I purchased a new dishwasher from Lowe's . The two gentlemen who delivered and installed, were the kindest, most professional plumbers ever ! From the moment they called to say they would be here in 30 minutes, kindness and professionalism were clearly evident. You folks hire plumbers, but your plumber were raised right. Courteous, and friendly. To take out the old dishwasher, install the new one, AND clean up, took 35 minutes. If I ever need a plumber, you are on speed dial. read more

Hi - I just wanted to say that this company has a horrible customer service - on the phone - first the intake and then afterward they could not even send you an email for the estimate. They talk down to you and scream on the phone telling you to check spam which of course I had already done befor I even called back . First the manager had an sassy atitude and then the assistant after. I was going to see if they could resend the email but I never got the oppertunity because the assistant overtalked me and we ended up yelling at each other. Abosluteley Crazy!! read more

Faucet man did a diagnosis of upstairs leak at the end of day and charged $159. The techs did not communicate with me but wrote an estimate for repair. We were not sure about the diagnosis so got another plumber to check and found the leak was in the attic the hot water manifold. I did not use faucetman for repair. read more

Faucetman Plumbing - Hot water manifold from attic - Plumbing Near Me

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I had them come out and do a simple job just change the flapper because my water is draining and I keep hearing that sound in the tank when it's being filled. They put in one of their Flappers and it was junk and it would make that sound every 10 minutes I put the one that I bought from the store in there and it would last a couple of days or longer and then I would hear that sound. If they can't do a simple job who's to say they can do a major job. I won't use them ever again. I used to use them in the early 2000s, when they were really good when Jimmy was there. I heard he opened up his own business and I wish I knew how to get a hold of him because he was the best. They have gone downhill since Jimmy left. I haven't had to use them in quite a while, and now I regret using them again. read more

Noe was on time, replaced a bathroom faucet, and cleaned everything up to my satisfaction.

They reply quickly did a great job on my tankless water heater spoke with the owner on pricing gave me a great price installed it the next day and came and severed it the folllowing year definitely recommend this company never had an issue read more

Excellent workmanship...professional, my stove and their business runs like a finely tuned Drag Bike engine...kicks ass, no bullshit! Thanks again! Excellent workmanship...professional, my stove and their business runs like a finely tuned Drag Bike engine...kicks ass, no bullshit! Thanks again! read more

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After major interior renovations and re-painting, we purchased all new kitchen appliances through Lowe's and the microwave needed to be installed by a plumber according to Lowe's policy. The microwave was shipped directly to Faucetman Plumbing and they were contracted by Lowe's to complete the installation. Faucetman damaged our newly painted walls moving the microwave into our kitchen. They also left a mess on our hardwood floors consisting of cardboard debris, packaging staples, etc. I called their management and made them aware of the issues and requested repairs. The management stated they would get back but they've ghosted me completely. I've left voice and text messages hoping to resolve the issue, but they have failed to respond. I cannot recommend their services based on their lack of integrity. read more

Faucetman Plumbing - Damage to wall - Plumbing Near Me

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I ordered a dishwasher from Costco and Noe from Faucetman Plumbing was sent to install it for us. He arrived within the appointment time frame, was respectful, kind, helpful and really knew his appliance installations. Thank you Noe. read more

Excellent !!!!! So grateful for your EXCELLENT Installer!!! We thought we would have to reschedule, as we have a problem with our main water valve to our house. He was determined to shut our water off so that he could complete the install. I've never seen someone work with such tenacity. My Husband and I were beyond relieved as we desperately needed this new dishwasher after our 28 yr old dishwasher started leaking all over the floor. Jonathan is a true asset to Faucetman or any organization he represents. Never enough "Thank You's" for sending us someone who did an outstanding job !!!!! read more

I have used Faucetman three times in the past several months. Each time, they have efficiently handled my call, arrived on time, worked quickly and professionally and solved my issues, all at a surprisingly fair price ... installation of a microwave, repair of a shower faucet and a clogged kitchen drain. All in all, five of their employees have been at my home and I can commend each of them. That's clearly a testament to the great customer service that is insisted upon by the management of this firm. read more

