Horrible service spoke to Charles I made an appointment and they completely dropped the ball they told me they would call me back and service my bathroom today the 13th now they said the soonest appointment they have is 4 days later. read more

Chris came and installed my reverse osmosis filtration system. He was extremely knowledgeable and kind. He did such a great job and explained to me what he was doing and showed me how to do it if I needed to change it in the future. Such a great experience I will definitely be using them again. read more

Great service from Charles and Tim! Had a broken pipe in the wall, Tim found the pipe right away, knew how to fix it gave me a price and jumped right on it. Thank you for quick and professional service. read more

Plumber Duck - The broken pipe - Plumbing Near Me - Lancaster, California

They were absolutely wonderful. Kind & respectful. Their price was fair. I highly recommend them and will request their service again. Thank you Plumber Duck. So appreciate you! read more

On Sunday morning at 3:00 am I heard water running. Monday I called my son and he sent out a friend to check it out and he said we had a cold water line break in several places in my home. My son knew someone who had a friend who had a plumbing company. Then the water line to the house broke also. Mr. Sutton came out assessed the probLen. gave us a reasonable quote. Started working on the inside for it was raining. The next day started working on the outside replacing the main water line. He replaced the whole system cold and hot water lines. Replaced the Faust's and hot water heater. Charles's and his son's "Technicians" did a great job. He is a religious and patriot man, I enjoyed meeting and working with him. God Bless Charles and his company. read more

I'm absolutely speechless at the service of this company. I promise you don't even bother looking anywhere else. Charles and Tayla are super responsive especially since I don't live near the property they helped to fix the piping for and they constantly sent me photos and updates to keep me posted about everything!! They also made sure my tenants were safe and secured the area that they were fixing completely with dividers. When I'm telling you that I'm speechless, I really am. Not only are they super detailed and knowledgeable, they are so kind helping me navigate ideas and recommendations for the property at no cost!! I got maybe like 6 quotes from different plumbers and Charles did it the cheapest when I called and I can just feel the professionalism. I still can't believe how the cheapest option was the best quality option! They ran cameras on the entire area, secured and replaced piping and put back my flooring and flush tested the pipes to make sure everything was perfect after. I'm honestly forever a customer now and still can't believe how kind, affordable, diligent, and detailed this team is. I promise you if you even call them for a quote you'll get the energy I'm talking about. I rarely ever do reviews but for once in my life I felt that no one deserved it better than this team. Great work and great team. 10/10 read more

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Service was excellent! Friendly plumbers that quickly knew what was wrong with the bathroom toilet came back and installed a new one, clean work left the bathroom spotless. Very professional company and will always call them with any plumbing needs. read more

Hired them for a leak test. Friendly, Timely, good communication, and didn't try to sell us something we don't need. Thank you. Going to give you referrals read more

Plumber Duck did a great job installing my kitchen faucet, they were very professional and friendly. I am very happy with their service.

Long story short, the rental we live in has had some horrible sewer line problems for the last year. The landlord kept bringing in the company she uses exclusively which offered no relief of the recurring issue, and only a bandaid on a bigger problem. Charles came in and gave a full inspection and completed the job, while giving me a clear answer as to what what really going on, and alerting me it was an actual pipe issue that needed to be addressed and walked me through his entire report of findings. Not only did he save my sanity in the situation and give me immense peace of mind, he was efficient, thorough, and honest. It is hard to find good people and companies for situations that can become very time consuming and add up financially very quickly, but I can promise Plumber Duck, and Charles, are the people you need in your back pocket for every plumbing issue you may encounter. I will use them when we move and on every job from here on out. I will never waste time with the other companies again! read more

What great service we got from Plumber Duck! They came out right on time and solved our plumbing problem super quickly. They were polite and professional and the cost for our repair was super reasonable. We will definitely be using Plumber Duck again in the future. read more

Highly recommend Plumber Duck! Our home in escrow, while checking the spa tub in the master bath before home inspector came out the glue on the fitting failed and the hose blew out. Calling plumbers in the area only to find out most do not work on bathroom spa tubs. After numerous calls to different plumbers, Charles from Plumber Duck answered my call and he works on bathroom spa tubs! Charles was very professional and had his guys out to our home quickly. It has been a process since the tub could not be repaired due to obsolete parts but Charles quickly ordered a new tub and fixture and had his crew replaced the tub with plenty of time to spare before close of escrow. Best part the work was done quickly, professionally and he did NOT charge us an arm and a leg! Got a plumbing problem? Call Plumber Duck! Fast, Efficient and affordable! Happy Customers! read more

