Hate to admit we stopped at a chain restaurant while in Banff but it definitely hit the spot for what we were craving that night. Our server was great, attentive and friendly. There was plenty of seating inside which meant it didn't take long for the two of us to seated. It'd been years since I ate at a Spaghetti Factory. I order the Diavola Chicken Gnocchi and LOVED it. It had a nice spice to it, and the chicken wasn't overcooked. My partner ordered the manicotti, which she really enjoyed with the side of meatballs. The mozzarella triangles were exactly what you'd want and expect from a mozzarella stick. We tried the tropical sangria which was okay; it was sweet but didn't have much of a kick to it. Overall it was a great dining experience! read more

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Never expected the food to be this good from a franchise restaurant. Pasta was cooked and seasoned well for all 6 of our dishes. The minestrone was good and so was the coffee. The serving staff was super helpful and accommodating. Wish it was climate controlled as the temp was warm and there was limited air flow. To top it off, they served us some ice cream (part of the all included menu), which got us all cooled off and ready for the next adventure. It's upstairs in the mall, which might be hard to locate, but if you are looking for some good Italian grub while in Banff, load up the tasty carbs right here! read more

Fast and friendly service. Fresh, quality food. Restaurant manager checked in to see how we enjoyed our evening

This is just another chain restaurant, similar to Olive Garden or the Cheesecake Factory with an "all-inclusive" menu so you get a soup/salad, tea and ice cream as part of every meal. I didn't like that, I don't want some cheap sad looking salad, I'd rather just pay for what I want to eat. When I arrived 60% of the tables were empty at 1pm on Sunday yet you have to wait 20 minutes to be seated. I see someone else complained about this last year but nothing has changed. You get paper napkins at a this sit down restaurant. I couldn't taste any pesto in the fettuccine. The dish was mediocre, nothing special. My server was attentive. As I was walking to my table I saw a guy throwing up at his table and the hostess said he's a regular. Wait you know he does this and you seat him in the middle of the restaurant where everyone can watch and lose their appetite? I sat in the back on a high table next to the window and even though the blinds were down right next to me, the sun was still so hot on my face. You need to reapply your sunscreen before sitting there. read more

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Nice busy restaurant. Good food with plenty of choices and friendly personnel. Shared bathrooms which are clean and well kept with the mall outside. read more

This is just another chain restaurant, similar to Olive Garden with the design aesthetics of the Cheesecake Factory. Our server was attentive and was very helpful! I like the idea of an "all-inclusive" menu and it was nice to get a soup/salad and a dessert as part of every meal. For appetizers, we got the sweet potato fries and calamari. The calamari was fine, but the sweet potato fries were great! They were thinner than other sweet potato fries I've gotten and well-seasoned. They also gave us bread at the beginning of the meal. It was a loaf of bread that you cut yourself and came with a nice whipped garlic butter. I got the minestrone, which tasted like canned soup but it was loaded with veggies and pasta. My entree was the tortellini pomodoro with chicken, which tasted fine. It was a bit underseasoned, but the vegetables in it were much needed. Lastly, they offered ice cream at the end of the meal and I really liked it! It was a mixture of chocolate, vanilla, and pistachio, an unexpected flavor option for a restaurant like this, but a solid way to end the meal. read more

The Old Spaghetti Factory - Tortellini pomodoro - Italian Near Me - Banff, Alberta

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Not good Italian food. As an American, Olive Garden is fine dining compared to this restaurant. The ranch dressing for the salad was watery and lacked taste, the Alfredo chicken in ravioli was like pre-packed chicken instead of fresh, little ice in the drinks and getting a refill took forever. The only thing that was decent was the bread and ice cream. read more

Very economical. Food comes with soup or salad, entree and ice cream. The taste is very mediocre.m and nothing special. Not worth visiting.