My wife and I have been looking into getting Tankless hot water heater as our standard tank was about 14yrs old. My neighbor just the other day happened to be getting on installed by Faucetman Plumbing. I went over to to see the work they were doing and the unit her was having installed which was a Noritz tankless system. My Neighbor went through Lowes to purchase his tank. I called another company they came out and gave me a quote. I called Faucetman and spoke to Jo, Jo is amazing, I stayed on the phone with her, I took two photos and texted them to her while on the phone and she was able to give me a quote right then. Faucteman's quote was half the price of the other company and I'm not kidding. I set a date for the installation to be done which was yesterday 2/17/23. I had the pleasure of working with Josh and Noe as the installers. Josh and Noe were very professional and friendly. Doug the Owner showed up and introduced himself and he is a very nice Guy. Doug wanted to make sure I was happy with everything as the installation was going on, which I was. Josh and Noe had the installation complete within 2 hours. Josh explained the usage of the system and they left the work area cleaner than the way they found it. So from the Office personnel to the Installers and the Owner, We couldn't be more pleased !!!! I would definitely use Faucetman again, in a second!! However, do your self a favor, if you're going to purchase anything go directly through Faucetman and not another retailer. Faucetman will save you even more money !!! Also, they will do all the rebate work for you through SoCal Gas. It doesn't get any better. read more

Faucetman Plumbing - Plumbing Near Me

Purchased a new dishwasher from Lowe's with installation. Faucetman turned out to be the company doing the install and I couldn't be happier. They arrived early, removed the old unit and had the new one installed in no time. I will definitely be using them for future projects. read more

Faucetman Plumbing - Bosch 500 - Plumbing Near Me

Water heater installation. Good quality work done by Justin and Alex. Thanks Doug, for sending these great technicians. read more

Faucetman Plumbing - Water heater installation. Great quality work by Justin and Alex. Thank you to Doug for sending these 2 great technicians. - Plumbing Near Me

So thankful for this awesome company Faucetman. Thanks to Rick and Vee. They were friendly, efficient, and did an amazing job. I would highly recommend this company. read more

Our old water heater died on us, RIP old friend. We went to Lowe's to purchase a replacement, and were put in contact with Faucetman for the install. Tanya at Faucetman went out of her way to work around our very difficult schedule and was able to schedule the installation for the next day - she was an absolute lifesaver! This was my first indication that Faucetman Plumbing was going to be a great company to work with. The next day Justin and Noe from Faucetman arrived with our new water heater, well within their confirmed arrival window. They were both very pleasant to work with and did an excellent job with the installation - everything went smoothly. It's so nice to have hot water again. Faucetman Plumbing exceeded all of our expectations, from the scheduling to the installation itself. I will be using Faucetman for all of our plumbing needs going forward. Highly recommended! read more

I was happy with the service until I realized that a house guest had placed a couple of items in the top utensil shelf of the dishwasher that the installer had hauled away. One of the items was a Pampered Chef spatula, which was expensive. The dishwasher was removed around 2:00 pm and I called them at 5:15 on a Friday. I called, I emailed, I texted the numbers they had been texting me from - no response. I wanted to retrieve my items before the dishwasher was disposed of. No one called back. I called when they opened on Monday and was told that the installer - Jonathan- checked the top shelf before disposing of them because this has happened before but said nothing was there. He could not have checked my dishwasher because I know the items were there. They take pictures before starting work. I suggest taking pictures of the top utensil tray as well to make sure all items are removed before taking the dishwasher. I own my part for not checking. I never use that shelf and actually forgot it was even there. I would have been so grateful if they had checked for items left in the utensil shelf since this is something they do on a daily basis. read more

Costco dishwasher installation. Installer Justin Faucetman Plumbing. Pros: Installer arrived on time fast installation. Cons: 1. tile damage cracked 2. drop something against garage door leaving dent 3. trash left in drive way- Damage could have been avoided by paying attention to detail, not parking so close to garage door, and cleaning up trash. read more

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Thanks so very much your services is greatly appreciated, great job I will definitely Refer family & friends 5 stars read more

Faucetman Plumbing - Plumbing Near Me

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Super fast and great installation team for tankless water heaters purchased at Lowes. Couldn't be happier.