Customer service is grossly unprofessional and 0 customer service abilities. No call no show for 4 weeks and I was told in essence "who cares" and was told in many ways it was unreasonable for me to reach out and ask as there was an approval pending. in addition, I received a "personal" message from Morgan the front office person. I spoke to the owner Charles and while he assured all communications would cease she still felt some authority to reach out. So either Charles took the situation lightly and never said anything to Morgan on the agreement we had or he just flat out didn't give a crap and is ok with that behavior from his employees. Either way, it doesn't work for me. Hey Charles. Sorry not sorry for reaching out to all related employees regarding my complaint. The web is a very powerful tool and I fortunately know how to use it. Don't want you're wife called?? Maybe you should have done your research on her name, number and association to your business and have it removed for future complaints. read more

Plumber Duck - Plumbing Near Me - Lancaster, California

Called and spoke with Charles to get a quote on repairs to my water heater that another plumber told me I needed. He took the time to explain what I needed and what was an upsale and was honest and saved me money. He could have just gave me a quote to install the parts I was asking for and but instead he took the time to explain and let me know it wasn't necessary. Definitely a good first impression and I appreciate the time he took to answer my questions and not try to sell me things I didn't need. Will be using them for future plumbing needs! read more

So, after Plumber Dick changed out some angle valves, I noticed we had a water leak in the from yard. They sent the owner out right away. He looked the job over, explained everything that he noticed and gave me my options. We opted to have the entire main line into the house replaced, as it was the best option. The day came that he and his crew of 4 shows up. They got right to work, explained everything that needed to be done. They even noticed that a precocious plumber did not hook up out water softener correctly. The price he quoted me was the price we paid. To top it off, one of the sprinkler valves has busted when they turned the water on. I had planned on replacing them anyways, so I just hired them to do all 4 valves. These guys know their stuff, work very hard and kept me informed. Honesty is the best policy and these guys are honest as can be. I will hire them for any and all plumbing work I need. read more

Plumber duck came to my home immediately knew what the problem was and fixed it within 45 minutes very professional I highly recommend the plumber, very professional very honest and upfront. He doesn't try to rip you off or to make a quick dollar off of you. A+. I will definitely be using them in the future. read more

I have used Plumber Duck over the years and have found the service to be exceptional. From water main repairs, water heater replacement to slab leeks, the quality of service is outstanding. The owner maintains a level of professionalism, integrity and dedication to their customers. I highly recommend!! read more

We started our kitchen remodel in February of this year unfortunately we had to fire the contractor because of horrendous work. R&B Construction picked up the job (thank God) & Charles from Plumber Duck was sent out to do the plumbing. He called to let me know what time he would be over. He explained everything he was going to do. He installed the disposal, faucet & soap dispenser he said he would be back the following day to finish installing dishwasher. No comparison to the other work done. Charles's work looked professional. It was nice and clean. I definitely recommend Plumber Duck to anyone looking to get a honest great plumber. Thank U Charles read more

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Plumber Duck just picked up a new customer for life! I needed a plumber yesterday, so I did an internet search, and it started out discouraging. The first plumber I called said he wouldn't be able to get here until the end of next week; the second said: best case scenario, Friday / worst case scenario Monday or Tuesday. Plumber Duck was my third call, and I expected more of the same. When he asked if I could wait, I expected to hear: for a few days, a week, longer -- when he said 30-45 minutes, I about fell out of my chair. He happen to be in my area and was just finished up on the job he was on -- I felt like doing cartwheels. Plumber Duck got here in under 45 minutes. He is polite and VERY professional. The problem was huge to me, but not so much for him and he had it fixed in about hour. What's more, his rates are so reasonable I was able to gave him a little extra to show my gratitude for his being able to get here to fix the problem so quickly. I have put Plumber Duck in my contacts, he is now my plumber, and I have already started telling my friends and family that when they need a plumber, they need to call Plumber Duck. Thank you, Plumber Duck! read more

Charles fixed a major leak in my home. The leak was a problem for a while and the plumber i was using was unreachable. However, his team came immediately to inspect and they were reasonable with their estimate. With no money down, he proceeded with the work. He is an honest man that has an expertise in the field. He did his best to avoid charging me an arm and a leg without compromising the quality of work. He even explained every detail of the job he completed. Overall, i am happy with it and will definitely recommend him to everybody i know. Thanks! read more