The Old Spaghetti Factory was fantastic! I had the manicotti and it was delicious. Loved that the price included ice cream and coffee--such a nice touch. We sat by the windows upstairs, which made for a great atmosphere. Service was excellent and it was easy to get a table. A fun, satisfying dining experience all around! read more

Best thing about this place is the sweet potato fries, their service and the prices. Service was quick and our server was very friendly and chatty. The food however missed the mark. Tortellini was thick and stuffy while the Spaghetti with spicy meat sauce lacked in flavor and spice. They serve complimentary ice cream with every meal which is a mix of three flavors: chocolate, vanilla and pistachio. Pistachio tasted very artificial, the other two were just ok. read more

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Service was amazing. Cheyenne was our waitress and she was awesome. Food was good and reasonably priced. Good for kids and families. Will likely visit again before the end of our trip! read more

Long wait. We added ourselves to the wait-list and they said that they'll text us after 45min-1 hour, and they never did. We went back after 1.25 hours and found out that they were preferring people waiting at the restaurant over us. Chicken Parm and sphagetti wasn't very flavorful. Could use more seasoning. Bread was not sourdough like OSF locations in the US. Service could be improved since our waiter forgot certain details to our orders. read more

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We a great server and she was right on top of everything, , but coming from areas with true, ethnic italian culture and food, this was a bit of a let down. Pasta was ok, the chicken in my dish was pretty tough (and was likely the cause of my upset stomache). Wife's clamsauce on her padta dish was also about average. We had hoped to really love the place after reading all the great reviews but came away feeling dinner was about average. read more

Solid food venue with no surprise factor for its all inclusive menu. Service is attentive. The host is a little crude since I showed up 15 minutes early than reservation time. Room, decor, lighting is OSF old time with roomy booths and tables. Fresh Bread and garlic whipped butter are top notch. Water is readily filled. We ordered Baby Back Ribs fall off the bone tasty as well as mushroom Alfredo spaghetti. None are disappointed. Minestrone and green salad are nothing to toot about but as expected. Spumoni and coffe at the end are always good to clean the palate. We left all filled and happy as a clam. read more

The Old Spaghetti Factory - Baby Back Ribs with Fries - Italian Near Me - Banff, Alberta

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We came in for lunch, the wait was soooo long even though 85% of the tables were empty. It seems like they are low on staff. The waiter who served us was very rushed and kept making sarcastic jokes. Food wise, the spaghetti I ordered was just okay. I feel like it wasn't flavorful enough. The bread they served in the beginning had tasty whipped butter. I dream about that butter sometimes overall, I think this place is pricier than expected. read more

The Old Spaghetti Factory - Italian Near Me - Banff, Alberta

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Bland, Overhyped, and Poorly Ru I genuinely don't understand how this place has over 4 stars in google. I just finished eating here after seeing all the glowing reviews, and I have to say -- the food was a total letdown. Bland, gross, and honestly worse than frozen microwave meals from a supermarket. An embarrassment to its name. The service didn't help either. It felt like a group of inexperienced kids running things for a quick summer job -- untrained and uninterested. Don't fall for the hype. This place is all ratings, no substance. read more

Service and hospitality were excellent. I was dining alone and was offered a choice of a table or booth -- I took the booth. Prices reasonable for a three course dinner. I got spaghetti and meatballs and did not like the meatballs so I was not charged for them. The minestrone soup, spaghetti, and spumoni were delicious. read more

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I came here for dinner without a reservation, and luckily I only had to wait 5-10 minutes! I always get the manager's special at every OSF that I go to, but this one was disappointing. The minestrone soup is a very small portion. And while my pasta size was large, there was absolutely no browned butter in my mizithra cheese portion. My rich meat sauce portion was pretty standard in flavor. The spumoni was good, but I feel like it's better in the US. I think they used vanilla instead of cherry ice cream here. My server, Liam, was amazing, though! He was really friendly and gave great suggestions of what to do in the area. read more

The food was not good. The spaghetti was bland and the meatballs were bland and dry. The Alfredo noodles were originally with spinach noodles, which a person at my table didn't like. He asked for spaghetti noodles instead of the spinach ones, but our server said that he couldn't do that. Our conclusion was then that the spaghetti came in a bag. Upon walking in we were seated after ten minutes of waiting, even though there were more than enough tables open. We were sure there were three families in the entire restaurant. There was one server, Alex, who seemed to be running the entire restaurant. I assume we were sat near the window so others would see that there were people in the restaurant. The whole thing was a little hokey. The fact that this place was in a mall didn't quite hit us, and we didn't know that was a food chain. Even though our server was very nice, my family would overall not come back this the restaurant. read more