They they did the installations for my appliances that I purchased at Costco. They were extremely friendly and courteous. They made sure everything was working to my standard. read more

Faucetman guys were nice, speedy and knowledgable when they installed my new dishwasher. They came on time, made great recommendations (when I had been given the wrong plug by the store they made sure to explain why and get me a replacement) and were very friendly. Will definitely be using their services again! Thank you! read more

Faucetman Plumbing installed a Noritz Tankless Water Heater in my house. The old system was starting to leak and I knew it was time to replace. Doug advised me on options. I decided on the Noritz Tankless system. The professionalism of the entire Faucetman staff was outstanding from first contact, to estimating, to final installation. They even handled the paperwork for the permitting and SoCal Gas rebate. Faucetman has my highest recommendation. read more

Faucetman Plumbing - Noritz Tankless Water Heater - Plumbing Near Me

Replaced a toilet and fixed a leak that was going on for over a year. Impressed by the knowledge the young man knew. He was a family member of this family run business and went right to work when he arrived. He had a helper who was meticulous in helping him. Very professional, and cared about his customer and the job he did. Much success to someone like that. read more

Faucetman Plumbing - New toilet and leak fixed! - Plumbing Near Me

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Wow! First of all Rachel who made first contact with me was extremely professional, very outgoing and I just felt great after her call! The communication by Faucetman Plumbing is Exceptional! They are on time and take the time to answer any questions! Rachel you're an asset to the company! You are a ROCKSTAR! Thank you! Thank you! Thank you! You are a fantastic company! read more

Faucetman installed an over-the-range microwave for my 96-year-old mother and the entire experience was positive. First, when scheduling, they said their next available appointment would be a week later. When I gasped and said I was only in town for a few days, the scheduler put me on hold for a few minutes. When she came back on, she said they could squeeze it in that afternoon! I was so grateful. About 45 minutes later they texted and said they'd be there right away. Rick and Jarod were so efficient, kind and professional; I truly appreciated their efforts. read more

They came out quickly, replaced our fridge and faucet. Reasonable prices and great service.

Dishwasher purchased at Costco included delivery, installation and hauling away the old. Costco assigned the job to Faucetman Plumbing. This company did a great job and made sure the unit works. I will definitely call Faucetman for my future plumbing needs. Highly recommend! read more

My mother's water heater was cracked and water was all in the garage. She called around and the price of a replacement was over her budget. I called this company and spoke to Rachel and she got the job done for $400 less than the others were charging for a new 50 gallon water heater. I love their expedited service and the fact that my mother is a senior and has a monthly budget. Ms. Rachel was very helpful over the phone and she made sure to get it done. It was cheaper than the cheapest estimate I gotten. read more

They were very professional, on time and did a nice clean job. Will definitely be using them again for plumbing needs. read more

They installed our new sink and garbage disposal. Appointments are usually within a day and they are very punctual and professional. If you need a professional plumber that knowwhat they're doing I highly recommend you go with them. read more

After 14 years our microwave gave out and we purchased a new one, happily the same model. Faucetman employees, installers for Lowe's, did the job quickly and safely. They were neat, clean and friendly as well! read more

Omg they could have had such a good rating. This is my second time using this company. They have awesome employees, but the owners are price gougers, trying to get every dollar they can. They changed their labor rate on me like three different times. If I was buying something from them it was a flat rate of $145.00 if I wasn't buying anything from him it was $149.00. The wife got hysterical because I advised of the deal her husband provided. I was then told the rate was $139.00 was the normal rate which let me know it's constantly adjusted. I was willing to work with them on the extra time, but it wasn't my fault their worker took longer to install what was agreed upon. The wife yelled Merry Christmas and don't call their business anymore. Wow you rather lose more business over $40? Not smart business. What really makes this worse is the problem wasn't assessed until I was told to replace things not needed. read more

