We have been using this business for a long time, longer than you can imagine and this day was the…read morevery first time that a staff actually was impolite , discourteous, rude and unprofessional.. We arrived with a return and just because the item was huge we gave her the consideration to bring it to the side but we got her attention that we needed her to scan it for return.. No reply.. We waited 5 mins and still she was attending to her laptop and other walk in customers .. One man walked in and she also snobbed him .. She walked out of her desk to get something she printed and she walked pass us and nothing.. We called her attention again and still she attended to other new customers until one nice guy worker came probably from his break and we told him to scan the return because we've been waiting for more than 15 mins.. This woman should not be in the front desk because she fails to attend to customers' needs, let alone didn't have the audacity to respond to us.

What happened to my friend I think her name was Kathy the older white lady. She's gone! She helped…read moreme so much. Some people thought she was mean but she meant business! Now The Indian workers there are very knowledgeable and they are always willing to help. Great job

Great location.To bad there closing up shop for good!Package cars will be coming out of Sacramento…read moreand Richmond now!So long Cordelia Center.You took care of me my whole career!Hate to see you go!

Assuming this facility runs my area in Fairfield.... I was waiting for a package from T-Mobile this…read moremorning and my tracking stated the usual, delivery by 7pm. Someone I know lives in the same apartments as me and saw UPS, knowing I'm waiting on a package they called me but when I looked outside there was no one and I never received a knock on my door. I check my tracking and it now says attempt made, which is false. This was around 1130am. I was home and waiting. This isn't the first time I have had this happen, which is disappointing. To avoid this on the next business day I tried to switch my delivery location to the nearest ups store location immediately, which costs a $6 fee, but it has yet to even be approved. So I am extremely dissatisfied with this inconvenience and hope to receive my device tomorrow on time.

I had the pleasure of visiting this business today. I received a warm and friendly greeting upon…read moreentry and my time there was very quick, professional and very pleasant. I love to support small local businesses and look forward to working with them in the future. Lovely experience!

Super friendly, and most of all convenient!!!! I stopped in here and I realized it really is a one…read morestop shop. I was dreading possibly having to go to the post office, but luckily Will, and his business do almost everything! Ill be going here from now on. It feels easy and like family.

Lied about "attempted delivery". Then claimed that a "vacation hold" was placed. There was no…read moreattempted delivery and I never placed a vacation hold. The package is two days late and despite a customer service rep filing a claim ticket, purportedly, the status on the website still says "vacation hold". This office truly lives up to its 1-star reputation.

I'd rate 0 stars if I'm able to, they sent me an email saying they tried to deliver but never even…read morecame to my house. I hope I didn't lose my package cause there's a lot of reviews saying they have lost theirs at this same location.

Faster turnaround on my prints, they have always met my expectations…read more Recommend for prints, returns and shipping.

I went in for notary and had the most racist encounter with the notary working there. She keeps on…read moreasking the staff on how to fill the form. She stop each time she pick up a pen to write something. It took over 30 minutes for her to sign a piece of paper and stamp it and does it wrong. Then continue to act like she knows what she doing. We decide to walk away because she wants to over charge us after the whole encounter. We went here for years and had great experience with previous crew. This new crew is horrible. The sad part is when we went to the notary across the street from them, the owner told us a lot of people come to him for notary because of the horrible treatment they encounter at this place. It validates that we are not the first that got mistreated and won't be the last. Glad to say we will never go there ever again.

I had a great experience at the FedEx on Oliver Road in Fairfield. The staff was very helpful when…read moremy husband and I went in for passport photos. They were friendly, professional, and made the process quick and easy. Everything turned out perfect, and we really appreciated how smooth they made it for us. Highly recommend this location for passport photos and shipping needs!

This location was already subpar due to the lack of customer service. Anytime you would walk in you…read morewould get a hello, but people really didn't seem to want to help out. Then they are now the free option for Amazon returns, which now makes it even worse to have to work with them. They don't have any Self Service for returns. You have to wait in line behind multiple people. There's always someone that requires a lot of attention in time because they're shipping or needing printing. It is truly a location that needs a lot of help support and extra hands.

Staples is a great place for office supplies and it helps that it's in a convenient location, right…read moreoff the highway. The store is clean and spacious and they often have good deals on items. This was the first time I've stopped in to drop off an Amazon Return but the area is clearly marked, the staff was friendly and helpful, and I was out pretty quickly.

UPDATE: I emailed staples corporate about my books and they apologized for the damage done to my…read morebooks. They also gave me a check for the amount my books were worth. I am very happy with how things were handled after the experience. I'm so heartbroken. I had some expensive anatomy books that I thought would be great to get a spiral bind on them. I paid for an anatomy atlas for $120 and an anatomy coloring book for $30. I took them to staples because they said they could do a spiral bind and it was very inexpensive. But I guess you get what you pay for because they totally messed up on my books. The hole punched didn't go through some of the pages, the spiral is sticking out at the ends because the hole punches didn't go through all the way, and they didn't catch some of the pages on to the spiral. Now I'm stuck with books that are semi usable. The customer service was eh. They weren't really apologetic or even tried to show that they cared that they messed up on my books. At least I got a refund but $8 is nothing compared to $150 worth of books. Beware of taking your things that you paid a lot for because this could happen to you.

Came here for a letter notarization and the ladies working were so warm and friendly. I will be…read morecoming here for all my UPS/FedEx shipping from now on. Really great little business.

I so appreciate the kindness and helpfulness this business shows its customers. The only place I…read morewill do business. The absolute best customer service!!