On Christmas Eve morning, we had our sewer main between the house and street backup, causing water to backup into the downstairs bathtub. We had "The Plumber" come out the same day and successfully snake the line using a clean out located in the front of the house, which solved out immediate problem. Response was quick and the gentleman performing the service was quick, nice and knowledgeable. read more

Awesome job.!!!! I've recommended them already to my neighbors. Will definitely call again when I have an emergency with plumbing.

Reliable dependable he does his job and is very trust. He replaced a 26yearold water heater in mojave California. Very reasonable

We were visiting my 82yo grandma for Christmas when we smelled gas outside. She has lost her sense of smell from age so we called immediately, since we had no idea how long this had been an issue. The gas company gave us a 4hr window for arrival and ultimately had the gas turned off for the night until we could get plumber help. BEFORE calling The Plumber, we called another "24hr" service who basically said "can we talk during normal business hours" (yea no, they lost our business). The Plumber (the company) answered the phone immediately at 11pm and was extremely helpful and open. He encouraged me to call first thing in the morning to get on the schedule. When I called at 8am, they answered IMMEDIATELY and put us on the schedule. Brad arrived promptly 1hr later, assessed the situation, diagnosed the problem and came up with a plan to fix it. Ultimately, the issue was a corroded gas line that probably has been damaged for years (see photo) to the point that he could snap it by hand & showed us the hole where the gas was leaking out. Brad and his co-worker Paul, worked diligently all day and in less than 24hrs from the time of the original call to the gas company, we were back in business with gorgeous copper pipes and sealed back up with cement!!! Amazing, respectful, professional, highly communicative and charged the EXACT estimate- ZERO secret fees. 10/10 recommend. read more

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James gives amazing customer service and is very knowledgeable! Each time we've called The Plumber, they've been very responsive & professional. Had several items for them to look at this time & they were able to fit us in the next day which we really appreciated. James needed to come back to install something they picked up for us, and he came the next day. Thanks so much guys! read more

James came over and he was extremely nice, polite, friendly and informative. I will definitely contact them again when I need them.

I'd like to recognize Rob, at the Plumber for operating and upholding an exceptional establishment, providing quick & stellar service. Through my experience with The Plumber, I was very well taken care of by Service Expert Mike, assisted by Paul, who were dispatched to my call and went above and beyond on a water heater replacement with drywall damage. They quickly proceeded with R&R upon arrival and removed the old Water heater and prepped everything for repair within a matter of minutes, and further outsourced Jesse, with All Dry Water Clean up to make all necessary repairs. Within a matter of less than 48 hours of all removal, repair, and replacement, everything was smoothly dialed back in with hot running water amidst the cold nights and mornings. This is a very professional, no bullshit establishment, with exceptional service, and an exceptionally well managed operation via Robert of the Plumber. Robert provided oversight and ensured the staff exercised and provided clear, conscientious, quality work, with clear and constant communication and are very knowledgable about what they do. They are efficient, diligent, and get in and out within a timely manner with very reasonable cost. My experience with Robert, Ashley who took care of and dispatched my call, Service expert Mike, and Paul, exceeded my expectations as they take tremendous pride in their work, and genuinely care about their services. Doing business like how business used to be done, with pride, integrity, and accountability; where your word and a handshake upholds its weight in execution. I would highly recommend them to anyone. read more

My technician was Chance. He was kind helpful and worked very hard through a rather complicated issue that took a few hours, he even got wet. He remained pleasant even though it was cool. I don't live in the city and therefore have a well (not common) and he knew exactly what to do. I have used this company before and highly recommend them. Their prices are very affordable, yuh can't go wrong. read more

Their plumber Chance is one of the best I ever met. He knows plumbing beyond most others. I would Very highly recommend this company.

