a look. James took a look around and checked out the house and suggested we needed a main line replacement. I was skeptical at first because the gas guy found nothing with his sensors and hi-tech noise makers. The more we talked, the more things he said that lined up with what the gas man said. The main line wasn't wrapped. There was heavy corrosion. He gave us a quote, and encouraged us to shop around and get a second option and even suggested that we could significantly reduce the bill if I wanted to dig the trench myself. He also pointed us to a 10% off coupon for first time customers. My contractor friends agreed with the diagnosis and gave us some ballpark quotes. We ended up going with The Plumber. Even though there were a few other hiccups in the repair, James worked with us on the price of the additional work (the previous owners did something funky when they did a garage conversion and we only found that problem when they started digging.) James was very helpful. I am a handyman, but I know when I need to call for help. He never was annoyed with my questions or concerns. He would explain and show me what he was going to work on and what to expect when he was done. He never talked down to my fiance and she was very pleased with how open he was. He gave me some advise on things I should be aware of or fix down the road, but it wasn't an attempt to up sale. I love knowing that I can handyman things around my house, but I am glad I know someone to call if I need backup. I would recommend them to my friends. read more

This is our second time in 7 months, that we called for assistance from The Plumber. It should've been an easy repair for my husband, but our kitchen faucet was installed horribly by the builders and it was impossible for him to do the work himself. We were so happy to see James, our original plumber from our first call, we knew, before he even started that we were going to get great service again. Shockingly enough, we did. He explained things, did the work, and was just able to get everything fixed, all within the time frame we were told. I've read the not so good reviews and wish James had been their plumber, as well. I can agree, no one likes paying high prices, for anything, but I know, that the work will be good and I won't have to worry about having a problem later. read more

Wow! My husband & I, after putting it off for about 6 months, decided to change the cartridge on our tubs. Half the cartridge was stuck, could not turn the water back on, now it's 4:30, on a Saturday night AND I have to call a PLUMBER??? Wow, James was here by 5:10. Boom it was done and he also did our other tub too! And fixed our low pressure problem also. LOVED IT !! Great, Great, all the way around. Quick, polite, professional, clean, reasonable price. Thank you "The Plumber" Thank you James, you turned a TERRIBLE Saturday into a great day. read more

Mark with The Plumber came out so quickly after I called, even with a four hour window. He listened to my situation and gave me good advice on plumbing! He was upfront and honest. He helped me out and I learned from him. Thank you Mark for your advice! Def gonna use The Plumber again. read more

Brad was knowledgeable, and fair. His work was fast, efficient and clean. He had both of our bathroom sinks fixed within an hour ! I highly recommended The Plumbers read more

The Plumber came during the four hour window. Jim replaced our garbage disposal with a Moen disposal. This was an upgrade to the one we had. It took less than 20 minutes! He also gave us a suggestion on our shower's water pressure, which we took! Both issues are fixed! Thanks Jim! We will definitely use The Plumber again! read more

AHS sent the Plumber out to deal with our pressure regulator. Our pressure was way too high, and this was covered. In addition we hired them to replace the regulator for our sprinkler system - which we knew was not covered by AHS. Work was done in a timely manner, and we were kept apprised of the schedule for both visits. read more

James came out within 30min of my call! Had a leak in my shower fixture . He fixed it right up in less than 20min! IVE FOUND MY PLUMBER FOR LIFE!! Used their 10% printable coupon to save even more! James... Your the man!!! I am keeping his card and spreading the word with family and friends! A million thanks dude! read more

Robert was here earlier double checking on the garbage disposal. He's very professional, helpful and has a nice attitude. I was very pleased that he was the one helping me With this issue read more

Just had Brad and Mike replaced the pipe from the road meter to the house. They did a wonderful job! Brad came over yesterday and gave me a fair quote for the replacement. Both guys showed up this morning and worked hard all day. They were both very professional and great communicators as to what the job entailed. I would definitely recommend them. read more

"The Plumber" straight to the point. This is one of the best in the valley. I make sure to ask for them EVERY time I need a plumber for one of my rentals and personal home! They are knowledgeable and reasonable in pricing! Their staff has always been professional and make scheduling with my tenants a breeze! read more