We had 2 sinks that needs to be serviced quickly in order to close escrow. I reached out to a number of plumbers and Morgan with Plumber Duck was so responsive! She gave me a great price and had us booked quickly. My husband was on site when their guys arrived and he had nothing but great things to say. They did their work fast and efficiently, explained everything they were doing to him and answered all plumbing questions he had, even those unrelated to the job they were doing. We will definitely be hiring them again for our plumbing needs as soon as we move! read more

I broke a gas pipe in our fireplace, and we were desperately trying to find someone to fix it ASAP. Plumber Duck came within the hour, he was very quick, kind, and knowledgeable. He fixed our pipe, and left us happy with a working fireplace! We will definitely recommend him to friends, and use him in the future. read more

Excellent service at an affordable price. The whole staff was professional and courteous and did excellent work. Highly recommend them for all of your plumbing needs in the Antelope Valley. read more

Great communication, professional, and showed up on time. We needed to replace our sink faucet and our garbage disposal. Appreciative of the time spent and the no hassle appointment scheduling. Thanks again! read more

Don't even know where to start. I had an emergency plumbing job. The company that the home insurance sent told me he couldn't fix it. Called Charles explained the problem and what the other company had said and he said we can fix it. He even went over several options over the phone to calm me down. He sent Mike over in the evening, Mike made some adjustments and said they would be back the next day, Saturday. They both were here early Saturday morning fixed the problem and the price was phenomenal. This company has a new client for life. Thank you Charles and Mike for your professionalism and caring attitude.. read more

Superior customer service. Honest reliable and trustworthy. Has been my plumber for many years. A+ service 100% recommend.

this plumber made an appt . didnt show , didnt bother to cancel appt. if u cant depend on him w/ appts how do ya think u can depend on his work. he make excuses , liar. big liar. unreliable. dont use him. ever. dont even try .find another one . there r reliable plumbers out . very irresponsible.i can only imagine d quality of his work. read more

Wow Mike and Tim y'all did that. Now we have our hot water back My family really appreciate You being on time very patient explained everything to myself even though my husband was not at home and I knew nothing about plumbing you were very patient and explained everything you guys stayed at your name at the doors you guys were very professional we really appreciate it I wish I can give you more stars keep up the good work and great customer service Arnicea J & Michael J read more

Best service for plumbing I have received so far, had a bad smell coming from my garbage disposal, found the leak replaced it as well as all the hoses for a reasonable price as well as a corroded hose bib in my backyard. Always on time. And always professional read more

5 stars! I didn't feel I was ripped off like other companies I've used. Mike took care of our flange issues fast, effective and professional. Charles was always available to answer my questions and our concerns. Thank you! read more

Mikey, Jacob, and Charles were able to come out to my house within 15 minutes of calling them. After hearing astronomical damage estimates from multiple companies regarding the leak and having multiple people come out to look, they were able to find the source of the water damage quickly and were so patient in explaining everything to me. They repaired the broken line for me and were very professional. They will definitely be my new go to for plumbing and I would highly recommend them to friends and family! read more

We needed our main line checked and the water pressure valve replaced. Our dishwasher also needed to be anchored. He was able to come out the same day we called. He explained everything and made sure we understood what needed to be done. When the issue was fixed a new issue with the pipe came up and he stayed to fix it. He went above and beyond. read more

They have gained a new customer! Charles and Mikey are great and they are so calm and patient with their customers. I respect the honesty, compassion, and care they put into helping those in need. I went through my home warranty company and declined the previous company from ever coming to my home again because they didn't do a good job. On Friday my hot water handle in my showere would not turn off and Charles sent Mikey right away and they fixed the problem another company failed to complete properly. I won't name the other company but I sure didn't appreciate being told, "well what do you wantme to do about it", and "if theirs any internal damage you'll be responsible". Ummm, no, they were terminated from my work order and Charles picked it up without any hesitation. Thank you Charles and Mikey for your hard work and dedication to customers in need like myself. I'm so glad y'all took over my work order! read more

Charles is great. He explains everything and works quickly. I always contact him for plumbing needs and issues.

I have nothing but wonderful things to say about Plumber Duck and the service he provides. I work in property management and he helps us always same day, has great prices, and does qualify work! He is certainly a man of integrity and I appreciate the work he does! Thank you! read more