There's a reason why Lowe's uses Faucetman for their installs , the entire staff is professional, courteous, and knowledgeable. One clue, each person you talk to gives you their name, they stand by customer service. Easy to set up appointments and they are on time. Had a slight issue after my dishwasher install (because our house is 21 years old and had nothing to do with the quality of the install) so a second appointment was needed. The tech fixed it quickly and with a smile. Honest, dependable, and from front office staff to those in the field, a great team. If you need a great plumber, look no further than faucetman. read more

Very helpful from the front office to the men in the field! Derick and Izzy showed up ready to get it done. Profesional and personable crew went right to work and didn't waist any time. These guys had the parts and tools in hand to complete the job without waisting any time. Very conscientious about the work they were doing. They did an amazing job. If you have a need for a plumber I would recommend Faucetman Plumbing. read more

I purchased a new dishwasher from Lowes in late August and paid for installation. They told me that they now outsource installation and that the installer would call me to schedule delivery. Delivery was on Sept 12. All seemed fine until a few days later when I realized that the adhesive mounting bracket on one side had let go of my granite counter top and because of that, the unit shifted around quite a bit. I called and left a message as it was after hours. The next day, as I hadn't gotten a return call, I called them again and we arranged for someone to come out the next day (the 21st). The bracket was remounted and they left. The following day, a screw holding that bracket to the adhesive mounting pad came off and I called again. Again, they came out and "fixed" the mounting. On the 30th, the mounting had come off the granite counter yet again, this time BOTH mounting brackets were loose. I called after the weekend on Oct 4 and was told they needed to speak to a more senior technician to find out what an appropriate course of action was. I was promised I'd recieve a call back. I never recieved that call back. My husband called and left messages on Oct 6 and 7 and never recieved a call back. I called on Oct 8 (a Saturday) and left a message. No call back. Finally, on Oct 10, my husband managed to get ahold of someone and they schedule an appointment on Oct 13. I clear several appointments off my schedule for that morning, only for my husband to be told halfway through the appointment window that their technician wouldn't be able to make it. We reschedule for Friday the 14th. In the meantime, I contacted Lowes to inform them of the horrible customer service their contracted installer had been giving us. It has now been over a MONTH and my dishwasher is not installed correctly. The Faucetman technician blames the lack of plywood lining under my counter, he can't drill in to it. The Lowes Manager asked how my old dishwasher was mounted, I informed her that it was screwed in at the sides. Her reply was to ask "why didn't they just mount it at the sides then?" BEATS ME! So the next day, my husband is here when the technicians explain yet again that they cannot drill into my granite (no duh) and my husband asks about mounting it at the sides and is informed by the technicians that *that* isn't possible, and begin to add new mounting hardware. This is when my husband notices that there ARE in fact slots for the mounting brackets on the sides of the machine. The technicians seemed genuinely shocked by this. They install the brackets on the sides of the machine and seemed offended when he expressed pleasure that it was finally correctly installed. It took FOUR attempts to get a simple dishwasher installed. Only more ridiculous than the four attempts to install it are the number of unreturned phone calls. If you want responsiveness, you're better off going elsewhere. read more

My family and I have had a lot of work done with this company. They actually know what they're doing unlike a lot of plumbing contractors. Do quality work for a reasonable price. Super nice to deal with also. I definitely recommend them! read more

So bummed waited all day for my appointment at 4pm only to find out they can't come. Why make an appointment if you can't keep it? Now I have to call someone who is reliable. I don't recommend using this plumber because you will waste your precious time read more

Love our new sink, thank you John Faucet Plumbing Co. for all the ideas and options for us!!! read more

Faucetman Plumbing - Love our new sink!!, thank you John Faucet Plumbing Co. - Plumbing Near Me

Excellent service from start to finish! I received a next day appointment and reasonable quote for replacing a hose bib over the phone. The plumbers who showed up were courteous, knowledgeable and completed the job quickly and efficiently. They even looked at another concern we had and gave some tips. Highly recommend this company to anyone looking for fast, affordable, and friendly service and we will definitely call them again. Thanks Faucetman! :) read more