I was very pleased with the work. They went above and beyond to keep the place clean. Their work was fast and thorough. The technicians Brad and Seth were very polite and made what could have been a big headache very manageable. I am very happy with the service they provided. I highly recommend them. read more

These people are amazing. They were scheduled to come out between 8 and 12 and they showed up at 8:05. The work is excellent and I couldn't be more pleased. I'll keep this number in my contact list. read more

What a Great crew. Came to the house and fixed a major problem in less that a day without having to rip my house apart. The guys really knew what they were doing and helped me with my insurance adjusters questions. Should I ever need a plumber again " God Forbid" this is the company I'll be calling.... read more

You know how it is, you think you hear water running so you start walking around inside your house trying to locate the source. Then you venture outside trying to find the source and lo and behold there it is - after you take the air vent cover off the skirting - the water pouring out of the pipe running along the underside of our modular home. Then the search starts for a plumber and we see the great reviews for The Plumber so we call. We get an immediate answer from Robert and he says he will have someone respond between 3 and 5! A+ for immediate response on a Saturday. James shows up around 4:30 and takes the access panel off of the skirting at the back of the house and crawls under to find a burst pipe. He immediately turns off the water and lets us know the cost and that he has to go get parts. He also recommends we call our insurance company and TCC Inc Fire and Water Restoration because the water has been spraying up onto the insulation and sub-flooring and there could be more damage. James returns with the parts and Bob's your uncle the piping is repaired! And the price was great! Highly recommend James with The Plumber! Immediate Response; Professional; Knowledgeable; Personable; great price! read more

These guys are awesome! The other two plumbing companies we got estimates from wanted to cut into our walls to fix problems that these guys fixed in less than two hours with no major surgery, and did it quite a bit cheaper than the other guys to boot. We'll use them again should the need arise. Thanks!! read more

my technician was Robert Richardson wonderful person.his expertise is excellent. he really knows what he is doing.made us feel at ease with everything.Next time I need a plumber I know who to call and ask for read more

i am very please with James the tech that came out - I will put James in the top two with Mark- just wait to see who get the number one spot read more

I call FAHW, told them I have no hot water, they sent out Triple S Plumbing which after 5 days of this and that I called FAHW and told them I want a local plumber in the AV, they sent James from The Plumber on Sat night who assessed my issues, on Monday morning not only had he talked to my insurance, called and made sure Ferguson had the parts and talked to my Condo Association, by the time I got home at 4:15pm I had hot water after 7 days without hot water. Triple S Plumbing wanted to charge me over $700.00, after James took care of everything I did not pay a penny. Thank you very much, highly recommended and so knowledgeable. read more

Called Brad Wade from the Plumber and wanted him to fix a major leak in my sprinkling system. I had used Brad before to put in a water heater which he did an EXCELLENT job at. He came out late Friday night and fixed my entire main water leak. If you need a plumber make sure you ask for Brad from The Plumber. He is professional and very courteous. He knows his business and really wants to help you out. I have had many plumbers come out to my house over the years but Brad is the BEST. Look no further, Call BRAD!!!!! read more

We saw his truck at a local grocery and asked the driver about a drain problem we have been experiencing. Within minutes th problem was repaired at very reasonable price. Thanks Guys! read more

James was EARLY! He was FRIENDLY! He was informative. He went the extra mile to make sure we understood the problem and fixed it in no time. He even told us that we missed a coupon on their site and had us print it out to save us money! Unbelievable! These guys are a real relief. James made a stressful problem easy. Highly recommended! read more

I came across this plumber because another plumber couldn't do the emergency job for me. I spoke with Robert and he sent over someone right away. James showed up right away. James is funny and confident and that helped ease the stress of the situation. James explained what the issues were in plain english and even drew a sketch to better help me understand what pipe he was going to fix and how. I have recommended The Plumber and James to several friends because over the past couple of years , thanks to bad old pipes, I have got to know and trust this company. They are not in the business of taking advantage of people. They just get the job done! read more