I am not a huge pasta lover, but I could not recommend this place enough. We were a group of 6 that ordered different kinds of pasta--- and everything was a treat to your tastebuds. I ordered their seafood pasta and it was delicious with a generous portion of seafood-- not all pasta! Haha! And the service, Logan, our server went above and beyond to accommodate us. Very friendly, attentive, and makes an effort to make small talk. read more

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https://oldspaghettifactory.ca/wp-content/uploads/2022/06/BANF-Menu-w.Feat-2022-06-14.pdf absolutely loved the seafood linguine marinara but the side of meatballs not so much. the restaurant is accessible by exterior street entrance as well as mall interior entrance. street parking option. friendly waitress. read more

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THIS is the place to eat. Amazing food and service! Would recommend over any place in town. read more

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This IS NOT affiliated with the Old Spaghetti Factory's in the USA. Totally different. However, it was solid. Nothing great, but you know what you are going to get. Pasta, Salad, Bread and Spumoni....all for one cost. You will always leave full, so that is good too and you are paying a fair price. Not the crazy prices some of the italian food places in town charge, which are very good but not for everyone's budget. I will say, the entire staff was outstanding and everyone was very nice. That goes a long way in making the experience good. Great job and thank you! read more

I have been going to the Old Spaghetti Factory since I was a kid and have tried them all over, in different states. This restaurant is in Banff, Canada but please bypass it as does not have the quality and attentive staff that people are accustomed to. read more

Great place in the heart of Banff! Gotta know it is upstairs and inside the Palace Shops mall - not the easiest to find by signs. Reservations a MUST in the summer given it is very popular for a menu that will fit anyone. The place is spacious and clean for such a venerated business. Tables & booths spread out so not too loud. Great for large groups. The bread, salad or soup and small dessert "all included" is great and the value for Banff prices is excellent! We had pesto linguine with chicken which was super good and spaghetti with meat sauce, also good. Our server, Charly, was a local from Banff and very attentive and friendly and exactly what a business needs as an ambassador. Good value, good place, good meal. read more

First, we had to wait to be seated in an empty restaurant. The restaurant itself was big, and we were seated, as requested, at a window overlooking the street and had a great view. The waiter was fairly prompt. I ordered a top sirloin with a side of spaghetti. Actually, all meals come with soup or salad, entree, fresh bread, and ice cream for dessert. The salad and bread were delicious. The steak was cooked well but was a low quality piece of meat and tasted like they forgot to season it entirely. The spaghetti was pretty good. But it is "The Old Spaghetti Factory ", shouldn't it be the absolute best? All in all, I was disappointed with the meal. read more

The name "OSF" sounded familiar for some reason, although I never tried it before. However, when I came across the restaurant when in Banff, I knew I had to stop by to try. We looked over the menu and we were excited to see that there was a lot of options for us to choose from compared to nearby restaurants. On top of that, the restaurant has an amazing view of the mountains! It's a bonus. For less than $20, you can pretty much get a 4-course meal which includes bread (& garlic spread), a soup or salad, the main dish (depending on whether it's part of the "it's all included) & ice cream. After trying the restaurant on day 1, we loved it so much that we came back the next day again and we were served by the same waiter. Bill is super nice & demonstrates great customer service. This place is my go-to if I ever visit Banff again. You can't beat the deal you find there. The quality of the food is fresh and tasty. read more

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Still can't believe how cheap this place is! We got two meals (spaghetti with meatballs and seafood fettuccine) for under $40 before taxes and tips! They were understaffed but great service! Food is a solid 7.5/10 but for the price 10/10! read more

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We went for dinner, we were starving. Saturday night was BUSY & we didn't have reservations, we waited a bit but it was worth it!! The food was fantastic & they give you a LARGE amount. We had leftovers to take home which was also exciting! Staff were great/friendly, we will definitely return & make reservations!! I wanted chicken Alfredo however they had it with cheese stuffed ravioli & I just wanted it with spaghetti noodles. They made me exactly what I wanted & it was one of the best Alfredo dishes I've had! I luv it there & can't wait to go back!! read more