My home warranty referred them to me, not only were they prompt they found out the problem right away, where I had several plumbers come to the house and did nothing. Even though my warranty did not cover one part they charged me a low price and fixed it. I would definitely go with them again, with or without my home warranty. read more

James form The Plumber came late on a Saturday night for us and was quick efficient and really nice and professional I highly recommend him

Did an amazing job!! Would recommend you guys to everyone that needs any job done. Very happy we were able to get our sink fixed and happy we were able to find you guys since we are new to this area and didn't really know who to call. Great service and our Plummer Mark did a great job and was super friendly and professional. read more

James is the man!! Honestly, I'll never use another plumber again. The level of professionalism from start to finish far exceeded my expectations. We called The Plumber because we suspected we had a slab leak and James was so thorough throughout the diagnostic process and even more thorough and patient in explaining to us our options in repairing/rerouting it. He even was receptive to my feedback and ultimately rerouted our water supply by going through our stucco, rather than putting holes in our brand new kitchen cabinets. He did this at no additional cost despite making his job much more difficult. He also noticed we had the capability of putting in a pump to recirculate our hot water and did so while we was there. The prices for both jobs were extremely fair, especially considering the attention to detail he took. He even followed up the next day to insure the hot water pump had worked properly. Thank you The Plumber and thank you James! read more

I believe that a good company can only be measured in how they handle problems with the service. For this, I highly recommend The Plumber. They came out a couple of weeks ago and did some work on a toilet we have. Since the home is vacant we all left. I came back a couple of weeks later and it was still leaking. I informed The Plumber and they had a representative there within an hour. I went back today and no leaks, all is good. Thank you for the great service. read more

Came out.It took the plumber a couple a couple minutes to trouble shoot and fix the problem will be calling the plumber for further issues.

Always happy with their work. Called to have a leak in the kitchen sink repaired and they were able to show up the same day and work around my schedule. They explained the work ahead of time and the price for the repairs needed in advance. They are very transparent and a good company to work with. This is my 3rd time using their company for different issues and I'm happy with the work every time. read more

A young man by the name of Tim, came to install a new shower head and nozzle for us. He did an awesome job. This isn't the first time we've used THE PLUMBER. Last year we needed a new water heater. They did an excellent job on that also. We're very pleased with the work The Plumber does. Bob n Judi read more

Took too long to get necessary parts, over 1 month, and very poor communication from the plumber. Had to make numerous calls to the office and plumber and told 1 time plumber out sick. No calls on updates. Do you have more than 1 plumber who could assist? The office girl disconnected from field staff and not that helpful. I would not recommend this business for your plumbing needs. read more

I had a look under my sink and some other plumbing concerns. Thr technician Rodney came out and was able to troubleshoot and fix the problem. He was timely. efficient, and professional. read more

They showed up right on time, gave me a quote that was reasonable, and solve the problem of two very corroded dripping outdoor Fossetts.

Highly recommend The Plumber, just had them out to do repipe of the hot water pipe that had a leak in the slab. Bradley and crew did an awesome job, clean and professional. Great job guys and thank you again!!! read more

DONT USE THIS COMPANY!! I used my home warranty for a simple water heater change out ,the warranty company was going to cover the cost of the water heater and this company wanted to charge me $800 for the installation that's about $300 more than the water heater itself they are a rip off!! read more

I am not usually a person who writes yelp reviews but The Plumber has now done two jobs for me and both times have done stellar work. They came when expected and took care of the problems quickly. Both jobs were less expensive than the initial estimates when they proved much less difficult than expected. I feel like these guys are much more trustworthy than the other plumbers i used in the past. Brad was the representative that came out both times and he worked quick and got it right the first time. These guys are the best in Lancaster. read more

Our toilet was leaking and need to be replaced, they were fast, efficient and the cost was reasonable. I would highly recommend The Plumber! Also, they did such a great job, we called them back to replace all of sink fixtures in three of our bathrooms. read more

sadly , he couldn't help me. He was quick to respond ...so many Thanks .

Loved their prompt service and that they showed up with masks. Very friendly. No mess. Impecable service!! Would like to add that Brad is the best plumber out there!! If you want a job done and done right, ask for Brad!!! His confident and calm persona made us feel less stressed. First time dealing with a slab leak can be very stressful so thank you to Brad and his assistant for everything. We highly recommend The Plummer!! Glenn and Jenny Arola read more

James S is hands down the best Plumber in the business!! He is knowledgeable, reliable and honest. James is always on time, very professional and reasonable. Anytime I have a plumbing issue he is the only one I call. The Plumber is lucky to have such talent. read more