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Best bang for your buck in this touristy town. For about $20 CAD you can get salad/soup, entrée, and dessert, paired with tea/coffee. So affordable! I got the spaghetti meatball with minestrone soup, hot tea, and spumoni ice cream (blend of vanilla/chocolate/pistachio ice cream). My friends each had the ravioli - one with alfredo and one with red sauce. I think you can substitute sauces with different noodles if you want. We waited about 30 minutes to get seated after 8pm. I believe they're short staffed since there were tons of tables but not enough workers. The meatball spaghetti tasted interesting... the sauce tasted a bit plastic like, and the meatball definitely tasted like it was made from elk meat or really old beef/pork meatball. It lacked so much flavor and was really dry - we were unsure what kind of meat it was. I had a hard time finishing this and ended up leaving 1 meatball uneaten, and gave 1 to my friends to try. The sauce was a bit disappointing, I'm not sure how you can mess up making plain marinara sauce. Prego or any other canned sauces tasted much better than this. My friends finished their ravioli meal and thought they were OK. The minestrone was the most decent part of the meal. It was warming after a long day of hiking/driving. The spumoni ice cream came in large portions. We were all definitely really full afterwards! Our server was friendly and attentive, 5 star for the service, 5 stars for the value, and 2 stars for the foods/quality. read more

Food is decent it's nothing crazy good but would totally recommend it to people, staff is really nice and great with people, love how the place looks on the inside it's a warm coloured restaurant. read more

Dave was an entire experience, he is someone that will go down in my will and his name will be passed down in my future generations as the single moment of my only happiness. He needs a raise, in ever sense of the way he deserves it. his service was amazing and called me a legend and his man and made me and my friends feel special for once, he was so enthusiastic to help and he's my world I wish he never left and I wish he never stopped putting that parmesean on read more

The Old Spaghetti Factory - Me and my boys after the great meal after Dave cooked - Italian Near Me - Banff, Alberta

Food was just ok but the service was really good. Very busy night and they handled it well read more

The service was great with our waiter Gabe... he was outstanding...we were tired of spending so much on dinners here too tonite we opted for an old favorite maybe 30 years ago in calif ... was good food and can't beat the price for being in Banff... we'll go buy souvenirs now for our savings on dinner... thanks Gabe read more

The food was excellent as well as the server. The atmosphere was nice. I got the pesto linguini with sautéed prawns.

Came here for lunch with a group of friends during a trip to Banff. The restaurant menu has a ton of options and everyone was able to find something they liked. The meals come with soup or salad, a drink, and ice cream- all at an extremely reasonable price! I had the seafood Alfredo which was loaded with shrimp and scallops, and super creamy. I tried my friend's French onion soup and it was really great as well. The server was really nice and provided quick service. I recommend this place! read more

The Old Spaghetti Factory - Italian Near Me - Banff, Alberta

Came in knowing it was a chain and reviews were not great. Was very pleasantly surprised! We came during happy hour and had, mozzarella triangles, calamari and French onion soup as well as drinks! The beers were big and well priced. The cocktails were AMAZING and the best deal in town. Service was fantastic, and the atmosphere was quiet and lovely. read more

I love the sauce for the calamari I had baby back ribs with spaghetti. Spaghetti could be better, the noodle is NOT aldente (3/5). There were about 7 ribs. Which is more than I expected. The bread is soft, but the garlic butter spread is a bit too salty for me. The ice cream is so so. 2/5 5/5 for values of the meal. read more

We had a party of 7 and reservation. Arrived at 1 and it was only half full. I ordered the garlic chicken and it was dry or cooked too long. Family had 8 oz steaks, meatballs and they lacked flavour. Our server was great, but Im assuming with the labour shortage. The cooks were just inexperienced. Will goto Earls or Mellisa's steakhouse next time. read more

The Old Spaghetti Factory is a chain restaurant and delivers in this way. It's located on the second floor of a mall which makes it super convenient for people walking through downtown Banff. That being said, like all restaurants in Banff, it's pretty crowded, so it's pretty important to get a reservation. We called about 2 hours before we wanted to get a table for 5 people and we were successful. When we sat down, we received very attentive service from a waiter who was constantly filling our water, and who gave us extra ice cream in the end even though we only had ordered 4 entrees. The prices were lower than most places in Banff, and so it made eating here a good option for us near the end of our vacation. The meal portions themselves are pretty small, but they're delicious. Given the bread, the soup (which was pretty standard, but good), the ice cream (a mixture of sorbet and vanilla), and the actual meal, the value was excellent. I'd go here again. read more

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