My home inspector reported a bad leak under my master shower so I found The Plumber, supposedly according to their ad "you can trust them with your mother..." Well they were personable and I felt the journeyman lead plumber was very experienced. But he quoted an extremely high price without a written quote, my bad for not demanding a written quote describing the work to be done. He called the work "surgery". Well it was under my mobile home and couldn't have been pleasant and they were already in the park so they arrived quickly and did the work extremely fast so how much surgery could really have been involved is highly questionable. When he came back with the bill and the belated quote, he even called it "gouging" himself. Good lord. Well he tried to say they are middle priced but $600 for a ten minute job is gouging. Still I feel confident in his plumbing credentials though I would never, ever call these people again. read more

I had them install a new water heater through American Home Shield. Aside of what AHS paid them, I had to pay them 700.00 for things that needed to be brought up to code. The installer did a great job and was very friendly. Out of the 700.00 I had to pay 195.00 for the permit. When I called the city for an appointment to inspect the water heater they told me that a permit only cost 49.00. I called "The Plumber" and asked why the charged me so much for the permit and their answer was "labor charge to get Permit". WHAT???? The installer was great which is why I gave it 2 stars but I would never recommend this plumber to anyone. They are a ripoff. read more

If you want great cistomer service and a job done right then call The Plumber. I have used them a few times on diffetent properties and each time they get the job done the right way. Couldn't be happier. The Plumber is the only plumber I call now. Highly recommend. read more

Kitchen sink was backed up. Originally scheduled for 10/20, had a cancellation so they called and came on 10/19. Fast, efficient and curtious. Would recommend and wold use again. read more

Called The Plumber at 3:15pm today for a (hopefully) simple kitchen clog, and was given a window between then and 7pm. Technician Nicholas Z. arrived by 4:30pm and had the drain unclogged and invoice completed by 5:00pm. Thankfully, it was a a quick and easy job, but I feel confident in contacting The Plumber again for any possible larger problems in the future. read more

This about the sixth time I've had these guys out for repairs or services. I have always been satisfied with their work. This time, however, was going to be some major work, about 1100.00 worth. Josh started the work and found that the way the house was built the repair ended up being half! They could have easily charged the original price and we would have been none the wiser. We definitely appreciate the honesty and always be our go-to for future work. read more

Excellent customer service. James knew what the problem was and fixed it within 30 minutes.

Timothy was great, explained what the problem was and was able to fix it. I went through my home warranty so not sure what they would have charged me but he replaced most of the parts in my shower and now it doesn't leak. Great service and a friendly professional!! read more

I am a property manager handling properties in both LA metro and the Antelope Valley. Highly recommend the plumber. I don't often write reviews because I want to make sure continuing service is at the same level. The Plumber is just the best, I have used them a number of times and it starts with customer service team to the plumbers who are prompt and get the work done while being clean and efficient. I was looking for a long term relationship with a company that can handle the small to large jobs and I have found them. This company is simply the BEST. read more

I was serviced by The Plumber thru my home warranty, AHS. I came home to a broken water heater, submitted my request for service and received the contact information for The Plumber. I called them for assistance with turning off my water heater, and the gentleman over the phone was able to walk me through how to do it. They came over the next day, on time. Robert was able to identify the fix immediately and resolved it quickly. He was very nice and pleasant to work with. I HIGHLY recommend The Plumber for your plumbing needs. read more

This is literally the 4th time of having them service my house and I am very grateful for their help and expertise. They are professional when arriving and really do a great job. Every task I gave them they did in Integrity and genuine concern. I am grateful they're in business its not easy to find diligent work at times. Thanks to the owner for his staff and Josh & Paul doing a great job. They were having a slight problem getting the repair sealed correctly but they stayed at it without me really having to watch. I appreciated their effort and time. Winter is coming and thats probably why the problem occurred. Cant thank them enough. read more

Great customer service- As a property management company we need a company we can depend on- this company gets five stars

My bathroom started flooding early Sunday morning, and this is the second time within 2 years. Reluctant to call the previous plumber I had hired, whose also from Lancaster, I gave The Plumber a shot. Called was answered right away, I was given 12-3 pm show up time frame, the plumber called around 2 to make sure that I haven't been forgotten (their previous client was taking longer than expected), and I think Mike (?) showed up around the time he said he would. Same clog problem as last time, but the Plumber took lot less time and about 1/3 price of the previous plumber, which is great, because now I know who to call. I hate those businesses that really takes advantage of clients, but from this experience, I don't think The Plumber is one of those greedy place, SO, definitely will call again! Really good note, the guy gave a coupon for future use! Gotta love coupons! :) read more